Philips PFL43X7K/12, PFL43X7T/12, PFL43X7H/12 user manual General issues, Channel issues

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6 Troubleshooting

General issues

The TV does not switch on:

∙Disconnect the power cable from the power outlet. Wait for one minute then reconnect it.

∙Make sure that the power cable is securely connected.

The TV does not respond to remote control or front controls when switched on:

The TV requires some time to start up. During this time, the TV does not respond to the remote control or front controls. This is normal behaviour.

When you are turning the TV on, off or to standby, you hear a creaking sound from the TV chassis:

No action is required. The creaking sound is due to the normal expansion and contraction of the TV as it cools and warms up. This does not affect performance.

When the TV is in standby, a startup splash screen is displayed, then returns to standby mode:

This is normal behaviour. When the TV is disconnected and reconnected to the power supply, the startup screen is displayed at the next startup.

To switch on the TV from standby, press on the remote control or press any key on the TV.

The standby light on the TV blinks red:

Disconnect the power cable from the power outlet. Wait until the TV cools down before you reconnect the power cable. If the blinking reoccurs, contact Philips Consumer Care.

You forgot the 4-digit code to unlock the channel blocking feature (child lock):

Enter ‘8888’.

The TV or Smart TV menu is in the wrong

 

 

language:

English

Change the menu to your preferred

language. See Set up your TV > Language

 

settings > Menu language (Page 39).

 

You want to upgrade your TV software:

 

 

Visit www.philips.com/support and

 

download the latest software package for

 

your TV. Software installation instructions

 

and release notes indicating what's been

 

updated are also available at the site. Full

 

instructions on how to upgrade your TV

 

software are also available at Set up your TV

 

> Update software.

 

Channel issues

You want to install TV channels:

See Set up your TV > Channel settings (Page 35) for instructions on installing analogue or digital channels. If you want to install satellite TV channels, see Set up your TV > Satellite settings (Page 38).

No digital channels were found during the installation:

∙Make sure that the TV supports DVB-T, DVB-C or DVB-S in your country.

∙Make sure that all cables are properly connected and that the correct network is selected.

Previously installed channels do not appear in the channel list:

Make sure that the correct channel list is selected.

You want to rearrange or reorder the channel list:

After channels have been installed, they appear in the channel list. For information about managing channel lists, including rearranging channels, see Watch TV > Manage channel lists.

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Contents PFL43x7H/12 PFL43x7K/12 PFL43x7T/12 Contents High Definition TV TV tourSmart TV Media playbackTV controls Smartphone control EasyLink controlsEnsure that your TV and smartphone are Your TV Network and the InternetSafety Important informationRisk of electric shock or fire Screen care 3D, health warningPixel characteristics Lock the TVCE compliance Compliance with EMF Trademarks and copyrightsEnergy efficiency SustainabilityEnd of use PlayReady Final ProductsHelp and support Adjust TV volume Switch TV on or offSwitch the TV on Watch TVSwitch TV channels Manage favouritesManage channel lists Use smart settings Select a sourceListen to digital radio View programme guide Following settingsChange picture format From broadcaster∙ Subtitles Enable or disable subtitles when available Watch contentWatch 3D What you needView media Switch off 3DWhat you can do Play files from computerPlay options Play files from USB∙ Stop Stop playback ∙ Repeat Repeat a video ∙ Show info Display the file information Listen to musicCan register at any time Connect the TV to the Internet Browse Smart TVAccess Smart TV Applications Apps Smart TV optionsRent online videos Download the video Remote controlVideo on to the video memory. While That the video is ready to playInteractive TV Access interactive TVPause TV Install USB hard drive∙ You can pause a programme for a maximum of 90 minutes Make sure that it is connected to itsPause a live TV broadcast Preferences Programme guide From network Start recordingDevices to the TV Select Schedule, then press OK to confirm the end timeSelect a date from the pop-up window, then press OK Watch recordingsPlay games Game settingManage recordings Add a game consoleSelect a View TextText options Text languageSearch Set locks and timersDigital text TextUse EasyLink SleeptimerChild lock Parental ratingControl devices simultaneously Listen to another device when TV is in standbySystem audio control Synchronise audioSelect speaker output Press Select Setup TV settings EasyLink TV speakersSynchronise audio DeviceView Scenea More picture settings Settings assistant∙ Reset Reset to default factory settings Picture and soundMore sound settings Channel settingsReset picture and sound Automatic installInstall analogue channels Install digital channelsFine-tune analogue channels Check the country setting Update channel listCopy channels Skip the search for channelsInstall satellite channels Satellite settingsAdd and remove satellites Language settingsMenu language Audio languageHearing impaired access Universal access settingsVisually impaired access Subtitles on digital channelsPlacement Other settingsTV demo LocationRestore default settings Update softwareUpdate with USB Update from digital broadcastAbout cables Cable qualityPb Pr Connect devices Blu-ray or DVD disc playerConnect the disc player to the TV with an Hdmi cable TV receiver Video recorder Connect the game console to the TV with an Hdmi cable Game consoleHome theatre Digital camcorder Digital cameraConnect the digital camera to the TV with a USB cable Connect the digital camcorder to the TV with an Hdmi cableUSB hard drive Connect more devicesComputer Connect the USB hard drive to the TV with a USB cableKeyboard and mouse Watch a connected device Add new deviceConnect the keyboard and mouse to the TV with a USB cable Network and the Internet Rename deviceRemove device Wi-Fi ready Wired connection This section is only for Wi-Fi ready TVs ConnectIf your router has WPA WiFi Protected TV network nameScan for routers Watch CAM services Common interfacePush the CAM in as far as it will go Channel issues General issuesPicture issues Sound issuesThere is a picture but sound quality is poor Network issues Connection issuesContact Philips Wireless network is distorted or not foundPower and reception Display resolutionsDisplay and sound Supported multimedia connections MultimediaConnectivity Help version Supported TV mountsFor 42 and 47 inch models 15-18 mm UMv 313913705423CAM, see Conditional Access Module 56 channel list Age ratingAudio sync Page Sound settings, reset 35 standby YouTube YPbPr, component video VGA Visually impaired 40 volumeDocument order number
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