Avaya S8400 manual Connecting to the media server remotely over a modem

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Connecting to the media server remotely over a modem

Connecting to the media server remotely over a modem

Note:

Remote access over a modem is for Avaya services support access only and not for routine administration. Because the media server uses the same modem line to report alarms, it cannot report new alarms while the line is in use.

You can access the media server through an analog modem. The remote connection requires a minimum data speed of 33.5 kilobits per second.

1.Launch the dial-up connection program, which varies depending on your operating system. Generally, you can access the program through My Computer or Control Panel folders. See your computer’s help system for specific information.

2.Double-click Make New Connection to open the New Connection wizard.

3.Within the wizard, depending on your operating system, you may be asked to:

Assign a name to the connection.

Select dial-up to the network for the network connection type.

Select the modem you will be using for the dial-up connection.

Enter the appropriate telephone number to access the active server. See the completed job aid titled Electronic Preinstallation Worksheet for the customer-supplied telephone number(s).

Under Advanced, select PPP and log on manually. You may have to type in a user name and password, depending on whether or not the media server you are dialing into has a non-null CHAP secret key. Use craft (ignore the password field).

4.Click the connection name or icon, if created. Wait for connection.

5.When prompted, enter your remote access login name and password.

6.When the Start PPP now message appears, click Done. When you see the Connection Complete dialog box, your computer is connected to the media server.

7.To open a Telnet session, click Start > Run to open the Run dialog box.

8.In the Run dialog box, type telnet IPaddress and click OK, where IPaddress is the address of the active media server.

Installing and Configuring the Avaya S8400 Media Server

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Contents Release Installing and Configuring the Avaya S8400 Media ServerAvaya Inc All Rights Reserved Contents Contents Contents Contents Audience IntroductionHow to use this documentation Verifying site readiness Pre-installation before going on siteDocumentation Copying files to the laptop Laptop preparation, software, and system informationObtaining license and Avaya authentication files About ASG and the unique on-site passwordIntroduction Equipment specifications Pre-installation at the siteEthernet ports TN8400AP features and specifications1About media server port connections Media server cable adapter Media server cable adapterMedia server cable adapter port labeling Ethernet connectivity with the TN8412AP circuit packPort Name FunctionIPSI-2 cable adapter Figure notes Services access port About Media Gateways About Modem connectionsAbout Processor Ethernet TN8412AP Sipi About SSHInstalling and cabling the media gateways High level overview of installation processInstalling Avaya Communication Manager Configuring the MPCTranslating the Sipi Completing the installation administrationTesting the finished installation Configuration of the Snmp modules in the UPS Snmp ConfigurationPreparing to configure the Snmp module Default UPS IP addressesSecurity Alert Administering the Snmp moduleSetting selected traps alarming Clearing the ARP cache on the laptop Communication Manager InstallationAccessing the media server Connecting the CD/DVD drive to the media serverPowering up the media server Close the dialog box Configuring Telnet for Windows 2000/XPInstalling Avaya Communication Manager Installing IA 770 Intuity Audix Messaging Page When asked Do you want to suppress alarms?, select Yes Media server configurationOpening the Maintenance Web Interface Copying files to the media server Click Launch Maintenance Web InterfaceEnabling Network Time Servers Click Launch Avaya Installation Wizard Using the Installation WizardEnter sampcmd samp-update status Installing MPC firmwareVerifying MPC IP information IP Address field Subnet Mask fieldClick Execute Ping Enabling firewall settingsLeft menu click Set Modem Interface Configuring the modemClick Close Window Select the Change Modem Setting and click ContinueIP interface translations Adding media gateways Starting SAT terminal emulationInputting initial system translations Cabinet Cabinet Description Enabling SipiType add ipserver-interface PNnumber and press Enter Set the Ipsi Control of Port Networks field to enabledAdding the Sipi to the system Saving translations Setting alarm activation levelType change system-parameters maintenance and press Enter Page Sipi address configuration IP interface configurationProgramming the Sipi for static addressing Connecting the laptop directly to the SipiSipi address configuration Enter show control interface Setting the Vlan and diffserv parametersSipi LED display for static address Resetting the SipiVerifying that Sipi is translated Verifying connectivity to media serverUpgrading the Sipi firmware version if necessary Type list ipserver-interface and press EnterVerifying license status Enabling control of SipiPage List station List trunk-group List hunt-group Post-installation administrationVerifying translations Type change daylight-savings-rules and press Enter Setting daylight savings time rulesType change locations and press Enter Setting locations if necessaryUnder Server, click Set Server Time/Timezone Clearing and resolving alarmsVerifying date and time Backing up files to the compact flash media Enabling alarms to Inads via modemBefore leaving the site Enabling alarms to Inads via SnmpInstallation verification Testing the license file Testing the Sipi circuit packTN8400AP Media Server faceplate TN8400AP Media Server LEDsFaceplate interfaces Avaya S8400 Media Server LED descriptions LED descriptionsUPS LEDs LEDs on Powerware 9125 UPSTN8412AP Sipi LEDs TN8412AP Sipi circuit pack faceplate graphic shows Ipsi 030502KLC Ledlip1 Page Accessing the server’s command line interface with SSH Appendix a Media server accessAppendix a Media server access Connecting to the media server directly Connecting to the media server remotely over the network Connecting to the media server remotely over a modem Using the SAT command line prompt Accessing the Maintenance Web InterfaceLogins for Avaya technicians and Business Partners Select Internet Protocol TCP/IP Configuring the network for Windows 2000/XPSubnet mask Select Use the following DNS server addressesClick on LAN settings, then Advanced Setting browser options for Internet ExplorerPage Troubleshooting media server hardware installation Appendix B Installation troubleshootingTroubleshooting media server hardware installation Problem Possible solutionPing 192.11.13.6 and type Enter Troubleshooting configuring the media server hardwareMS-DOS command window, type arp -d 192.11.13.6 Appendix B Installation troubleshooting Directly Remotely over modem Remotely over network IndexMedia gateways, adding