Philips PFL43X7H/12, PFL43X7K/12, PFL43X7T/12 user manual Connection issues, Network issues

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There is a picture but the sound quality is poor:

Make sure that the sound settings are correctly set.

There is a picture but sound comes from one speaker only:

Make sure that sound balance is set to the centre.

Connection issues

There are problems with HDMI devices:

∙Note that HDCP (High-bandwidth Digital Content Protection) support can delay the time taken for a TV to display content from an HDMI device.

∙If the TV does not recognise the HDMI device and no picture is displayed, switch the source from one device to another and back again.

∙If there are intermittent sound disruptions, make sure that output settings from the HDMI device are correct.

∙If you use an HDMI-to-DVI adapter or HDMI-to-DVI cable, make sure that an additional audio cable is connected to AUDIO IN - Y/Pb/Pr or AUDIO IN - DVI/VGA (mini-jack only).

You cannot use EasyLink features:

Make sure that your HDMI devices are HDMI-CEC compatible. EasyLink features only work with devices that are HDMI-CEC compatible.

If an HDMI-CEC compliant audio device is connected to the TV and the TV does not display any mute or volume icon when the volume is muted, increased or decreased:

When a HDMI-CEC audio device is connected this behaviour is normal.

USB device content is not displayed:

∙Make sure that the USB storage device is set to Mass Storage Class compliant, as described in the storage device's documentation.

∙Make sure that the USB storage device is compatible with the TV.

∙Make sure that the audio and picture file formats are supported by the TV.

storage device do not play or display

English

Audio and picture files on your USB

 

smoothly:

 

The transfer performance of the USB storage device may limit the data transfer rate to the TV which causes poor playback.

Network issues

You want to establish a wireless connection between your TV and home network:

Refer to Connect your TV > Network and the Internet > Wi-Fi ready (Page 54) for

instructions on how to connect your TV wirelessly to your home network.

Smart TV does not work:

Check that the router is properly connected to the TV and that your router has open access to the Internet. If your router has a firewall or security settings, make sure that it allows Smart TV data to pass through - check your router documentation for details.

Open Internet access via Smart TV is slow:

∙Try to improve the signal quality between the router and TV if you are accessing the Internet with a wireless connection. See the router's documentation for details.

∙Always use a fast broadband connection wherever possible.

∙Update your TV with the latest software to ensure that browsing speed is optimal.

Your Network is slow:

If you are accessing your PC with a wireless connection, see the router's documentation to improve the signal quality between the router and TV.

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Contents PFL43x7H/12 PFL43x7K/12 PFL43x7T/12 Contents Media playback TV tourHigh Definition TV Smart TVTV controls Your TV Network and the Internet EasyLink controlsSmartphone control Ensure that your TV and smartphone areRisk of electric shock or fire SafetyImportant information Screen care 3D, health warningCE compliance Pixel characteristicsLock the TV Compliance with EMF Trademarks and copyrightsPlayReady Final Products SustainabilityEnergy efficiency End of useHelp and support Watch TV Switch TV on or offAdjust TV volume Switch the TV onManage channel lists Switch TV channelsManage favourites Listen to digital radio Use smart settingsSelect a source From broadcaster Following settingsView programme guide Change picture formatWhat you need Watch content∙ Subtitles Enable or disable subtitles when available Watch 3DPlay files from computer Switch off 3DView media What you can do∙ Show info Display the file information Listen to music Play files from USBPlay options ∙ Stop Stop playback ∙ Repeat Repeat a videoCan register at any time Connect the TV to the Internet Browse Smart TVRent online videos Access Smart TV Applications AppsSmart TV options That the video is ready to play Remote controlDownload the video Video on to the video memory. WhileInteractive TV Access interactive TVMake sure that it is connected to its Install USB hard drivePause TV ∙ You can pause a programme for a maximum of 90 minutesPause a live TV broadcast Select Schedule, then press OK to confirm the end time Start recordingPreferences Programme guide From network Devices to the TVSelect a date from the pop-up window, then press OK Watch recordingsAdd a game console Game settingPlay games Manage recordingsText language View TextSelect a Text optionsText Set locks and timersSearch Digital textParental rating SleeptimerUse EasyLink Child lockSynchronise audio Listen to another device when TV is in standbyControl devices simultaneously System audio controlDevice Press Select Setup TV settings EasyLink TV speakersSelect speaker output Synchronise audioView Scenea Picture and sound Settings assistantMore picture settings ∙ Reset Reset to default factory settingsAutomatic install Channel settingsMore sound settings Reset picture and soundFine-tune analogue channels Install analogue channelsInstall digital channels Skip the search for channels Update channel listCheck the country setting Copy channelsInstall satellite channels Satellite settingsAudio language Language settingsAdd and remove satellites Menu languageSubtitles on digital channels Universal access settingsHearing impaired access Visually impaired accessLocation Other settingsPlacement TV demoUpdate from digital broadcast Update softwareRestore default settings Update with USBPb Pr About cablesCable quality Connect the disc player to the TV with an Hdmi cable Connect devicesBlu-ray or DVD disc player TV receiver Video recorder Connect the game console to the TV with an Hdmi cable Game consoleHome theatre Connect the digital camcorder to the TV with an Hdmi cable Digital cameraDigital camcorder Connect the digital camera to the TV with a USB cableConnect the USB hard drive to the TV with a USB cable Connect more devicesUSB hard drive ComputerKeyboard and mouse Connect the keyboard and mouse to the TV with a USB cable Watch a connected deviceAdd new device Remove device Network and the InternetRename device Connect Wired connectionWi-Fi ready This section is only for Wi-Fi ready TVsScan for routers If your router has WPA WiFi ProtectedTV network name Push the CAM in as far as it will go Watch CAM servicesCommon interface Channel issues General issuesThere is a picture but sound quality is poor Picture issuesSound issues Network issues Connection issuesContact Philips Wireless network is distorted or not foundDisplay and sound Power and receptionDisplay resolutions Supported multimedia connections MultimediaConnectivity UMv 313913705423 Supported TV mountsHelp version For 42 and 47 inch models 15-18 mmAudio sync CAM, see Conditional Access Module 56 channel listAge rating Page Sound settings, reset 35 standby YouTube YPbPr, component video VGA Visually impaired 40 volumeDocument order number
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