Onkyo DV-SP1000 instruction manual Troubleshooting, Symptom Possible cause Remedy

Troubleshooting

Symptom	Possible cause	Remedy
	The power cord is not connected.	Connect the power cord to a suitable wall outlet
		(page 41).
Can’t turn on the		Turn off the DV-SP1000/DV-SP1000E, wait five
		seconds, then try turning it on again. If that fails,
DV-SP1000/DV-SP1000E?	External interference is affecting the
		disconnect the power cord from the wall outlet,
	DV-SP1000/DV-SP1000E’s digital circuitry.
		wait five seconds, reconnect it, then try turning it
		on again.
The DV-SP1000/	The Auto power off function will turn the
DV-SP1000E turns itself		The Auto power off function can be turned on or off
	DV-SP1000/DV-SP1000E off automatically
off when it’s not being		as required (page 84).
	after 20 minutes of inactivity.
used?
		On your TV, select the input to which the
	The wrong input source is selected on your TV.	DV-SP1000/DV-SP1000E is connected (pages 30,
		31).
No picture?
	The video cable is not connected properly.	Check the video cable and correct as necessary
		(pages 30, 31).
	Not all of the video outputs work with all disc	See page 27 for details on how the DV-SP1000/
	types and formats.	DV-SP1000E outputs video from each output.
	The wrong input source is selected on your	On your hi-fi amp or AV receiver, select the input to
		which the DV-SP1000/DV-SP1000E is connected
	hi-fi amp or AV receiver.
		(pages 36, 38).
	The audio cable is not connected properly.	Check the audio cable and correct as necessary
		(pages 36, 38).
No sound?
	Your hi-fi amp or AV receiver is turned off.	Turn on your hi-fi amp or AV receiver.
	The Digital Out settings are incorrect.	Check the Digital Out/Digital1 or Digital2 setting
		and correct as necessary (pages 74, 75).
	Not all of the analog and digital audio outputs	See page 28 for details on how the DV-SP1000/
	work with all disc types and formats.	DV-SP1000E outputs audio from each output.
The picture distorts occa-	The disc is dirty.	Remove the disc and clean it (page 11).
	You’re using the Fast Forward or Fast Reverse	A little picture distortion may occur when using
sionally?
	function.	these functions. This is normal.
	The DV-SP1000/DV-SP1000E is connected to
Picture instability or	your TV via a VCR or other video equipment	Connect the DV-SP1000/DV-SP1000E directly to
noise?	whose copy protection system is affecting the	your TV (pages 30, 31).
	picture.
	No disc loaded.	Load a disc (page 45).
	The disc is incompatible.	Load only compatible discs (page 9).
	The disc is upside down.	Load the disc the correct way up (page 45).
Can’t start playback?	The disc is not centered in the disc tray.	Place the disc in the center of the disc tray
		(page 45).
	The disc is dirty.	Remove the disc and clean it (page 11).
	The disc supports parental lock and the Paren-	Turn off the Parental Lock function (page 83).
	tal Lock function is on.
Can’t watch the	The Priority Contents setting is set to	Set the Priority Contents setting to DVD-VIDEO
DVD-Video material on a
	DVD-AUDIO.	(page 84).
DVD-Audio disc?
Can’t play the multichan-	The SACD Audio Setup setting is not set to	Set the SACD Audio Setup setting to Multi ch Area
nel area of a hybrid
	Multi ch Area.	(page 80).
SACD?

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