Help and tips, Failure Possible cause Solution

10Help and tips

Failure	Possible cause	Solution

	Is the mains lead connected to	Check the mains lead
The television does not	the mains supply and the TV?	Check the mains lead
The television does not	the mains supply and the TV?
function	Is the main power socket	Check if the On/Off switch is on.
	switched on?	Check if the On/Off switch is on.
	switched on?
	Is the aerial cable attached?	Check the aerial cable.

	If you are using a satellite dish, is	Have the dish adjusted.
	it well adjusted?	Have the dish adjusted.
	it well adjusted?
Poor picture quality	Aerial may be affected by	Try disconnecting one of the
Poor picture quality	connected external devices.	devices.
	connected external devices.	devices.
	It may need fine tuning.	Perform fine tuning.

	Picture settings are not correct.	Adjust Brightness, Contrast and
	Picture settings are not correct.	Color.
		Color.
	Channel setting	Perform automatic, manual
Shadow and reflection in the	Channel setting	channel setting or fine tuning.
Shadow and reflection in the		channel setting or fine tuning.
picture.	Aerial	Check aerial cable and system
	Aerial	Check aerial cable and system

	Is there any damage on the	Check the aerial cable.
	aerial cable?	Check the aerial cable.
No picture	aerial cable?
No picture	Are you sure you pressed the	Press PR+ or PR- button to turn
	correct button on your remote	Press PR+ or PR- button to turn
	correct button on your remote	on the TV.
	control?	on the TV.
	control?
	Color intensity level is at the	Increase the color.
	lowest setting.
No color.	Broadcast system setting (if	Select the correct broadcast
No color.	setting choice is available)	system.
	setting choice is available)	system.
	Problem in channel	Test with another channel.
	broadcasting.	Test with another channel.
	broadcasting.
	Television channel (no teletext) or	Test another channel for fine
No or defective teletext	aerial system.	tuning and shadowy pictures
No or defective teletext	Very weak signal	Check the aerial system.
	Very weak signal	Check the aerial system.

	Temporary sound mute may	Try pressing the mute button
	be on	Try pressing the mute button
No sound	be on
No sound	Is the sound turned down?	Turn on the volume with Vol +
		Turn on the volume with Vol +
		button.
		button.
	Are the batteries correctly	Place the batteries correctly.
	placed?	Place the batteries correctly.
	placed?
Remote control does not	Are batteries exhausted?	Replace the batteries with new
Remote control does not	Are batteries exhausted?	ones.
work		ones.
	Is there any obstacle between
	the remote control and	If yes, remove it.
	television?
Picture is not readable after	Child lock is active.	Disable the child lock.
turning on the TV	Child lock is active.	Disable the child lock.
turning on the TV

If your television does not work properly even though you tried the above mentioned solutions, try turning it on and off again. If you cannot start your television even though you have applied all noted methods, refer to the dealer or authorised service from where you purchased the product. Never attempt to repair a faulty device yourself.