Fisher-Price R1502 owner manual Problems and Solutions Guide, Problem Possible Cause Solution

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PROBLEMS AND SOLUTIONS GUIDE

IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem, please contact Power Wheels® Consumer Relations, toll-free at 1-800-348-0751between 9AM - 7PM (EST) Monday through Friday and 11AM - 5PM (EST) Saturday. Or, contact your local Power Wheels® authorized service center. For the location nearest you, please visit us on-line at www.powerwheels.com, or call 1-800-348-0751.

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Vehicle does not run

Undercharged battery

 

Charge the battery. A new battery should have been

 

 

 

charged for at least 18 hours before using the vehicle for

 

 

 

the first time. After first-time use, recharge the battery for

 

 

 

at least 14 hours after each use. Never charge the battery

 

 

 

longer than 30 hours.

 

 

 

Check all connectors. Make sure the charger connector is

 

 

 

tightly plugged into the battery, and that the charger is

 

 

 

plugged into the wall.

 

 

 

Make sure power flow to the wall outlet is “ON”.

 

Charger is not working

 

There is no sure way to tell if your charger is working unless

 

 

 

you have a volt meter. If you suspect there is a problem with

 

 

 

your charger, contact your local Power Wheels® authorized

 

 

 

service center. They can test your charger for you.

 

Tripped thermal fuse

 

The built-in thermal fuse may "trip" and shut down operation

 

 

 

of the vehicle if the vehicle is overloaded or the driving

 

 

 

conditions too severe. Once a fuse has "tripped", remove

 

 

 

your foot from the pedal and wait 25 seconds before

 

 

 

operating the vehicle again. To avoid repeated automatic

 

 

 

shutdowns, do not overload the vehicle by exceeding the

 

 

 

65 lb maximum weight capacity or by towing anything behind

 

 

 

the vehicle. Do not drive up hills or run into fixed objects,

 

 

 

which can cause the wheels to stop spinning while power

 

 

 

is still being supplied to the motors. If a thermal fuse

 

 

 

continually trips, contact your local Power Wheels®

 

 

 

authorized service center.

 

Loose wires or loose connectors

 

Check all wires and connectors. Make sure the motor

 

 

 

harness connector is plugged into the battery and that

 

 

 

there are no loose wires around the motors.

 

Dead battery

 

If your battery is old or if you have not followed Battery

 

 

 

Care instructions, your battery may be dead. If you are

 

 

 

unsure whether or not the battery is dead, you can have

 

 

 

it tested at your local Power Wheels® authorized

 

 

 

service center.

 

Electrical switch damage

 

The electrical switches can become corroded due to

 

 

 

exposure to water or moisture, or can jam due to loose dirt,

 

 

 

sand or gravel. Contact your local Power Wheels® authorized

 

 

 

service center for diagnosis and repair.

 

Motor damage

 

Contact your local Power Wheels® authorized service center

 

 

 

for diagnosis and repair.

Vehicle was running but

Loose wires or loose connectors

 

Check all wires and connectors. Make sure the motor

suddenly stopped

 

 

harness connector is plugged into the battery, and that there

 

 

 

are no loose wires around the motors.

 

Tripped thermal fuse

 

The built-in thermal fuse may "trip" and shut down operation

 

 

 

of the vehicle if the vehicle is overloaded or the driving

 

 

 

conditions too severe. Once a fuse has "tripped", remove

 

 

 

your foot from the pedal and wait 25 seconds before

 

 

 

operating the vehicle again. To avoid repeated automatic

 

 

 

shutdowns, do not overload the vehicle by exceeding the

 

 

 

65 lb maximum weight capacity or by towing anything behind

 

 

 

the vehicle. Do not drive up hills or run into fixed objects,

 

 

 

which can cause the wheels to stop spinning while power is

 

 

 

still being supplied to the motors. If a thermal fuse continually

 

 

 

trips, contact your local Power Wheels® authorized

 

 

 

service center.

 

 

 

 

R1502a-0920

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Contents With Assembly Instructions Important Information AtableofofcontentsElectrical Hazard Handlebar PartsAtablepartsof Contents Parts Not Shown Atablepartsofpictureont NTSPlease call Battery ChargingAbatterytableofchargingcontents Rear Axle Motor Assembly Pins Rear Axle Assembly AssemblyRear Axle Lock Nut Washer Rear Wheel Driver Rib Hubcap 16 WasherAssembly Wrench Motor Assembly Hubcap Washer Rear Axle Lock NutLock Nut Assembly Wrench Hub Cap CoverMo tor Pull Vehicle Body UP HereSteering Column Upper Steering Lower SteeringLinkage #10 Lock NutsSteering Column Column Cap Steering Bushing Column#10 Lock Nut #10 x 3/4 Screw Rear Vehicle Steering Column Handlebar AssemblyFront Handlebar Cover Back Handlebar CoverGrip AssemblydecorationDecoration Battery Installation Care Battery Care and DisposalTo disconnect the motor harness and battery connector Safe Driving RulesUse vehicle on generally level ground only Shifter Vehicle OperationBumper-to-Bumper Limited Warranty Vehicle Care Limited WarrantyProblem Possible Cause Solution Problems and Solutions GuideDo not substitute parts Spin. If the other rear wheel does not begin to spin, there Before first-time use You must charge the battery Hours