Troubleshooting
WARNING: There are no user serviceable components inside the case of the unit.
CAUTION: Read the section ‘Important Safety information’, at the start of this manual.
Troubleshooting 1-39
Malfunction | Remedy |
|
|
If you cannot | Verify that your computer is equipped with |
connect your | an available serial port and that the correct |
OfficeConnect | cables and connectors are being used. If in |
Remote to the | doubt contact the unit’s supplier. |
network or PC. |
|
The OfficeConnect Remote is fully performance tested after assembly. Providing the unit has been correctly installed, and is used in accordance with the instructions contained in this manual, difficulties should not arise. If unit or system maintenance is required, then it must be carried out by a competent network engineer.
In the unlikely event that you experience problems with the unit, the following procedure will enable you to undertake basic troubleshooting before contacting your 3Com reseller.
The POWER LED does not light.
Confirm that:
a)The switched outlet socket of the electrical mains system supply is turned on. The main lead is correctly plugged into the unit’s electrical mains system inlet socket.
b)The switched outlet socket is ‘live’ by plugging the unit into an alternate socket to see if it functions.