RCA TV/VCR/DVD manual Problems and troubleshooting, Symptoms Cause Possible Solutions Power, Vcr

Page 59

Problems and troubleshooting

Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or service outlet if problems persist.

Be sure all connections are properly made when using with other units.

 

SYMPTOMS

CAUSE

POSSIBLE SOLUTIONS

PAGE

 

 

 

 

 

 

POWER

 

 

 

 

 

 

 

 

 

No power.

The AC power cord is not connected.

Connect the AC power cord to the AC

5

 

 

outlet.

 

 

 

 

 

Although the power is on, the

Cassette or disc is not inserted.

Insert a video cassette or disc.

31, 45

 

unit does not operate.

The TIMER REC buttons are depressed.

Press the TIMER REC buttons.

38

 

TV BROADCAST RECEPTION

 

 

 

 

TV station experiencing problems.

Try another channel.

19

 

 

Picture control is not adjusted.

Check picture control adjustments.

29

 

Poor or no picture.

Possible local interference.

Check for source of reception distur-

61

 

 

 

bance.

 

 

 

Antenna (CATV) connector is not connected

Check CATV connection or VHF/UHF

11, 12

 

 

or possible local interference.

antenna, reposition or rotate antenna.

 

 

 

 

 

TV station experiencing problems.

Try another channel.

19

 

Poor or no color.

Picture control is not adjusted.

Check picture control adjustments.

29

 

Possible local interference.

Check for source of reception disturbance.

61

 

 

Antenna (CATV) connector is not connected

Check CATV connection or VHF/UHF

11, 12

 

 

or possible local interference.

antenna, reposition or rotate antenna.

 

 

 

 

 

TV station experiencing problems.

Try another channel.

19

 

Picture wobbles or drifts.

Antenna (CATV) connector is not connected

Check CATV connection or VHF/UHF

11, 12

 

or possible local interference.

antenna, reposition or rotate antenna.

 

 

 

 

 

Cable TV channel is scrambled.

Try another channel.

19

 

 

CATV connector is not connected.

Check all CATV connections.

12

 

No CATV reception.

TV/CATV Mode menu option is set to the

Set the TV/CATV Menu option to the

22

 

TV mode.

CATV mode.

 

 

 

 

 

Cable TV service interrupted.

Contact your Cable TV company.

12

 

No reception above

TV/CATV Mode menu option is not set to

Make sure TV/CATV menu option is in

22

 

the appropriate mode.

the appropriate mode.

 

channel 13.

 

 

UHF antenna is not connected.

Check UHF antenna.

11

 

 

 

 

TV station experiencing problems.

Try another channel.

19

 

Poor or no sound.

Antenna (CATV) connector is not connected

Check CATV connection or VHF/UHF

11, 12

 

or possible local interference.

antenna, reposition or rotate antenna.

 

 

 

 

 

Possible local interference.

Check for source of reception disturbance.

61

 

 

The MUTE button is depressed.

Check the MUTE button has not been

20

 

 

 

pressed.

 

 

 

 

 

TV shuts off.

TV station stopped broadcasting.

Tune new channel.

19

 

Sleep timer is set.

Set Sleep Timer to "0".

20

 

 

 

 

TV station experiencing problems or program

Try another channel.

19

 

 

tuned is not closed captions.

 

 

 

 

 

 

Closed caption is not

TV signal is weak.

Check CATV connection of VHF/UHF

11, 12

 

activated.

 

antenna, reposition or rotate antenna.

 

 

 

 

 

The CLOSED CAPTION button is not

Press the CLOSED CAPTION button to

21

 

 

depressed.

turn on the closed caption.

 

 

 

 

 

 

 

 

 

VCR

 

 

 

 

TV recording does not work.

The video cassette's erase prevention tab

Place a piece of adhesive tape over the

31

 

is broken off.

hole.

 

 

 

 

Timer recording does not

The time is not set correctly.

Reset the present time.

16~18

 

The recording start/end time is not set

Reset the start/end time.

 

 

work.

38

 

correctly.

 

 

 

 

 

 

 

Tape is old or worn.

Replace the tape.

–

 

Noise bars appear on the

Tracking adjustment is beyond range of

Adjust tracking manually using the

33

 

screen.

automatic tracking circuit.

TRACKING +/– buttons on the remote control.

 

 

 

 

Video heads are dirty.

