CHAPTER 4: MESSAGES
Troubleshooting
The PowerView reports various messages on the display, including alarm status and changes in system configuration. This section lists all the PowerView display messages, what each means, and an appropriate corrective action.
Contact APC Technical Support Staff for assistance with complex UPS problems. Refer to the APC Web site at http://www.apc.com/support for a location near you.
More than one of these messages may occur at one time. If this happens, be sure to review all of the messages for a better understanding of the system condition.
| PowerView Message | Meaning | Corrective Action |
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#Pwr modules changed | At least one power module has been | No corrective action necessary. | |
| since last ON. | added or removed from the UPS | Proceed with the startup. |
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| since the last time the Pwr ON |
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| command was issued. |
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| #Batteries changed since | At least one battery module has been |
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| last ON. | added or removed from the UPS |
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| since the last time the Pwr ON |
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| command was issued. |
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| No Redundant Intelligence | There is no RIM installed. | Proceed with the startup or abort |
| Module. |
| the startup and install a RIM. |
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| Note: Without a functioning RIM, |
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| there is no redundancy in the |
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| event of a MIM failure. |
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| Batt capacity less than | The battery capacity of the UPS is | Option 1: Abort the startup and |
| Return Batt Cap. | less than the user specified minimum | allow batteries to recharge. |
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| battery capacity required to turn on |
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| the load. | Option 2: Continue startup, with |
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| less than minimum battery |
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| capacity. |
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| Input Freq outside | The input frequency to the UPS is | Option 1: Improve the frequency |
| configured range. | outside the configured range. The | of the incoming voltage. |
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| output frequency will not synchronize |
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| with the input frequency. Normal | Option 2: Widen the range of the |
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| bypass is not available. The system | acceptable incoming frequency |
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| will start | with the PowerView. |
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| (Startup>Setup>OuputFreq) |
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| Option 3: Proceed with startup. |
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| Normal bypass is not available |
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| and system may start on battery |
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| power. |
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