Panasonic DMP-BD70V Troubleshooting guide, To reset this unit, Power, Operation

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Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 46 if you reside in the U.S.A.and Puerto Rico, or refer to “Product information” on page 45 if you reside in Canada.

The following do not indicate a problem with this unit:

≥Regular disc rotating sounds.

≥Image disturbance during search.

To reset this unit

Page

To restore the unit if it freezes due to one of the safety devices being activated

To return all settings to the factory preset

To return to the factory preset

(No setting)

≥Press and hold [POWER Í/I] on the main unit for 3 seconds. (The settings remain unchanged.)

≥Select “Yes” in “Restore Default Settings” in the Setup menu.

This returns all values in the Setup menu and the on-screen menu, except for “Remote Control Code”, “On-screen Language”, “IP Address/DNS Settings”, “Proxy Server Settings”, “DVD-Video Ratings”, “BD-Video Ratings” and “Network Service“ to the default settings.

≥Reset the unit as follows:

1Press [POWER Í/I] on the unit to turn off the unit.

2Press and hold [;], [POWER Í/I] and [< OPEN/CLOSE] on the unit at the same time for more than 5 seconds until “HELLO” is displayed on the unit.

3The power will turn on and then turn off.

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Power

Power of this unit is turned

≥If connected with an “HDAVI Control 4” compatible TV (VIERA) with the “Auto

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off when the input for the TV

power stand-by” setting activated on the TV, when switching the TV input, the unit

 

is changed.

will be automatically turned to standby. For details please read the operating

 

 

instructions of the TV.

 

Operation

 

 

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Cannot operate the television or amplifier/ receiver.

The remote control doesn’t work properly.

The unit is on but cannot be operated.

Play fails to start even when [1] (PLAY) is pressed. Play starts but then stops immediately.

Cannot eject disc.

Start up is slow.

It takes time before play starts.

Played back image is distorted or does not playback correctly. ([AVCHD])

Cannot set “On” in “24p Output”.

≥Change the manufacturer code of the remote control. In some cases, even if you change the code, the remote control may not be operated depending on the type of the televisions or amplifiers/receivers.

≥It may be necessary to set the manufacturer code or the remote control code again after changing the batteries for remote control.

≥The remote control and main unit are using different codes. Change the code on the remote control.

≥The batteries are depleted. Replace them with new ones.

≥Confirm the correct drive is selected.

≥One of the unit’s safety devices may have been activated. Reset the unit as follows:

1Press [POWER Í/I] on the main unit to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [POWER Í/I] on the main unit for about 3 seconds. The unit is forcibly switched to standby.

Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.

2Press [POWER Í/I] on the main unit to switch it on. If the unit still cannot be

operated, consult the dealer.

≥Condensation has formed. Wait 1 to 2 hours for it to evaporate.

≥Insert the media correctly with the label facing up. ≥The media is dirty.

≥You tried to play a blank media or unplayable media on this unit.

≥The unit may have a problem. While the unit is off, press and hold [;] and

[< OPEN/CLOSE] on the main unit at the same time for about 5 seconds to force the tray to eject. Remove the disc and consult the dealer.

≥Make sure that “Quick Start” is set to “On”. If connected with an “HDAVI Control 4” compatible TV (VIERA) with the “Stand-by power save” setting activated on the TV, even with “Quick Start” set to “On”, when the TV is in standby mode, the unit may take some time to startup.

≥Start up takes time in the following situations.

–Immediately after a power failure or the AC power supply cord is connected. –When the unit is connected with an HDMI cable.

≥High definition video (transfer rate of 18 Mbps or faster) cannot be played back correctly if it was recorded on a DVD compatible to double speed or slower.

≥Only when the unit is connected to the HDMI terminal of a TV supporting 24p you can select “On”. In some cases where the unit is connected to a TV via an amplifier/receiver through the HDMI terminals, you may not be able to select “On”. In this case, connect the unit to a TV through the HDMI terminal and connect it to the amplifier/receiver through any terminal other than HDMI.

