Avaya S8400 manual Contents

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Contents

 

 

Appendix B: Installation troubleshooting

83

Troubleshooting media server hardware installation

83

Troubleshooting configuring the media server hardware

84

Troubleshooting the installation of license files and Avaya authentication files .

86

Index

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87

6 Installing and Configuring the Avaya S8400 Media Server

February 2006

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Contents Installing and Configuring the Avaya S8400 Media Server ReleaseAvaya Inc All Rights Reserved Contents Contents Contents Contents Introduction AudienceHow to use this documentation Pre-installation before going on site DocumentationVerifying site readiness Laptop preparation, software, and system information Copying files to the laptopAbout ASG and the unique on-site password Obtaining license and Avaya authentication filesIntroduction Pre-installation at the site Equipment specificationsTN8400AP features and specifications1 About media server port connectionsEthernet ports Media server cable adapter Media server cable adapterPort Name Ethernet connectivity with the TN8412AP circuit packMedia server cable adapter port labeling FunctionIPSI-2 cable adapter Figure notes Services access port About Modem connections About Media GatewaysAbout Processor Ethernet About SSH TN8412AP SipiInstalling Avaya Communication Manager High level overview of installation processInstalling and cabling the media gateways Configuring the MPCCompleting the installation administration Testing the finished installationTranslating the Sipi Snmp Configuration Configuration of the Snmp modules in the UPSDefault UPS IP addresses Preparing to configure the Snmp moduleAdministering the Snmp module Security AlertSetting selected traps alarming Communication Manager Installation Clearing the ARP cache on the laptopConnecting the CD/DVD drive to the media server Powering up the media serverAccessing the media server Configuring Telnet for Windows 2000/XP Close the dialog boxInstalling Avaya Communication Manager Installing IA 770 Intuity Audix Messaging Page Media server configuration Opening the Maintenance Web InterfaceWhen asked Do you want to suppress alarms?, select Yes Click Launch Maintenance Web Interface Copying files to the media serverEnabling Network Time Servers Using the Installation Wizard Click Launch Avaya Installation WizardVerifying MPC IP information Installing MPC firmwareEnter sampcmd samp-update status IP Address field Subnet Mask fieldEnabling firewall settings Click Execute PingConfiguring the modem Left menu click Set Modem InterfaceSelect the Change Modem Setting and click Continue Click Close WindowIP interface translations Starting SAT terminal emulation Inputting initial system translationsAdding media gateways Enabling Sipi Cabinet Cabinet DescriptionSet the Ipsi Control of Port Networks field to enabled Adding the Sipi to the systemType add ipserver-interface PNnumber and press Enter Setting alarm activation level Type change system-parameters maintenance and press EnterSaving translations Page IP interface configuration Sipi address configurationConnecting the laptop directly to the Sipi Programming the Sipi for static addressingSipi address configuration Setting the Vlan and diffserv parameters Enter show control interfaceResetting the Sipi Sipi LED display for static addressUpgrading the Sipi firmware version if necessary Verifying connectivity to media serverVerifying that Sipi is translated Type list ipserver-interface and press EnterEnabling control of Sipi Verifying license statusPage Post-installation administration Verifying translationsList station List trunk-group List hunt-group Setting daylight savings time rules Type change daylight-savings-rules and press EnterSetting locations if necessary Type change locations and press EnterClearing and resolving alarms Verifying date and timeUnder Server, click Set Server Time/Timezone Enabling alarms to Inads via modem Backing up files to the compact flash mediaEnabling alarms to Inads via Snmp Before leaving the siteInstallation verification Testing the Sipi circuit pack Testing the license fileTN8400AP Media Server LEDs TN8400AP Media Server faceplateFaceplate interfaces LED descriptions Avaya S8400 Media Server LED descriptionsLEDs on Powerware 9125 UPS UPS LEDsTN8412AP Sipi LEDs TN8412AP Sipi circuit pack faceplate graphic shows Ipsi 030502KLC Ledlip1 Page Appendix a Media server access Accessing the server’s command line interface with SSHAppendix a Media server access Connecting to the media server directly Connecting to the media server remotely over the network Connecting to the media server remotely over a modem Accessing the Maintenance Web Interface Using the SAT command line promptLogins for Avaya technicians and Business Partners Subnet mask Configuring the network for Windows 2000/XPSelect Internet Protocol TCP/IP Select Use the following DNS server addressesSetting browser options for Internet Explorer Click on LAN settings, then AdvancedPage Troubleshooting media server hardware installation Appendix B Installation troubleshootingTroubleshooting media server hardware installation Problem Possible solutionTroubleshooting configuring the media server hardware Ping 192.11.13.6 and type EnterMS-DOS command window, type arp -d 192.11.13.6 Appendix B Installation troubleshooting Index Directly Remotely over modem Remotely over networkMedia gateways, adding