Motorola DCT3080 manual Boot Cycle Error Codes, Code Description When Error Occurs Action Required

Page 40

DCT3080 Installation Manual

ƒWhen the LED display is blank, the terminal is ready for initialization and service authorization using the addressable controller. Verify that the terminal is powered up or reset within two minutes of a completed download.

Boot Cycle Error Codes

If hardware or software problems occur, the terminal displays error

codes on the LED display. Table125H2-5 lists error codes that can occur during boot cycle startup:

Table 2-5

Boot cycle error codes

Code

Description

When Error Occurs

Action Required

Eb

Object failed

After the LED displays dl,

Contact headend

01

validation

indicating validation check

operator

 

 

failed

 

Eb

Download

After cycling twice through the

None

02

time-out

OOB frequencies

 

 

 

Eb

Flash erase

After software object

Replace the terminal

03

failed

download complete and EF is

 

 

 

displayed

 

Eb

Flash

After software object

Contact headend

04

programming

download complete and FP is

operator

 

failed

displayed

 

Eb

Invalid DLC

After the LED displays dl,

Contact headend

05

frequency

indicating validation check

operator

 

 

failed

 

Eb

Hardware

After plugging the terminal

Replace the terminal

06

initialization

into an electrical outlet to

 

 

failed

begin the boot cycle

 

34

Image 40
Contents Page DCT3080 Installation Manual Special Symbols That Might Appear on the EquipmentImportant Safety Instructions Repairs FCC Declaration of Conformity Canadian ComplianceDCT3080 Installation Manual Table of Contents D01 D02D03 D04Troubleshooting Introduction Front and rear views DCT3080 Installation Manual Features Tuners Standard Audio/Video FeaturesDCT3080 Installation Manual Standard DVR Functionality Standard Miscellaneous Features DCT3080 Installation Manual Standard Data FeaturesAvailable Optional Features Related Documentation DCT3080 Installation Manual Using This ManualAcronyms If You Need Help DCT3080 Installation Manual Document ConventionsAsterisk DCT3080 Installation Manual DCT3080 Installation Manual Calling for Repairs Company From USA or CanadaOutside USA or Canada World Wide Digital TeleplanFront Panel Front panelKey Feature Key Function DCT3080 Installation Manual Rear PanelRear panel Rear panel connections USB 2.0 connector for devices such as keyboards During Installation Important Safety ConsiderationsDuring Transportation to the Subscriber Home Before You Begin Clearing the Hard DriveVideo Video Connection OptionsComposite DCT3080 Installation Manual Audio Connection Options DCT3080 Installation Manual Installation Overview Connecting to an A/V Receiver Audio Only DCT3080 Installation Manual Connecting to a Stereo TV Connecting a Stereo TVConnecting a Stereo TV Page Connecting a Stereo TV and Stereo VCR Page Connecting an A/V Receiver, TV, and VCR DCT3080 Installation Manual Recording Your Connections DCT3080 Installation Manual DCT3080 Installation Manual Data Device Connections USBEthernet SataDisplay DCT3080 Installation Manual Boot CycleDescription For up to 60 seconds during flash erasure Code Description When Error Occurs Action Required Boot Cycle Error CodesBoot cycle error codes Code Description When Error Occurs Action RequiredOperational Check for the Remote Control Feature Testing ProcedureDCT3080 Installation Manual Optimizing Video Settings Override OFFSetting Description Service SettingsRestore All DefaultsDCT3080 Installation Manual Graphics Overlaying the Video Diagnostics Using the DiagnosticsDiagnostics Example of the LED for the main menuExample General Status LED no error D01 General StatusField Description DCT3080 Installation Manual D02 Purchase Status LED display for Purchase Status diagnosticLED display for the OOB diagnostic D03 Out-Of-Band OOB StatusOOB SNRAGC EMMD04 In-Band Status EMM PIDNetwork PIDLED display for in-band diagnostic ModeWhen carrier lock has been established, displays an estimate DCT3080 Installation Manual D05 Unit Address This diagnostic displays the unit addressInstalled LED display of a unit addressTvPC UnitMAC AddressesDCT3080 Installation Manual D06 Current Channel Status Aaa 0xbbCurrent Channel status fields are Current channel status LED displaysType Indicates that the channel is digital DigitalCCI MpegCIT DRM DCT3080 Installation Manual D07 RF Modem Upstream RF upstream modem LED displayAttempt Time D08 Code ModulesObject Ver Status LED display for code modules Download statusFieldDescription Status DescriptionD09 Memory Configuration SystemRAM FlashDCT3080 Installation Manual D10 Keypad-LED D11 Interface StatusDocsis Tuner Xmitter 1394 I/O DeviceUSB I/O Device 10BT EthernetHdcp Enabled Hdmi PortDevice RepeaterD12 User Setting Status Output HDMI/YPbPrCaption Pen Size Service Selection ƒ User The configured closed caption user settings are used DCT3080 Installation Manual D13 DVR/Hard Drive Status Internal OSD LED GPFS, PVR DCT3080 Installation Manual D14 Docsis Status Xx.xx.xx.xx.xx.xx DCT3080 Installation Manual Establish IP Connectivity Obtain Configuration File Enabled Acquire DS ChannelDocsis Access Initialize BPISystem Up IP AddressesLKC DCT3080 Installation Manual Field Description DCT3080 Installation Manual D16 Interactive Status Interactive status LED displayIP Address UPMUpstream ID DownstreamLED OSD InitwaitdcorcField MAC Abort Cntr Socket Port StateProblem Possible SolutionsPossible Solutions DCT3080 Installation Manual AC Voltage BPI CRCCSR DramPCR PPVQAM Qpsk