PROBLEMS AND SOLUTIONS GUIDE
PROBLEM | POSSIBLE CAUSE | SOLUTION |
When the foot pedal is pressed | Operation of vehicle in low speed | It is possible that only one rear wheel may spin when both |
only one rear wheel spins |
| rear wheels are raised off the ground and the vehicle is in |
|
| low speed. This does necessarily indicate a problem. Check |
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| for proper operation of the drive system by raising the rear |
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| wheels off the ground and pressing the foot pedal. If only one |
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| rear wheel spins, carefully press your hand on the spinning |
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| wheel to slow it down. The other rear wheel should begin to |
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| spin. If the other rear wheel does not begin to spin, there |
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| may be a problem with the vehicle. Contact your local |
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| Power Wheels® authorized service center for diagnosis |
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| and repair. |
Sometimes the vehicle doesn’t | Loose wire or connector | Check all wires around the motors and all connectors to |
run, but other times it does |
| make sure they are tight. |
| Motor or electrical switch damage | Contact your local Power Wheels® authorized service |
|
| center for diagnosis and repair. |
When the foot pedal is pressed, | Loose wire or connector | Check all wires around the motors and all connectors |
the vehicle won’t run without |
| to make sure they are tight. |
a push | “Dead Spot” on motor | Contact your local Power Wheels® authorized service |
| ||
|
| center for diagnosis and repair. |
Battery’s thermal fuse constantly | Damaged battery | Contact your local Power Wheels® authorized service |
"trips", but the vehicle is not |
| center for diagnosis and repair. |
overloaded nor the driving |
|
|
conditions too severe | Child is switching between | Teach your child to stop the vehicle before |
| FORWARD and REVERSE | switching direction. |
| without stopping |
|
Loud clacking or grinding | Broken gears | Contact your local Power Wheels® authorized service |
noise from a |
| center for diagnosis and repair. |
Charger gets warm during use | It is normal for some chargers to get |
| warm during use and is not reason |
| for concern. Some chargers do not |
| get warm during use. |
No action required.
If your charger does not get warm during use, it does not mean that it is not working properly.
Battery makes a sizzling or gurgling noise when charging
It is normal for some batteries to | No action required. |
make noise and swell slightly while |
|
charging and is not reason for concern. | If your battery does not make noise or swell slightly |
| during charging, it does not mean that it is |
| not accepting the charge. |
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center.
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