APC 412 kVA, SYBT3 installation manual Troubleshooting, PowerView Message Meaning Corrective Action

Models: 412 kVA SYBT3

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CHAPTER 4: MESSAGES

Troubleshooting

The PowerView reports various messages on the display, including alarm status and changes in system configuration. This section lists all the PowerView display messages, what each means, and an appropriate corrective action.

Contact APC Technical Support Staff for assistance with complex UPS problems. Refer to the APC Web site at http://www.apc.com/support for a location near you.

More than one of these messages may occur at one time. If this happens, be sure to review all of the messages for a better understanding of the system condition.

 

PowerView Message

Meaning

Corrective Action

 

 

 

 

Start-Up

#Pwr modules changed

At least one power module has been

No corrective action necessary.

 

since last ON.

added or removed from the UPS

Proceed with the startup.

 

 

since the last time the Pwr ON

 

 

 

command was issued.

 

 

 

 

 

 

#Batteries changed since

At least one battery module has been

 

 

last ON.

added or removed from the UPS

 

 

 

since the last time the Pwr ON

 

 

 

command was issued.

 

 

 

 

 

 

No Redundant Intelligence

There is no RIM installed.

Proceed with the startup or abort

 

Module.

 

the startup and install a RIM.

 

 

 

Note: Without a functioning RIM,

 

 

 

there is no redundancy in the

 

 

 

event of a MIM failure.

 

 

 

 

 

Batt capacity less than

The battery capacity of the UPS is

Option 1: Abort the startup and

 

Return Batt Cap.

less than the user specified minimum

allow batteries to recharge.

 

 

battery capacity required to turn on

 

 

 

the load.

Option 2: Continue startup, with

 

 

 

less than minimum battery

 

 

 

capacity.

 

 

 

 

 

Input Freq outside

The input frequency to the UPS is

Option 1: Improve the frequency

 

configured range.

outside the configured range. The

of the incoming voltage.

 

 

output frequency will not synchronize

 

 

 

with the input frequency. Normal

Option 2: Widen the range of the

 

 

bypass is not available. The system

acceptable incoming frequency

 

 

will start on-battery.

with the PowerView.

 

 

 

(Startup>Setup>OuputFreq)

 

 

 

Option 3: Proceed with startup.

 

 

 

Normal bypass is not available

 

 

 

and system may start on battery

 

 

 

power.

 

 

 

 

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APC 412 kVA, SYBT3 installation manual Troubleshooting, PowerView Message Meaning Corrective Action