Citation Stereo Receiver owner manual Troubleshooting Guide

Page 62

Troubleshooting Guide

Troubleshooting Guide

The Citation 5.0 is designed for trouble-free operation. In normal use, most users will not encounter any problems with the unit. However, as with any sophisticated electronic device, there may be occasional problems on initial installation or during the life of the unit. The items on this list are a brief guide to the minor problems that you may be able to correct yourself. If these solutions do not rectify a problem, or if the problem persists, contact your dealer or installer.

Problem

Diagnosis

Troubleshooting Hints

 

 

 

No front panel lights

• No AC power.

• Make certain that AC power cord is firmly

when the master power

• Master power button

connected to a live outlet.

button is pressed.

in off position

• Check to see if outlet is switch controlled.

 

 

• Check position of front panel Master

 

 

Power button.

 

 

 

Display lights, but no

• Intermittent connections

• Make certain connections to source

sound is heard from

• Mute is engaged

equipment and amplifiers are secure.

any channel.

• Amplifier is off

• Press the Mute button.

 

 

• Turn on amplifier and/or check trigger

 

 

connections.

 

 

 

Unit does not respond

• Weak batteries in remote

• Change all remote batteries.

to remote commands.

• Remote sensor is obscured

• Make certain front panel sensor is visible.

 

 

 

Amplifiers connected to

• Connection problems

• Make certain that jack used is a 1/8"

the trigger output cycles

 

MONO mini jack, not a stereo jack.

on and off.

 

• Check to see that jacks are firmly seated.

 

 

• Check amplifier switch settings.

 

 

 

On-screen menu

• Video adjustments

• Contact your dealer or installer.

distorts.

required

 

 

 

 

Distortion in all

• Incoming signal too

• Adjust output of external source

channels.

high

component.

 

 

 

Bass seems weak.

• Subwoofers out of phase

• Check or reverse phase of subwoofer

 

• Low subwoofer level

connections.

 

• Incorrect cabinet placement

• Change location of subwoofer speakers.

 

 

 

Audio signals distort for

• Input level too high

• Adjust input level to proper reference

analog inputs.

 

(see page 38).

 

 

 

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Contents Page Staple or clip your original bill of sale here.Û Table of Contents Citation Introduction DVDImportant Safety Information Risk of Electric Shock Do not OpenInstallation Location Unpacking Quick-Start Instructions Quick-Start Connection and Setup A VCRVCR Listen Programs listing Front Panel Controls and Indicators DVDFront Panel Controls & Indicators Rear Panel Connections ¡ ßRear Panel Connections Rear Panel Connections Remote Control Operation Remote Control OperationMain Portion of Remote Remote Control Operation Remote Control Operation System Installation Input ConnectionsVideo Inputs Output Connections Audio OutputsCitation 5.0 A/V Controller Remote Zone Outputs System Accessory Connections System Installation Speaker Selection and Placement System ConfigurationSpeaker Placement, Side View Initial Turn-On Figure OSD-1Speaker Setup Figure FPD-1Figure OSD-4 To the Speaker Distances menu Exit Menus Ð appears Figure OSD-7 Program Setup Figure OSD-8System Configuration Figure OSD-9 System Options System Configuration Figure OSD-11 Editing Watch and Listen Lists SystemOperating the Citation Turning On and OffSource Selection Figure OSD-17Setting the Volume Level CitationSetting the Balance and Level Trims Figure FPD-6Output Level Adjustment Trims Secondary Remote Controls Figure OSD-24Surround Modes Figure OSD-25Movie Modes vs. Music Modes Surround Mode Definitions Selecting Surround ModesMusic Modes Viewing the Digital Mode Status Viewing System StatusAdvanced Features Customizing Surround ModesAdvanced Features Customizing Digital Sources Remote Zone Figure OSD-31System Reset Figure OSD-32 Figure OSD-37 Troubleshooting Guide Appendix a Factory Presets Appendix aNtsc Analog Input Mode MAP Default Settings Appendix B User Worksheets Auto Video Projection Input Name Mode Level Service Information Specifications SpecificationsFigure Index Limited U.S. and Canadian Warranty Limited U.S. and Canadian Warranty502-02038-00