Philips 9800i user manual Epg

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Tips and Troubleshooting

When upgrading software, the messages appear in the wrong language

1On your PC, open your Internet browser and go to http://www.homecontrol.philips.com. Follow the link to the software upgrades section.

2Download and start the RC9800i Firmware Upgrade Tool;

3Connect the RC9800i to your PC via the USB cable;

4Switch the RC9800i off and on again, and keep the Back key pressed while the device starts up;

5Choose your language;

6Follow the instructions on the PC screen and on your RC9800i.

EPG

I can’t activate the EPG

If you can’t activate your EPG, check the following:

Is your wireless network operational?

Can your device access the wireless network? See ‘Network Settings’ on page 15;

Have you entered the correct activation code? See ‘Electronic Program Guide (EPG)’ on page 46.

I have activated the EPG application on my RC9800i, but it still doesn’t work

If the activation of the EPG was successful, but the EPG application still doesn’t work, check the following:

Have you assigned your EPG lineup? See ‘Assigning Lineups to Devices’ beginning on page 50;

If there are no EPG Data displayed in the EPG application, check whether your Time, Date and Time Zone settings are correct. See ‘Date & Time Settings’ on page 17;

Have valid EPG data been downloaded? To find out how to consult the EPG download status, see ‘Downloading EPG Data’ on page 49. If the download is in progress, allow time for the EPG to finish downloading.

Are the search criteria correct? If no items have been found in the EPG data, change your search criteria/filters. See ‘Searching Programs’ on page 34.

Note If any download errors occurs, the Download Status screen will indicate the error.

Online Information

Consult http://www.homecontrol.philips.com to find the latest information on your RC9800i. You will find, amongst other material, the most up to date version of this ‘Tips and Troubleshooting’ chapter.

Support for Your Philips Connected Planet Product

Philips products have been designed and manufactured in accordance with the highest quality standards. If your Philips Connected Planet product is not working correctly, we recommend that you check your user manual to verify that your product is properly connected and configured. The website for Connected Planet support (http://www.philips.com/support) offers you all of the information you need to optimally enjoy your product – this includes help to get started, frequently asked questions and interactive troubleshooting.

User Manual

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Contents Remark Website Safety PrecautionsImportant Information Contents of the Box Contents Contents First-Time Power On Pick Up Your RC9800i and Take a Good LookOn and Off Everyday UseHome Press this hard key to return to the Homepage Touch ScreenHard Keys Cradle as Digital Music Media Adapter Network Activity IndicatorCharging the RC9800i USB Connector Learning the Basics Controlling Legacy Audio/Video DevicesWhat You Should Know About Home Networking Home Networking and Connected DevicesWireless Connectivity What You Should Know About Activity-Based ControlWatch Activities Listen ActivitiesGetting the Settings Right RC9800i SettingsCalibrating the Touch Screen End User License AgreementNext, you will be prompted to indicate what region you live Network SettingsSelecting Your Location Change Network Settings Select Obtain IP automatically to use a dynamic IP addressDate & Time Settings Select Get time from Internet Choose NTP settingsNTP settings appear Select RC9800i Default Time Server from the listSet Up Rooms and A/V Devices Set Up RoomsSet date and time yourself Set the date and timeAfter adding all your rooms, choose Next Set Up DevicesChoose OK CD CDR player Home Theater Tuner Cable Box Media Adapter DVD Player Media Center PCPVR DVR, Tivo Tuner Radio Replay TV, …Learn & Match Autoscan Select & Try Power on, channel switching and input selection Power on questionsChannel switching questions Input selection questionsSet Up Activities Homepage Your RC9800i is now fully set up and you can start using itGetting the Most Out of It System Management Area Smart NavigationHome Hard Key Back Hard KeyChoose Watch Choose SearchActivities Watching Cable TVAn example page of a combined control screen Watching PC content Listening to PC contentGood To Know Combined Control Screens Watching Satellite TV Watching Broadcast TVWatching DVD Watching PVRGood To Know Electronic Program Guide Watching a Program Using EPGWatching Video Tape Switching Channels Navigating the EPG ScreenConsulting Program Information Watching a Program from EPGWatching Digital Pictures From Your PC on Your TV Searching ProgramsSearch Choose GoWatching Digital Pictures From Your PC on the RC9800i Playing Games Listening to a CDGood To Know Changing the Room Choose Select a Different RoomListening to a DVD Listening to Broadcast RadioListening to Cable Radio Listening to Satellite RadioListening to Audio Files From Your PC via Audio System Listening to MP3 Files From Your PC via the RC9800iPlay Song will start playingSynchronization Wizard DVD Player Amplifier Individual Device ControlChoose Individual Device Control Device Off, Activity Off and Room Off Device OffActivity Off Room OffAdjusting the Settings Accessing the SettingsRC9800i Setup Power SettingsSet Up Rooms & A/V Devices Screen SettingsAudio Settings Date & TimeAdd/Edit Rooms Add/Edit A/V DevicesAdding a Device Deleting a DeviceChanging the remote control codes of a device Moving a DeviceChoose Name/Room Choose IR CodesetService-related Settings on the PC Changing other device settingsSubscribing to the EPG Service Electronic Program Guide EPGSettings on the RC9800i Personalizing the EPGActivating the EPG on the RC9800i To activate the EPG on your RC9800i, proceed as followsChoose Services Setup ‘Services Setup’ screen will appear‘Electronic Program Guide Service Setup’ screen will appear Choose Program GuideDownloading EPG Data Using the EPG List of TV signal sourcesWhen you have finished, choose Next Assigning Lineups to DevicesAdvanced Philips Media Manager Use Installing the SoftwareInstalling Philips Media Manager Choose Settings ‘Settings’ screen will appear Choose Software Updates‘Software Updates’ screen will appear Upgrading the FirmwareList of Symbols Tips and Troubleshooting RC9800i deviceTips and Troubleshooting EPG Technical Specifications General SpecificationsBattery Disposal Environmental InformationCommunications Regulation Information FCC Declaration of ConformityEurope EU Declaration of Conformity Declaration of Conformity DoC MarkingGlossary Index GlossaryIndex