3Com 09-1632-000 manual Support from 3Com, Country Telephone Number Asia Paciﬁc Rim

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30TECHNICAL SUPPORT

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

Support from 3Com

If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To ﬁnd out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.

When you contact 3Com for assistance, have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent conﬁguration changes, if applicable

Here is a list of worldwide technical telephone support numbers:

Country	Telephone Number

Asia Paciﬁc Rim	1 800 678 515
Australia	1 800 678 515
Hong Kong	800 933 486
India	+61 2 9937 5085
Indonesia	001 800 61 009
Japan	0031 61 6439
Malaysia	1800 801 777
New Zealand	0800 446 398
Pakistan	+61 2 9937 5085
Philippines	1235 61 266 2602
P.R. of China	10800 61 00137 or 021 6350 1590
Singapore	800 6161 463
S. Korea	00798 611 2230
From anywhere in S. Korea:	00798 611 2230
From Seoul:	(0)2 3455 6455
Taiwan, R.O.C.	0080 611 261
Thailand	001 800 611 2000

Europe	+31 (0)30 6029900 phone
From anywhere in Europe, call:	+31 (0)30 6029900 phone
	+31 (0)30 6029999 fax

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Contents Part No -1632-000 Published May 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Page Configuring Your Officeconnect Netbuilder BRIDGE/ROUTER Prerequisites Install the OfﬁceConnect on a Tabletop Preconﬁguration Set UpSet Up the NMS as a Dhcp Client Cable the Bridge/RouterCable the Ethernet Connector Cable the Serial PortTurn on Power to the OfﬁceConnect Restart the NMS Dhcp ClientCable the Isdn Port Launch Web Link Web Link Home Banner Navigation frame Main windowPreconﬁguration Set Up Conﬁguration Procedure Ofﬁce a ConﬁgurationConﬁguring Isdn Lines Conﬁguring Isdn In North America4085551002 Enter the switch type Conﬁguring Isdn Outside North America Click Apply Conﬁgure the path switch type Conﬁguring Dynamic Dial 4085551212 T=BRI B=64 Conﬁguring Network Addressing for Your Network Conﬁguring IP Network AddressingClick Apply 0.0 !4 Conﬁguring IPX Network Addressing Conﬁguring PPP Authentication Ofﬁce a ConﬁgurationOfﬁce B Conﬁguration Click Apply Online Technical Services World Wide Web SiteAccess by Analog Modem 3Com Knowledgebase Web Services3Com Bulletin Board Service 3Com FTP SiteSupport from Your Network Supplier 3Com Facts Automated Fax ServiceAccess by Digital Modem 847 262Support from 3Com Country Telephone Number Asia Paciﬁc RimReturning Products for Repair Europe, South Africa, and Middle EastTo obtain an authorization number, call or fax 3Com Corporation Limited Warranty OfﬁceConnect NETBuilder Bridge/RouterWarranties Exclusive FCC Class a Verification Statement FCC Class B Statement FCC Declaration of Conformity 3COM END User Software License Agreement