Toshiba MV13Q41 Troubleshooting, Symptoms Cause Possible Solutions Power, TV Broadcast Reception

Page 38

Others

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

SYMPTOMS

CAUSE

POSSIBLE SOLUTIONS

PAGE

 

 

 

 

POWER

 

 

 

 

 

 

 

No power.

The AC power cord is not connected.

Connect the AC power cord to the AC

5

 

outlet.

 

 

 

 

 

 

 

Although the power is on, the

Cassette is not inserted.

Insert a video cassette.

27

unit does not operate.

The TIMER REC button is depressed.

Press the TIMER REC button.

34

TV BROADCAST RECEPTION

 

 

 

 

 

 

 

TV station experiencing problems.

Try another channel.

18

 

Picture control is not adjusted.

Check picture control adjustments.

26

Poor or no picture.

Possible local interference.

Check for source of reception distur-

37

 

bance.

 

 

 

 

Antenna (CABLE) connector is not

Check CABLE connection or VHF/UHF

11,12

 

connected or possible local interference.

antenna, reposition or rotate antenna.

 

 

TV station experiencing problems.

Try another channel.

18

 

Picture control is not adjusted.

Check picture control adjustments.

26

Poor or no color.

Possible local interference.

Check for source of reception distur-

37

 

bance.

 

 

 

 

Antenna (CABLE) connector is not

Check CABLE connection or VHF/UHF

11,12

 

connected or possible local interference.

antenna, reposition or rotate antenna.

 

 

TV station experiencing problems.

Try another channel.

18

 

 

 

 

Picture wobbles or drifts.

Antenna (CABLE) connector is not

Check CABLE connection or VHF/UHF

11,12

 

connected or possible local interference.

antenna, reposition or rotate antenna.

 

 

Cable TV channel is scrambled.

Try another channel.

18

 

CABLE connector is not connected.

Check all CABLE connections.

12

No CATV reception.

TV/CABLE selection is set to the TV

Set the selection to the CABLE

21

position.

position.

 

 

 

Cable TV service interrupted.

Contact your Cable TV company.

12

No reception above

TV/CABLE selection is not set to the

Make sure selection is in the

21

appropriate position.

appropriate position.

channel 13.

 

UHF antenna is not connected.

Check UHF antenna.

11

 

 

TV station experiencing problems.

Try another channel.

18

 

Antenna (CABLE) connector is not

Check CABLE connection or VHF/UHF

11,12

 

connected or possible local interference.

antenna, reposition or rotate antenna.

 

Poor or no sound.

Possible local interference.

Check for source of reception distur-

37

 

 

bance.

 

 

 

 

The MUTE button is depressed.

Check the MUTE button has not been

19

 

 

pressed.

 

 

 

TV shuts off.

TV station stopped broadcasting.

Tune new channel.

18

Sleep timer is set.

Set Sleep Timer to “0”.

19

 

 

TV station experiencing problems or

Try another channel.

18

 

program tuned is not closed captions.

 

 

 

 

Closed caption is not

TV signal is weak.

Check CABLE connection of VHF/UHF

11,12

activated.

 

antenna, reposition or rotate antenna.

 

 

The CLOSED CAPTION button is not

Press the CLOSED CAPTION button

20

 

depressed.

to turn on the closed caption.

 

 

 

 

 

 

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Contents MV13Q41 MV20Q41 Retain Instructions CleaningRead Instructions Heed WarningsPOWER-CORD Protection AccessoriesPower Source Power LinesServicing Replacement PartsSafety Check Power source To USE AC Power SourceTo obtain a clear picture PrecautionsDo not use the unit when moisture condensation may occur Moisture condensation occurs during the following casesContents Rear panel Identification of controlsFront panel Remote control Inserting batteries OperationAntenna connections ConnectionsFor subscribers to basic cable TV service Cable TV connectionsNow the Auto CH Memory and Auto Clock starts Starting setupStarting setup Press or to select START, then pressAuto clock adjustment Clock settingAuto clock setting To set auto clock to OFF Press a To set standard time To set daylight saving timeOption Manual clock setting Set the day, year and time as in , thenBasic setup Setting the language TV/VCR operation statusSetting the language Press or to select LANGUAGE/IDIOMATV operation TV operationChannel Return HeadphonesChannel UP/DOWN MuteClosed captions What is Closed CAPTIONING?Closed captions To View Closed CaptionsTo memorize channels TV/CABLE selection Automatic memory tuningTV operation Cable TV chart To ADD/DELETE channelsCancel Setting the V-ChipTo register password To change password Change PASSWORD, then press aOFF Display Enter Cancel MenuTo set the V-Chip TV-GPress or to select ON/OFF TIMER, then To set the on timerTo set the on timer To set the off timer To set the off timerPicture control adjustment Adjusting the picture preferenceUnloading Loading and unloading a cassette tapeLoading To prevent accidental erasureRewind or forward the tape Cassette tape playbackPlayback Still picture Special playbackPicture search Digital tracking controls CM skipRepeat playback Using the real time tape counter Convenient functionRecording an Index mark Zero return function Video index search systemTo monitor a TV program Index searchTo stop recording Recording a TV programRecording a TV program To stop recording temporarilyTo cancel OTR One-touch Timer Recording OTROne-touch timer recording OTR Example Timer recordingTimer recording Speed as in step Then press EnterIf the programs overlap another To set daily/weekly timer To confirm the settingsTo cancel a program Connection with second video recorder Duplicating a video tapeDuplicating a video tape Press Input to select AUDIO/VIDEO input positionReception disturbances OthersTV Broadcast Reception TroubleshootingSymptoms Cause Possible Solutions Power Remote Control Video head cleaningSymptoms Cause Possible Solutions Recording PlaybackVCR SpecificationsTelevision GeneralLimited warranty Limited Ninety 90 Day WarrantyHow to Obtain Warranty Service Memo 05/01 K
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