Swann SW244-8ML manual Troubleshootingfaq

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TROUBLESHOOTING(FAQ)

DEVICE

VIDEO

&

AUDIO

QUESTION

I can’t turn on DVR.

What is the correct jumper setting for using a single hard disk drive?

Can I install two hard drives in DVR?

How can I reset DVR to the factory default setting?

I forgot my password.What should

I do?

Can USB memory stick be used?

I see nothing after I turn on DVR.

I can not see OSD.

I can not hear AUDIO.

ANSWER

Check power cord connection.

Check the power source of outlet.

Single master without slave. Most of HDD drives come with the jumper setting as a master without slave so you may not need to change the jumper setting after you purchase HDD and install it into DVR. Check the documentation that came with your hard drive.

Yes. DVR supports Max. 3 hard disk drives.

Select the ‘set factory default’ from “PASSWORD & PARAMETER/PARAMETER” in SETUP menu.

If you forget your password, press the factory RESET button on the rear panel with a straight clip for about 3 seconds. The default password see “PASSWORD & PARAMETER/PASSWORD” in SETUP manual.

Yes.

Check the camera input and video output connection on DVR rear panel. If you can’t find any problem with these connections, check whether the camera power cable is firmly connected.

Check “PRIVACY - On” in BASIC SETTING/CAMERA REGISTRATION menu.

Press OSD button with the remote controller. Check OSD setting in “DISPLAY/OSD” SETUP menu.

Press Mute button with the remote controller. Check connection with audio cable.

Check the power connection of output device.

APPENDIX

RECORDING

&

How do I record?

DVR is not record.

Using the Time Record and Motion Record from

“BASIC SETTING/RECORDING SCHEDULE/ RECORDING MODE” SETUP menu.

Press the PANIC button on the remote controller or REC button on the front panel.

Check “BASIC SETTING/HDD/OVERWRITING-Yes” and check “BASIC SETTING/RECORDING SCHEDULE” in SETUP menu.

PLAYBACK

Is it possible to backup the wanted section of video during the playback?

Can I record everything 24hours 7days a week without stopping?

DVR stopped for recording.

Yes, select starting and ending time, then use the Backup to save.

Yes. On ‘Recording Schedule’ on the SETUP menu, select “Time Lapse” and “Every”.

Check HDD space.

Set ‘OVERWRITING-On’ in “BASIC SETTING/HDD” SETUP menu.

ETC.

How can I erase all data on the hard

 

Select ‘FORMAT’ option on the “BASIC SETTING

disk drive?

 

/HDD” in SETUP menu.

 

 

 

 

 

 

I hear beeping continuously at DVR.

 

Check connection between camera and DVR.

 

 

Check the power connection of camera.

 

 

Check if HDD gets full.

 

 

 

Remote controller is not work.

 

Confirm and change whether battery of remote

 

 

controller was consumed.

 

 

Set by equal ID in case DVR and remote controller

 

 

ID do not fit each other.

 

 

For more detail. See “TECHNICAL SETTING

 

 

/REMOTE CONTROLLER” in SETUP manual.

 

 

 

What does that Event mean?

 

That means Motion, Log-in,Video-loss event activity.

 

 

 

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Contents Quick Start Guide Safety Precautions Table of Contents Product Introduction Package Contents Direction Buttons Move cursor Front PanelRear Panel 8 Chan Rear Panel Convention used in this ‰ Live Mode Black How to display DVR information On Screen DisplayOSD‰ Backup Mode Orange ‰ Mouse context menuHow to rotate monitoring channels Sequence How to display each channel & multichannel DisplayTo change display mode To enable/disable sequence modeHow to turn sound On /Off Mute How to hide monitoring channels for privacyHow to record audio To turn sound on/offHow to record monitoring channels Function Remote Controller Front Panel USE Mouse How to playback recorded video Normal Search‰ To toggle between monitoring mode and playback mode ‰ Statistics Search How to search recorded video Advanced Search‰ Smart Search Show Motion Detection‰ Event Search How to backup recorded videoPTZ Mode How to connect & control PTZ‰ Clear Preset ‰ Move Preset‰ SET Preset ‰ ZoomSensor How to connect RS-232 portHow to use alarm input & alarm output Operation Remote Viewer Overview ‰ InstallationEnter ‰ Connection‰ Audio Setup ‰ Setup‰ Status ‰ PTZ ControlStatistics Mode Smart Search Mode Event Search Mode DVR Remote Viewer Playback & Backup‰ Sequence & Display Mode ‰ HOW to Backup Basic Setting Internet & Network Display Setup Menu DiagramPassword How to move the Setup menusSetting Basic SettingUSE DAY Time Image Quality REC Mode RES Recording ScheduleAudio Camera RegistrationPRE-POST Recording HDD Hard Disk DriveInternet & Network Service Port & DdnsNetwork Connection Static IPUpdate Server Adjustment ‰ Set ADJUSTMENT, OSD and Sequence in DisplayDisplay OSDSequence Information & UpdateSystem Server DATE/TIMESystem LOG Shutdown Password & ParameterPassword Parameter Event Technical SettingNotification To E-MAILMotion Alarm Output Alarm InputRemote Controller CH / QualityETC ‰ How to use DVR IDSpecifications Troubleshootingfaq Network DVR