Philips DVDR3360H user manual Troubleshooting, Problem General Solution

Troubleshooting

WARNING!

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem (General)		Solution
No power.	– Press the STANDBY-ON button on the front of the recorder to
	turn on the system.
	– Make sure the AC outlet has power.
The message “IS TV ON?”	– This recorder will not operate until you complete the first
appears on the display panel.	installation. Read chapter “Step 3: Installation and Set-up” for
	details.
The buttons on the recorder	– There is a technical problem. Disconnect the recorder from the
do not work.	power outlet for 30 seconds, then connect again. If the recorder
	still will not operate, then reset it to the default factory settings :
	1) Disconnect the recorder from the power outlet.
	2) Press and hold down STANDBY-ON button on the front of
	the recorder while reconnecting to the power outlet.
	3) Release STANDBY-ON button when “STARTING” appears
	on the display.
	4) Wait until the recorder’s demo start scrolling on the display,
	press STANDBY-ON again to turn on the recorder.
	All the information stored in the memory (programmes,
	time) will be cleared. The first basic installation menu will be
	displayed on the TV.
Remote control does not	– Aim the remote control directly at the sensor on the front of
work.	this recorder (not towards TV). If the recorder receives a signal
	from the remote control, the icon D will appear on the display.
	– Remove any obstacles between this recorder and the remote
	control.
	– Batteries are weak, replace the batteries.
	– The remote control’s manufacturer code returned to the default
	setting when you replaced the batteries. Reset the code (page
	15).
	– Press SELECT DEVICE to select the correct mode.
No picture.	– Turn on your TV and set to the correct Video In channel for the
	recorder. You may go to Channel 1 on your TV, then press the
	channel down button on your TV’s remote control until you see
	the TV programme.
	– Check the video connection between this recorder and the TV.
	– It may be due to the recorder’s video output setting not being
	matched to the video connection. You can reset the recorder as
	below :
	1) Disconnect the recorder’s ~MAINS from the power supply.
	2) Hold down	on the recorder whilst reconnecting its
	~MAINS to the power supply.

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