Other
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.
| Symptoms | Causes | Remedies | Pages |
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| The DVD Receiver doesn’t | • The power cord (mains lead) is | • Check the connection of the power cord | 16 |
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| switch on. | disconnected. | (mains lead). | 16 |
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| • The main power is set to OFF. | • Turn on the main power. |
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| • There is external noise interfering with the | • Switch off the main power, then switch it on | 16 |
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| computer circuits of the DVD Receiver. | again. If not recovered, disconnect the power |
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| • The AC fuse is blown. | cord (mains lead), then connect it again. | – |
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| • Contact your nearest Onkyo service |
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| center. |
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| No sound is reproduced. | • The muting function is activated. | • Deactivate the muting function. | 30 |
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| • The DVD Receiver is not properly | • Check the connections to the DVD |
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| connected. | Receiver. | – |
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| • The amplifier protection circuitry has | • Contact your nearest Onkyo service |
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| activated. (The STANDBY indicator | center. |
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| flashes.) |
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| • Headphones are connected. | • Decrease the volume, then disconnect the |
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Amplifier |
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| headphones. |
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the center speaker. | “Orchestra.” | speaker when the listening mode is | 13 |
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| No sound or very little | • The speakers are not properly connected. | • Check the speaker connections. |
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| sound is reproduced from | • The listening mode is set to “Stereo” or | • No sound is reproduced from the center | 36 |
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| “Stereo” or “Orchestra.” |
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| • The volume level of the center speaker | • Adjust the volume level of the center | 19, 37 |
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| (“Center”) is set to minimum. | speaker. |
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| • A speaker configuration without the center | • Check that the selected speaker | 17 |
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| speaker is selected. | configuration includes the center speaker. |
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| No picture appears on the | • The TV is not set to receive the output | • Set the TV to the DVD Receiver’s input. | – |
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| TV screen. | signals from the DVD Receiver. |
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| • The video cable is not connected | • Check the connections between the DVD | 10 |
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| securely. | Receiver and TV set. |
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| • Only the S video connection is made. | • Also make video connection. | 10, 11 |
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| The sound of the playback | • Another input source is selected. | • Select the appropriate input source. | 28 |
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| source is not heard. |
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| The buttons on the remote | • Power supply fluctuations or other | • Switch off the main power, then switch it on | 16 |
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| controller and DVD | abnormalities such as static electricity | again. If not recovered, disconnect the power |
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| Receiver do not operate. | may interrupt correct operation. | cord (mains lead), then connect it again. |
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| The DVD Receiver does | • No disc is inserted. | • Insert a disc. (Check that “DVD,” “VCD,” or | 20 |
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| not start playback. |
| “CD” is lit in the DVD Receiver’s display.) |
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| • The region number of the disc is | • See the rear panel of the unit to check the | 4 |
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| unmatched to the DVD Receiver. | playable region number. |
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| • An unplayable disc is inserted. | • Check the playable discs. | 9 |
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| • The disc is placed upside down. | • Place the disc with the playback side | 20 |
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| down. |
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| • The disc is not placed within the disc tray | • Place the disc within the proper guide on | 20 |
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| guide. | the disc tray. |
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| • The disc is dirty. | • Eject the disc and clean it. | 21, 9 |
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| • The parental lock function is activated. | • Deactivate the parental lock function or | 56 |
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CD) |
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| change the parental lock level. |
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The DVD related operation | • The SETUP button is pressed and the | • Press SETUP once. If the buttons still | 50, 21 |
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CD/Audio |
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buttons do not work. | DVD Receiver stands by for the next | don’t work, press r. |
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| function setting command. |
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| Brightness is unstable or | • Copy protection is activated. | • Connect the DVD Receiver directly to the | 10 |
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(VIDEO | noise is visible in the |
| TV. Avoid connecting the DVD Receiver to |
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playback picture. |
| the TV through a VCR. |
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| The playback picture is | • The disc is dirty. | • Eject the disc and clean it. | 21, 9 |
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DVD | occasionally distorted. | • It is in fast forward or fast reverse | • Sometime a small amount of picture | 22 |
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| playback. | distortion may appear. This is not a |
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| malfunction. |
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| Playback doesn’t follow the | • The DVD Receiver is in repeat playback | • Resume normal playback. | 39, 40, 41 |
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| course of the disc’s | mode, memory playback mode, or |
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| programs. | random playback mode, etc. |
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| The picture from the DVD | • The TV is not set to receive the output | • Set the TV to the DVD Receiver’s input. | – |
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| Receiver doesn’t appear | signals from the DVD Receiver. |
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| on the TV screen. |
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| No sound is reproduced. | • A wrong sound signal conversion method | • Check the current sound signal | 46, 54 |
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| is selected. | conversion method, and select the right |
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| one. |
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