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Contents CanadaThe warranty can be found on Region management informationIf you have any questions contact Canada1-800-561-5505FCC Note Following Applies only in the U.S.AMaintenance Unit and media careMedia handling To dispose or transfer this unitTable of contents Accessory27information Using the remote controlRemote control Audio/Video Batteries AC power supply cord CableCommercially sold discs Media Disc/Card/USB device/Video cassette informationUser recorded media SD cards Discs that cannot be played in this unitSD Memory Card* from 8 MB to 2 GB Sdhc Memory Card from 4 GB to 32 GBAbout audio from audio output terminals Audio and video informationEnjoying High Bit rate Audio of BD-Video BD-V Necessary settings for audio output Audio output setting for the various equipmentRegarding 24p output BD-V To return to the previous screenConnections About terminalVideo Connections TV Highest QualityConnecting to your TV, via Hdmi AV OUT Connecting to your TV, via Component Video OUTConnecting to your TV, via Video OUT Video Connections TVDigital Audio Connections Connecting to Hdmi AV OUT terminalHdmi OUT Analog Audio Connection AC power connectionAudio Remote control and unit reference guide Power button Power Í/ISetting Easy SettingPress Í Power Reprogramming the remote control for TV controlFirmware updates Broadband network connectionAutomatically check the firmware Manually updating the firmwareNetwork settings Testing of IP Address/DNS SettingsSetting the IP address Setting the DNS-IPSetting the connection speed Testing of Proxy Server SettingsSetting the proxy server Press 3, 4 to select Proxy Address and press OKInserting or removing media Inserting or removing a discInserting or removing an SD card Inserting or removing a USB deviceBasic play Playing video contents Press Functions Showing Functions menuPress 3, 4 to select the item Press OK Chapter playback DVD-VR Insert a disc or SD cardPress 3, 4, 2, 1 to select the title and press OK Insert a discEnjoying BD-Live or Bonusview in BD-Video BD-V Press PIPEnjoying BD-Live discs with Internet Insert an SD cardPlaying still pictures Jpeg Insert a disc, SD card or USB devicePress 3, 4, 2, 1 to select the album and press OK Press 3, 4, 2, 1 to select the still picture and press OKPress 3, 4 to select Slideshow Settings and press OK Press 3, 4, 2, 1 to select Set and press OKPress SUB Menu Press 3, 4 to select Zoom out Press OK Press Status twicePlaying a video cassette VHS Other operations of Video cassettePlaying music CD MP3 Insert a disc or USB devicePress 3, 4 to select the track Press OK Playing a track in another folder MP3Linked operations with the TV Viera LinkTM Hdavi ControlTM What is Viera Link Hdavi Control?Preparation Easy control only with Viera remote control Press the button for Viera Link on the remote controlSelect the player Press SUB MenuOn-screen menu operations Changing settings with the on-screen menu except VHSWhat you can change with the on-screen menu Play VideoAudio BD-V Avchd DVD-VR DVD-V MPEG2Changing the unit’s settings Setup menu operationsSummary of settings Press 3, 4, 2, 1 to select the option and press OKDisplay AudioTo select these options, perform steps 1-4 TV / Device Connection Network To change the code on the remote control Code and press OKPress 3, 4 to select the code 1, 2, or 3 OthersStructure of folders that can be played in this unit About MP3/JPEG filesMP3 Messages Please confirm SetupOn the television On the unit’s display Troubleshooting guide To reset this unitPower Following do not indicate a problem with this unitTV screen and video DisplaysSound USB CardOther difficulties with playback ≥This occurs between playlist chapters or scenes AvchdSpecifications Product Service User memoLimited Warranty Only for U.S.A. and Puerto Rico Centralized Factory Service CenterCarry-In or Mail-In Service Limited Warranty Limits And ExclusionsLimited Warranty Only for Canada Warranty ServiceIf YOU Ship the Product to a Servicentre Panasonic Canada IncLicenses Conexiones básicas Reproducción básicaBD-J GlossaryDTS-HD Viera Cast AC Power Connection Angle Audio Off Timer On-screenQuick Start R Ratings level Re-master Remote control Connections
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