Evolve Communications RD5000 Remote Settings Advanced Settings View DirecTune Device, 64 FAQ

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FAQ

Why can’t I get seven days of TV Listings in my remote?

Some digital cable and satellite systems have hundreds of channels and unless you remove some from your listings at the Website, you might not be able to download a full seven days of listings into your remote. In the Settings section at the Website, reduce the number of channels in your listings to increase the number of days you can download into your remote.

If you attempt to download Program Descriptions into your remote, and have a large channel lineup (generally greater than 65 channels), you may receive fewer than a full seven days of TV Listings. Try turning off the Program Descriptions option in the Settings section at the website and sync your remote again.

Why are there no Program Descriptions for my Program Listings?

If Program Descriptions do not appear in your remote, go to the Settings section at the Website, turn on the option and sync your remote. Program Descriptions will then appear in your remote.

Where can I review my requested Interactivity Offers and promos?

Log in to our Website and sync your remote. Then visit the Links in the

Members section.

How do I go back to the Channel Screen to see the Interactivity Opportunities? First, you must have DirecTune* setup in your remote. Then, click the EXIT

key to access the Channel screen.

How do I find out what my current DirecTune device is?

Go to View DirecTune Device by pressing the MENU key and SELECT

Remote Settings > Advanced Settings > View DirecTune Device.

How do I turn off the screen?

The screen on the remote is always on so that you have instant access to the TV Listings, Interactivity Offers, and special Promo Offers.

Why is my TV tuning channels too slowly?

You may be able to adjust the DirecTune speed to change channels faster with your remote. (see Adjust DirecTune Speed on page 53)

Why are some of my original remote functions not listed in the Extended Function Screen?

There is a possibility that more than one code will work when setting up your device. After you have completed setup, if you cannot find a function in the Extended Function Screens, remove the device and try setting up the device again using a different code.

64 FAQ

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Contents User’s Manual RD5000 This changes everything!SMTable of Contents FAQ Introduction LCD screen IR lens Speaker Connector port Battery coverEvolve Guide Remote Evolve Guide RemoteComputer Requirements Computer RequirementsKey Descriptions Key DescriptionsKey Layout Listings, Suggestions, and Reminders Key Function DescriptionsIntroduction Install Batteries Activate Remote ControlActivate Remote Control Getting StartedPress the Enter key Install RemoteLinker* SoftwareConnect RemoteLinker* Cable Settings, right-click on the RemoteLinker iconStart RemoteLinker* Software Activate Remote Control at WebsiteInitiating Web Activation Activating and Signing UpSync Remote Control Sync Remote ControlEnter your Password Highlight Setup a Device and press the Select key Setup Remote ControlSetup a TV Press the Down Arrow key to read all the text Read and followInstructions on the screen For this example, we will setup a VCR Setup DevicesHighlight Setup a Device Select key Select key. repeat step Access the ExtendedTo test the next code If the keys you want to testArrow key to access Access the ExtendedWhen you’re finished testing Press the Advanced key toHighlight Remove a Device Remove a DeviceDevice has been RemovedDetermining DirecTune* Device Setup DirecTuneCable box Cable box + TV Or Cable box + TV + VCR Satellite receiverPress the Right Arrow key to continue Setup DirecTune* DeviceHighlight Setup DirecTune Device and press Highlight your DirecTuneGo to step Press 2 + 3 + Enter , go toFor this example, the Other Function is SelectTest the CHAN+ / CHAN- key DirecTune setup is completeTo step Key. repeat stepInteractivity Key Symbols Using the RemoteChannel Screen Program RatingChanging Modes Changing ModesSuggestions Using the Guide KeyUsing the Guide Key Channel Number Program ListingsProgram Listings Browsing and TuningPress the Up / Down Arrow Press the Left / Right ArrowChannel Quick Browse Quick BrowseUp / Down Arrow key and a channel popup will appear Time Quick BrowseProgram Descriptions Accessing and TuningDescriptions Press the Select key to tune to a highlighted show Press the Down Arrow key to access the Suggestions listSuggestions Reminders Press the Down Arrow key to access the listReminders Notification Tune to the highlighted showPersonal Reminders Accessing the Reminders ListInteractivity Keys Using Interactivity KeysUsing Interactivity Keys Requesting Web Offers Interactivity OffersLook for Interactivity Key CLIP, WIN, SHOP, or InfoPress the Vote key Express Your Opinion with the Vote KeyBrowsing Interactivity Offers Menu Screen Using the Menu KeyUsing the Menu Key Help Remote SupportTour About RemoteTime and Date Press the Menu key and Select Remote Settings Time and DateHighlight Set Time and Date Press the Select keyExtended Function Screen Using the Advanced KeyUsing the Advanced Key Key to access the previous or Accessing the Extended Function ScreenSend a command to Press the Advanced keyUsing the Light Key / Promo Screens Using the Light KeyPromo Screens InformationalRequest a Link Channel TuningRequest an Email Promo ScreensBrowsing Promos Channel Promo screensTime and Date Reset Please setup DirecTuneAlert Screens No DirecTune* Device FoundSorry, Requests Are Full Sorry, Offers Have ExpiredSorry, TV Listings Have Expired End of TV ListingsView Device Settings Advanced SettingsView DirecTune* Settings View Device Settings / View DirecTune SettingsPress the Right Arrow key when you are finished testing Adjust DirecTune* MethodAdjust DirecTune Method Highlight a Method and pressIs complete Adjusting DirecTune MethodHighlight a speed and press Adjust DirecTune* SpeedAdjust DirecTune Speed Adjusting the DirecTune method. see Channel Key Settings Channel Key SettingsHighlight Yes or No and press the Select key Channel Key Settings are complete Press the Right Arrow keyAdd or Clear Channel Lock Add or Clear Channel LockHighlight the device you want Channel Lock set up isTo set Channel Lock on CompleteAdd or Clear Volume Lock Add or Clear Volume LockHighlight a device you want to Set Volume Lock onVolume Lock set up is Devices do not respond to commands TroubleshootingGeneral Display is blankSyncing Setting upRemote is in VCR mode, but where are the VCR keys? What is my DirecTune* device?Why are there no program titles in the Program Listings? How often should I sync my remote to update my TV Listings?64 FAQ Remote Settings Advanced Settings View DirecTune DeviceTechnical Specifications SpecificationsLicense Agreement License AgreementSoftware License Agreement License Agreement License Agreement Privacy Policy Privacy PolicyPrivacy Policy Summary Index IndexChannel Quick Browse, 30 Index Index Service SafetyService and Customer Support Contact Limited WarrantyExclusions and Limitations Evolve Guide Remote* User’s ManualTechnology Drive, Suite Irvine, CA Evolve Communications, Inc