Phonetics Boat Remote user manual Chapter Troubleshooting

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Chapter 5: Troubleshooting

CHAPTER 5:

TROUBLESHOOTING

In the event that a problem is encountered, this section will assist you in determining the cause so you can return the unit to its usual

monitoring routine with minimal interruption.

Most problems with the Boat Remote are easy to identify and quickly corrected, and are found under the following general headings:

*Communications/Dial Out functions

*Temperature monitoring

*Bilge Pump monitoring

*Other monitoring functions

If you have tried the solutions outlined in this section and are not satisfied with the results, call Customer Service, (610)558-2700, or follow the guidelines for shipping the Boat Remote to Phonetics for repair. (See the Repair Appendix)

COMMUNICATIONS DIAL OUT

PROBLEM: The Boat Remote fails to detect an alarm condition.

CAUSE: The Boat Remote is operating in STANDBY MODE.

SOLUTION: Press the MODE button and change to either AWAY MODE or ON-BOARD MODE.

CAUSE: The input is turned OFF or is programmed for STATUS- ONLY.

SOLUTION: Reprogram the input so that it is ACTIVE.

CAUSE: Alarm recognition time is too long. A fault condition does not remain in effect long enough to become a valid alarm.

SOLUTION: Reprogram the recognition time for the monitored condition to a shorter duration or trip the alarm for a longer period of time.

CAUSE: There are no phone numbers programmed.

SOLUTION: Program phone numbers.

CAUSE: The call selection list for the monitored input is empty.

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Contents User’s Manual Page Table of Contents Alarm Recognition What IS? keyMode Key Enter Key Down Arrow Key Arrow UP Key Code Key Alarm Notification Dial Out Alarm AcknowledgmentCommunications Programming Monitoring Programming Examples Boat Remote User’s Manual Safety Instructions Viii FCC RequirementsPhonetics, Inc Boat Remote User’s Manual Chapter Getting to Know Your Boat Remote Boat Remote User’s Manual Technical Support LEDs System Operating ModeBoat Remote Package Installation KitBoat Remote User’s Manual Chapter Installation Connecting Power and Telephone Service High Water Float Switch To mount the switch, follow these steps Connecting Temperature Sensors Temperature SensorsBilge Pump Connecting the Bilge PumpConnecting Accessories to the Security Input Connection to the Auxiliary Input OutputChapter Programming Keypad Keys and Their Functions KeysRecording a Voice Message Temperature in the salon Program Max Calls Maximum Number of CallsUse the number keys Press Enter Refer to Rings Until Answer and TAD sections in this chapter Program TAD Using the TAD FeatureExample Listen to the sound level for programmed time Speaker Press Mode Press Enter Current Time & Today’s Date Programming the Dial Out Phone Numbers To toggle between voice or beeper press Mode Special Dialing 16105581212WPP3116655# Input Dial Out Phone Selection Input Mode Active, Off, Status OnlyRecognition Time not for Bilge #1 & #2 AC Power Input Phone Selection 1,2,4,6 Programming Boat Remote User’s Manual Press Enter Display will reflect your selection Boat Remote User’s Manual Programming OFF Programming Phone Selection 1,2,4,6 Press High Water Auxiliary Input Press Auxiliary Security Input Press Security Verifying Programming Outside temperature is 74F Boat Remote User’s Manual Chapter Operation Alarm NotificationVoice Call ProgressBeeper Remote Voice Dial Out Local‘555’ Acknowledgment Code ‘999’ Acknowledgment CodeBeeper Dial Out Communications Programming Automatic Alarm Acknowledgment Max CallsInput Alarm Limits Rec. Time Mode Alarm Notification Acknowledgment ErrorAC power is off Boat Remote repeats the message The battery voltage is low Status Report Boat Remote User’s Manual Problem The Boat Remote fails to detect an alarm condition Chapter TroubleshootingProblem The Boat Remote fails to dial out Problem The temperature reading is 160.1F or 72.1C Problem The temperature reading is -20.1F or -29.1CProblem The temperature reading is inaccurate Problem The Boat Remote does not recognize power failure Problem False power failure alarmsProblem The bilge pump input does not count on/off cycles Problem The Boat Remote does not recognize any alarm Boat Remote User’s Manual Bilge #1 & #2 TEMP#1, #2, & #3Mode Key Checking Your Boat Remote for Proper Op- eration Boat Remote User’s Manual Appendix C Engineering Specifications III. Communications Features IV. Programming VI. Enclosure, Environmental and Power Marine Division Tryens Road Aston, PA Phone 610558-2700 FAX Boat Remote User’s Manual Appendix D Returning Your Unit for Repair Boat Remote User’s Manual