Avaya S8400 manual MS-DOS command window, type arp -d 192.11.13.6

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Troubleshooting configuring the media server hardware

Troubleshooting for media server hardware configuration (continued)

Problem

Possible solution

 

 

LED display on SIPI

SIPI LED has not had an IP address assigned to it (static IP

is flashing

addressing)

 

 

Cannot access SIPI

Make sure you are plugged into the Services (top) port on the

for static addressing

SIPI.

 

Make sure the ARP cache is cleared on the laptop. In an

 

MS-DOS command window, type arp -d 192.11.13.6 and

 

press Enter.

 

 

No “V” on SIPI LED

SIPI is not connected to Ethernet switch or network.

 

Connectcrossover cable between the RJ45 SIPI adapter and

 

Eth-A on the S8400 adapter, or, connect cable to bottom port on

 

faceplate and to the Ethernet switch or the customer’s network.

 

 

“V” on SIPI LED is not

SIPI does not have an IP address assigned to it.

filled in

SIPI has not been administered.

 

 

 

Get alarm when first

SIPI does not have current firmware. Upgrade firmware.

connect to SIPI

 

 

 

 

2 of 2

 

 

Installing and Configuring the Avaya S8400 Media Server

February 2006 85

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Contents Release Installing and Configuring the Avaya S8400 Media ServerAvaya Inc All Rights Reserved Contents Contents Contents Contents Audience IntroductionHow to use this documentation Documentation Pre-installation before going on siteVerifying site readiness Copying files to the laptop Laptop preparation, software, and system informationObtaining license and Avaya authentication files About ASG and the unique on-site passwordIntroduction Equipment specifications Pre-installation at the siteAbout media server port connections TN8400AP features and specifications1Ethernet ports Media server cable adapter Media server cable adapterMedia server cable adapter port labeling Ethernet connectivity with the TN8412AP circuit packPort Name FunctionIPSI-2 cable adapter Figure notes Services access port About Media Gateways About Modem connectionsAbout Processor Ethernet TN8412AP Sipi About SSHInstalling and cabling the media gateways High level overview of installation processInstalling Avaya Communication Manager Configuring the MPCTesting the finished installation Completing the installation administrationTranslating the Sipi Configuration of the Snmp modules in the UPS Snmp ConfigurationPreparing to configure the Snmp module Default UPS IP addressesSecurity Alert Administering the Snmp moduleSetting selected traps alarming Clearing the ARP cache on the laptop Communication Manager InstallationPowering up the media server Connecting the CD/DVD drive to the media serverAccessing the media server Close the dialog box Configuring Telnet for Windows 2000/XPInstalling Avaya Communication Manager Installing IA 770 Intuity Audix Messaging Page Opening the Maintenance Web Interface Media server configurationWhen asked Do you want to suppress alarms?, select Yes Copying files to the media server Click Launch Maintenance Web InterfaceEnabling Network Time Servers Click Launch Avaya Installation Wizard Using the Installation WizardEnter sampcmd samp-update status Installing MPC firmwareVerifying MPC IP information IP Address field Subnet Mask fieldClick Execute Ping Enabling firewall settingsLeft menu click Set Modem Interface Configuring the modemClick Close Window Select the Change Modem Setting and click ContinueIP interface translations Inputting initial system translations Starting SAT terminal emulationAdding media gateways Cabinet Cabinet Description Enabling SipiAdding the Sipi to the system Set the Ipsi Control of Port Networks field to enabledType add ipserver-interface PNnumber and press Enter Type change system-parameters maintenance and press Enter Setting alarm activation levelSaving translations Page Sipi address configuration IP interface configurationProgramming the Sipi for static addressing Connecting the laptop directly to the SipiSipi address configuration Enter show control interface Setting the Vlan and diffserv parametersSipi LED display for static address Resetting the SipiVerifying that Sipi is translated Verifying connectivity to media serverUpgrading the Sipi firmware version if necessary Type list ipserver-interface and press EnterVerifying license status Enabling control of SipiPage Verifying translations Post-installation administrationList station List trunk-group List hunt-group Type change daylight-savings-rules and press Enter Setting daylight savings time rulesType change locations and press Enter Setting locations if necessaryVerifying date and time Clearing and resolving alarmsUnder Server, click Set Server Time/Timezone Backing up files to the compact flash media Enabling alarms to Inads via modemBefore leaving the site Enabling alarms to Inads via SnmpInstallation verification Testing the license file Testing the Sipi circuit packTN8400AP Media Server faceplate TN8400AP Media Server LEDsFaceplate interfaces Avaya S8400 Media Server LED descriptions LED descriptionsUPS LEDs LEDs on Powerware 9125 UPSTN8412AP Sipi LEDs TN8412AP Sipi circuit pack faceplate graphic shows Ipsi 030502KLC Ledlip1 Page Accessing the server’s command line interface with SSH Appendix a Media server accessAppendix a Media server access Connecting to the media server directly Connecting to the media server remotely over the network Connecting to the media server remotely over a modem Using the SAT command line prompt Accessing the Maintenance Web InterfaceLogins for Avaya technicians and Business Partners Select Internet Protocol TCP/IP Configuring the network for Windows 2000/XPSubnet mask Select Use the following DNS server addressesClick on LAN settings, then Advanced Setting browser options for Internet ExplorerPage Troubleshooting media server hardware installation Appendix B Installation troubleshootingTroubleshooting media server hardware installation Problem Possible solutionPing 192.11.13.6 and type Enter Troubleshooting configuring the media server hardwareMS-DOS command window, type arp -d 192.11.13.6 Appendix B Installation troubleshooting Directly Remotely over modem Remotely over network IndexMedia gateways, adding