Clean the video heads.

60

 

 

 

 

 

59

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Contents TV/VCR/DVD Users Guide Class Laser Product Important Safeguards Important Safeguards To USE AC Power Source Power SourceVCR Section FeaturesColor TV with DVD/CD Player/Video Cassette Recorder TV SectionContents RF in VHF/UHF jack Parts and functionsFront Rear OPEN/CLOSE button DVDButton descriptions top left to right Remote controlOperation Battery precautionsRemote control basics Inserting BatteriesMatching Antenna connectionsCatv Cable 75 ohm Ohm Cable Jack Catv Cable Switch To unit SplitterCable TV connections Jack Ohm Coaxial CableRear of unit Using an Audio AmplifierUsing an AV Amplifier with built-in digital surround Connections to other equipmentCamcorder Front of unit Using the audio/video inputsDVD mode this key will not operate To connect the unit to a camcorderEnter Setting the languageSet the clock manually see Auto clock settingGMT 10 hours Press or to select Standard TIME, then pressPress or to select your time zone, then press Enter GMT HoursPress To select Clock SET option, then press Manual clock settingSystem Setup menu, then PressTV operation TV operation Closed caption What is Closed CAPTIONING?TV VHF/UHF channels Catv Cable TV channels To memorize channelsNumber buttons 0-9, or or To select CH SetupPress To select Auto CH Number buttons 0-9, then Setting the V-ChipTV-PG OFFTV-Y TV-GSetting the V-Chip Example Turning on the TV to channel 12 at 700 AM, MON To set the on timerPress or to select on TIMER, then press Enter Press or To select OFF To set the off timerTIMER, then press Enter TURE, then press Enter Press TV/VCR. Press TV/MENU, the TV/VCR menu screenWill appear Press To select TV Press To select PICUntil the Menu Sound control adjustmentCancel To prevent accidental erasure Loading and Unloading a cassette tapeUse only video cassette tapes marked Loading UnloadingTo rewind the tape or forward it rapidly Forward/Reverse picture search modeCassette tape playback To stop playbackSpecial playback Index Search Zero Return function / Video index search systemZero Return function Video index search systemChannel to be recorded Recording a TV programRecording and viewing the same TV program Press the number buttons 0-9 or CH +/- to selectTo Display VCR operation Status Auto Rewind featureTo stop recording To stop recording temporarilyPress Direct Channel Selection One-touch Timer Recording OTRTo cancel OTR Channel cannot be changed during recordingTimer recording Case Timer programs-overlap To confirm the settingsTo cancel a program Timer recording special caseTo cancel the stable sound mode Setting the surround soundSetting the stable sound To cancel the surround sound modeOutput selection Stereo recordingPlayback Second Audio Program SAPPAUSE/STILL Duplicating a video tapeDuplicating a video tape Connection with second Video recorderDisc DVD Preparation / Status display of discPreparation Status display of discPlay Playback procedurePower Press OPEN/CLOSE orFrame Advance Fast Forward PlaybackReview Playback Still PlaybackRefrain from making too many sub-folders Mp3 playbackMp3 CD Information Limitations on mp3 CD playbackPress Jump during play Zooming / Locating desired sceneZooming Locating Desired SceneAudio CD /mp3 CD Repeat/Random/Program playback and Repeat A-BProgram menu Repeat A-BTurning the Subtitles On and Off Changing soundtrack language / SubtitlesChanging soundtrack language SubtitlesDVD menu Changing angles / Title selection / DVD menuChanging angles Title selectionOff subtitle Setting languageIf you want to return to the previous menu, press or Return Other Selection Menu/Audio/SubtitleReturn Setting the aspect ratio of TV screenStatus on screen display Press or Enter to se- lect On or Off Dynamic Range ControlPress or to select Sound Press or Enter to se- lect DRCParental control setting Press number buttons To change the parental levelTemporary disabling of rating level by DVD disc Rating level will remain disabled until the disc is ejectedLanguage code list VCR Problems and troubleshootingSymptoms Cause Possible Solutions Power TV Broadcast ReceptionVideo head clogging Video head cleaningSymptoms Cause Possible Solutions DVD Remote ControlGeneral SpecificationsRCA TruFlat TV/DVD/VCR Combination Limited Warranty WarrantyIf you purchased your product outside the United States Thomson
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