Chapter 1: Introduction
Laptop preparation, software, and system information
Verify that:
●The services laptop has the right hardware and software. See Connecting to the media server directly on page 75 for the list of computer hardware and software specifications.
●Current Avaya Communications Manager translations are available for download.
●You have a completed Electronic Preinstallation Worksheet (EPW) on the services laptop. See the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw) for the blank form.
The EPW provides customer system information, including:
-IP addresses
-Product IDs for the media server, remote maintenance board, and IA 770 if used
-Avaya services telephone number for remote access over modem
-Avaya services IP address for alarms through the network
●You have the current Communications Manager software update, if required, on your services laptop
●You have current firmware, including for the media server BIOS. Check the Avaya Support Web site (http://support.avaya.com), Download Software and Firmware, for the latest software and firmware. Firmware for the SIPIs,
●You have License and Avaya authentication files on your services laptop.
●You have all login IDs and passwords needed to access the media server, maintenance adapter, and server complex components. This includes the unique service password for your customer’s equipment.
-To obtain the unique password for a specific media server, call ASG Conversant (1.800.248.1234 or 1.720.444.5557). You must have the IL, FL, or product ID to get the password.
-To log in through the services port as craft after you install the Avaya authentication file, use this password, which does not require an ASG challenge or response.
Copying files to the laptop
In addition to the license and Avaya authentication files, you must copy other required files to the services laptop. This includes the
10 Installing and Configuring the Avaya S8400 Media Server | February 2006 |