Avaya S8400 manual About ASG and the unique on-site password

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Pre-installation: before going on site

To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw). Have the customer fill it out.

To get the service pack, go to the Avaya Support Web site (http://avaya.com/support) and select Software & Firmware Downloads to identify and copy the required service pack.

To get the latest firmware for the BIOS, remote maintenance board, and programmable circuit packs, go to the Avaya Support Web site at http://avaya.com/support and select Software & Firmware Downloads to identify and copy the latest firmware.

To get instructions on installing firmware, go to:

ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/firmware/TNpackFirmwareDownloadInstructions.pdf

About ASG and the unique on-site password

After installing the Avaya authentication files, Access Security Gateway (ASG) protects Avaya services logins to the media server. The ASG challenge/response protocol confirms the validity of each user, reducing the opportunity for unauthorized access.

If you use the craft password that is unique to the server of the customer and access the media server on site, you can use this password the next time you log in as craft. You do not need an ASG challenge/response to log in this way. Every other means of craft access still requires an ASG challenge/response.

Obtaining license and Avaya authentication files

Use Remote Feature Activation (RFA) to obtain the Communication Manager license and Avaya authentication files. RFA is a Web-based application, available to Avaya employees and authorized BusinessPartners. WIth RFA, you can create and deploy license files for all Communication Manager product platforms. For more information about RFA and how to generate license and Avaya authentication files, see the RFA Information page at http:// rfa.avaya.com.

Note:

To access the RFA application, you must complete the RFA online training and have received access authorization.

To generate a license file, you need the following information:

Your personal Single Sign-On (SSO) for the RFA Web site authentication login

SAP order number

Required customer information

Installing and Configuring the Avaya S8400 Media Server

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Contents Release Installing and Configuring the Avaya S8400 Media ServerAvaya Inc All Rights Reserved Contents Contents Contents Contents Audience IntroductionHow to use this documentation Verifying site readiness Pre-installation before going on siteDocumentation Copying files to the laptop Laptop preparation, software, and system informationObtaining license and Avaya authentication files About ASG and the unique on-site passwordIntroduction Equipment specifications Pre-installation at the siteEthernet ports TN8400AP features and specifications1About media server port connections Media server cable adapter Media server cable adapterFunction Ethernet connectivity with the TN8412AP circuit packMedia server cable adapter port labeling Port NameIPSI-2 cable adapter Figure notes Services access port About Media Gateways About Modem connectionsAbout Processor Ethernet TN8412AP Sipi About SSHConfiguring the MPC High level overview of installation processInstalling and cabling the media gateways Installing Avaya Communication ManagerTranslating the Sipi Completing the installation administrationTesting the finished installation Configuration of the Snmp modules in the UPS Snmp ConfigurationPreparing to configure the Snmp module Default UPS IP addressesSecurity Alert Administering the Snmp moduleSetting selected traps alarming Clearing the ARP cache on the laptop Communication Manager InstallationAccessing the media server Connecting the CD/DVD drive to the media serverPowering up the media server Close the dialog box Configuring Telnet for Windows 2000/XPInstalling Avaya Communication Manager Installing IA 770 Intuity Audix Messaging Page When asked Do you want to suppress alarms?, select Yes Media server configurationOpening the Maintenance Web Interface Copying files to the media server Click Launch Maintenance Web InterfaceEnabling Network Time Servers Click Launch Avaya Installation Wizard Using the Installation WizardIP Address field Subnet Mask field Installing MPC firmwareEnter sampcmd samp-update status Verifying MPC IP informationClick Execute Ping Enabling firewall settingsLeft menu click Set Modem Interface Configuring the modemClick Close Window Select the Change Modem Setting and click ContinueIP interface translations Adding media gateways Starting SAT terminal emulationInputting initial system translations Cabinet Cabinet Description Enabling SipiType add ipserver-interface PNnumber and press Enter Set the Ipsi Control of Port Networks field to enabledAdding the Sipi to the system Saving translations Setting alarm activation levelType change system-parameters maintenance and press Enter Page Sipi address configuration IP interface configurationProgramming the Sipi for static addressing Connecting the laptop directly to the SipiSipi address configuration Enter show control interface Setting the Vlan and diffserv parametersSipi LED display for static address Resetting the SipiType list ipserver-interface and press Enter Verifying connectivity to media serverVerifying that Sipi is translated Upgrading the Sipi firmware version if necessaryVerifying license status Enabling control of SipiPage List station List trunk-group List hunt-group Post-installation administrationVerifying translations Type change daylight-savings-rules and press Enter Setting daylight savings time rulesType change locations and press Enter Setting locations if necessaryUnder Server, click Set Server Time/Timezone Clearing and resolving alarmsVerifying date and time Backing up files to the compact flash media Enabling alarms to Inads via modemBefore leaving the site Enabling alarms to Inads via SnmpInstallation verification Testing the license file Testing the Sipi circuit packTN8400AP Media Server faceplate TN8400AP Media Server LEDsFaceplate interfaces Avaya S8400 Media Server LED descriptions LED descriptionsUPS LEDs LEDs on Powerware 9125 UPSTN8412AP Sipi LEDs TN8412AP Sipi circuit pack faceplate graphic shows Ipsi 030502KLC Ledlip1 Page Accessing the server’s command line interface with SSH Appendix a Media server accessAppendix a Media server access Connecting to the media server directly Connecting to the media server remotely over the network Connecting to the media server remotely over a modem Using the SAT command line prompt Accessing the Maintenance Web InterfaceLogins for Avaya technicians and Business Partners Select Use the following DNS server addresses Configuring the network for Windows 2000/XPSelect Internet Protocol TCP/IP Subnet maskClick on LAN settings, then Advanced Setting browser options for Internet ExplorerPage Problem Possible solution Appendix B Installation troubleshootingTroubleshooting media server hardware installation Troubleshooting media server hardware installationPing 192.11.13.6 and type Enter Troubleshooting configuring the media server hardwareMS-DOS command window, type arp -d 192.11.13.6 Appendix B Installation troubleshooting Directly Remotely over modem Remotely over network IndexMedia gateways, adding