Kathrein UFS 922 si, UFS 922 sw manual Troubleshooting, Problem Cause Remedy

Troubleshooting

In the event of a malfunction, first check all the cable connections and operating states:

1.Receiver and TV set power plugs are connected to wall socket

2.Antenna cables are connected to the receiver input

3.Receiver and TV set are correctly connected to each other by a HDMI or Scart or cinch cable

4.Audio connections are made to the Hi-Fi or Dolby Digital system as appropriate

5.Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)

6.Receiver is responding to remote control

A selection of troubleshooting tips is offered below.

Problem	Cause	Remedy
		Consult an antenna specialist to have
A “No signal!” warning appears on some or	Antenna signal of satellite reception system	it checked and repaired as necessary.
	missing or faulty. Incorrect LNB frequencies	Check the settings made in the “Settings”,
all channels	set in the “Tuner Configuration” menu.	“Antenna & satellite”, “Tuner Configuration”
		menu, and change them if necessary.
		Set infrared code 1 as described in this
Remote control no longer responding	Receiver or remote control command set	manual under “Main menu settings”, “Basic
	may have been unintentionally changed	settings”, “Setting the remote control code”,
		check the batteries
		Check “Summer Time Enabled” in the
	“Summer Time” setting wrong. An incorrect	“Settings” “Date and Time Setup” menu
Wrong time being displayed	time was imported from the reception	and change it as necessary Use the power
		switch to switch the receiver off from the
	signal	current channel, e.g. Das Erste or ZDF, wait
		10 seconds and then switch it back on
The following channels cut out or “No or	DECT telephones operate on the same
	frequency as these channels. Interference
bad signal!” appears: DSF, Tele 5, HSE 24	may occur due to inadequate level or poor	Consult your antenna specialist
and Sonnenklar TV	shielding of cable
Black or blue screen, no on-screen	Scart connection to TV deactivated by	Keep pressing the 0 button until the TV
displays	accidentally pressing the 0 button	picture reappears on the screen
	Check that the (cross-over) network cable is
Network problem	correctly connected at the PC and receiver	Refer to your PC or network specialist
	(clicked home)

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