Motorola DCT3080 manual Code Description When Error Occurs, Action Required

Page 41

DCT3080 Installation Manual

Code Description

When Error Occurs

Action Required

Eb 07

Eb 08

Eb 09

Object failed

After software object

validation

download complete and FP is

 

displayed

 

After a successful software

 

object download and the

 

terminal is reset

Reserved

 

Check failed

Reset within two minutes of a

 

complete software object

 

download

Contact the headend operator

No action required because the terminal repeats the software object download

None

No action required because the terminal repeats software object download process

Eb 10

Eb 11

Eb 12

Eb 13

Eb 14

Eb15

SUDB

After plugging the terminal

None

recreation

into an electrical outlet to

 

 

begin the boot cycle

 

Failed to lock

After cycling twice through the

Ensure proper cable

OOB frequency

OOB frequencies (LED then

connections

 

displays Eb 02, indicating

 

 

the software object download

 

 

was unsuccessful.)

 

No COAC

After cycling twice through the

Contact headend

message

OOB frequencies (LED then

operator

received

displays Eb 02, indicating

 

 

the software object download

 

 

was unsuccessful.)

 

No DLC

After cycling twice through the

Contact headend

message

OOB frequencies (LED then

operator

received

displays Eb 02, indicating

 

 

the software object download

 

 

was unsuccessful.)

 

Bad object type

After the LED displays dl,

Contact headend

or class

indicating failed during

operator

 

attempted download

 

No matching

After cycling twice through the

Contact headend

 

35

 

Image 41
Contents Page Special Symbols That Might Appear on the Equipment DCT3080 Installation ManualImportant Safety Instructions Repairs Canadian Compliance FCC Declaration of ConformityDCT3080 Installation Manual Table of Contents D02 D01D03 D04Troubleshooting Introduction Front and rear views Standard Audio/Video Features DCT3080 Installation Manual Features TunersDCT3080 Installation Manual Standard DVR Functionality Available Optional Features DCT3080 Installation Manual Standard Data FeaturesStandard Miscellaneous Features Acronyms DCT3080 Installation Manual Using This ManualRelated Documentation Asterisk DCT3080 Installation Manual Document ConventionsIf You Need Help DCT3080 Installation Manual Company From USA or Canada DCT3080 Installation Manual Calling for RepairsOutside USA or Canada World Wide Digital TeleplanFront panel Front PanelKey Feature Rear panel Rear panel connections DCT3080 Installation Manual Rear PanelKey Function USB 2.0 connector for devices such as keyboards During Transportation to the Subscriber Home Important Safety ConsiderationsDuring Installation Clearing the Hard Drive Before You BeginComposite Video Connection OptionsVideo DCT3080 Installation Manual Audio Connection Options DCT3080 Installation Manual Installation Overview Connecting to an A/V Receiver Audio Only Connecting a Stereo TV DCT3080 Installation Manual Connecting to a Stereo TVConnecting a Stereo TV Page Connecting a Stereo TV and Stereo VCR Page Connecting an A/V Receiver, TV, and VCR DCT3080 Installation Manual Recording Your Connections DCT3080 Installation Manual USB DCT3080 Installation Manual Data Device ConnectionsEthernet SataDescription DCT3080 Installation Manual Boot CycleDisplay For up to 60 seconds during flash erasure Boot cycle error codes Boot Cycle Error CodesCode Description When Error Occurs Action Required Action Required Code Description When Error OccursFeature Testing Procedure Operational Check for the Remote ControlOverride OFF DCT3080 Installation Manual Optimizing Video SettingsSetting Description Settings ServiceRestore All DefaultsDCT3080 Installation Manual Graphics Overlaying the Video Using the Diagnostics DiagnosticsExample of the LED for the main menu DiagnosticsD01 General Status Example General Status LED no errorField Description LED display for Purchase Status diagnostic DCT3080 Installation Manual D02 Purchase StatusD03 Out-Of-Band OOB Status LED display for the OOB diagnosticSNR OOBAGC EMMEMM PID D04 In-Band StatusNetwork PIDMode LED display for in-band diagnosticWhen carrier lock has been established, displays an estimate This diagnostic displays the unit address DCT3080 Installation Manual D05 Unit AddressLED display of a unit address InstalledTvPC UnitAddresses MACAaa 0xbb DCT3080 Installation Manual D06 Current Channel StatusCurrent channel status LED displays Current Channel status fields areType Indicates that the channel is digital DigitalCIT MpegCCI DRM RF upstream modem LED display DCT3080 Installation Manual D07 RF Modem UpstreamObject Ver Status D08 Code ModulesAttempt Time Download status LED display for code modulesStatus Description FieldDescriptionSystem D09 Memory ConfigurationRAM FlashD11 Interface Status DCT3080 Installation Manual D10 Keypad-LEDXmitter 1394 I/O Device Docsis TunerUSB I/O Device 10BT EthernetHdmi Port Hdcp EnabledDevice RepeaterD12 User Setting Status Caption Pen Size HDMI/YPbPrOutput Service Selection ƒ User The configured closed caption user settings are used DCT3080 Installation Manual D13 DVR/Hard Drive Status Internal OSD LED GPFS, PVR DCT3080 Installation Manual D14 Docsis Status Xx.xx.xx.xx.xx.xx DCT3080 Installation Manual Docsis Enabled Acquire DS ChannelEstablish IP Connectivity Obtain Configuration File Initialize BPI AccessSystem Up IP AddressesLKC DCT3080 Installation Manual Field Description Interactive status LED display DCT3080 Installation Manual D16 Interactive StatusUPM IP AddressUpstream ID DownstreamInitwaitdcorc LED OSDMAC Abort Cntr Socket Port State FieldPossible Solutions ProblemPossible Solutions DCT3080 Installation Manual AC Voltage CRC BPICSR DramPPV PCRQAM Qpsk