Davis Instruments Vantage Pro2 manual Chapter Troubleshooting and Maintenance, Problem Solution

Chapter 4

Troubleshooting and Maintenance

Vantage Pro2 Troubleshooting Guide

While your Vantage Pro2 weather station is designed to provide years of trouble-free operation, occasional problems may arise. If you are having a problem with your station, please consult this troubleshooting guide before calling Davis technical support. You may be able to quickly solve the problem yourself. If you need help, please see “One Year Limited War- ranty” on page 42.

Note:		Refer to the ISS Installation Manual for additional troubleshooting information.
		TABLE 4-1: TROUBLESHOOTING GUIDE
		Problem		Solution
		Display is blank	Unit is not receiving power. Check the power adapter connections
			and/or replace batteries.
			•	ISS not plugged in (cabled station). See ISS manual.
			•	Sensors not transmitting (wireless station). See ISS (or other
				transmitter) manual.
		Display shows dashes in	•	Console not receiving (wireless station) - See “Troubleshooting
				Reception Problems” on page 38.
		place of weather data
			•	A reading has exceeded the limits indicated in the specifica-
	Display
			•	tions table.
				play limits. Check calibration number and adjust if necessary.
				Calibration numbers may be causing readings to exceed dis-
		Console is sluggish or does	The console and display may not work below 32º F (0º C). Use an
			External Temperature sensor in low-temperature locations or install
		not work at low temperatures
			the console indoors.
			If the console “locks up”, reset the console by removing AC and bat-
		Display “locks up”	tery power then restoring power. If this occurs frequently in an AC-
			powered console, plug the AC power-adapter into a surge suppres-
			sor.
	Humidity	Inside humidity seems too	Make sure the console is not near a humidifier or de-humidifier.
			Also make sure the console backlight is not on.
			Check calibration number and adjust if necessary. If inside humidity
		high or too low	is low, and inside temperature is too high, see “inside temp” below.
			For low readings, remove the wind cups and check for friction
	Speed	Wind speed reading seems	sources. Check the anemometer location. Is it sheltered from the
		too high or too low.	wind? See ISS manual for additional wind speed troubleshooting
			information.
	Wind
		Wind speed reads 0 either all	The problem may be with the anemometer. Test anemometer by
		the time or intermittently	spinning wind cups. Check fields one-b and two-b on diagnostic
			screen and call technical support.

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