Concord Camera 6340z manual Problem Cause Solution, Troubleshooting

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APPENDIX

TROUBLESHOOTING

Problem

Cause

Solution

 

 

 

The camera cannot be turned on.

Battery is dead.

Fully charge the battery or use a

 

 

compact power adapter.

 

 

 

 

The battery compartment door

Make sure the battery

 

is open.

compartment door is securely

 

 

closed.

 

 

 

The camera cannot take pictures

The flash is charging.

Wait till the flash is fully charged.

or video clips when the Shutter

 

 

Memory is full.

Delete unwanted files or insert a

button is pressed.

 

new SD card.

 

 

 

 

 

 

Maximum file number is

Turn “File No. Reset” on, then

 

exceeded.

format the card or insert a new

 

 

card.

 

 

 

The flash doesn’t fire.

Flash is set to OFF.

Set the flash to any mode except

 

 

OFF.

 

 

 

Image is blurry or out of focus

The camera was moving when

Hold the camera steady when

 

the image was captured

shooting picture.

 

 

 

 

The subject was beyond the

Turn the Macro mode on if the

 

focus range.

subject is within 5 - 80 cm (0.16-

 

 

2.62 ft.)(W) or 30 – 80 cm (0.98-

 

 

2.62 ft.)(T). Don’t use Macro

 

 

mode when shooting subjects

 

 

further than 80 cm.

 

 

 

Images/video clips cannot be

The SD card is unrecognizable.

Format the SD card with the

saved on the SD card.

 

camera.

 

 

 

 

The SD card is damaged.

Use a new card.

 

 

 

Recorded images/video clips are

The camera was powered off

When the low Battery indicator

not saved in memory

before the image/video clips was

appears on the LCD monitor,

 

stored in memory.

recharge the battery immediately.

 

 

 

Cannot transfer files onto a

The camera driver is not installed

Install the camera driver before

computer after connecting the

 

you connect the camera to a

USB cable

 

computer and turn the camera

 

 

on.

 

 

 

Images/video clips does not

The cable is not connected

Connect the camera to the TV

appear on the television

securely.

properly.

 

 

 

 

The TV output setting is incorrect.

Change the TV output to NTSC

 

 

or PAL.

 

 

 

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Contents User’s Guide English Setting File Number & Printing Order Package Contents Macintosh Safety InformationSystem Requirements WindowsFCC Compliance and Advisory Top Camera ComponentsFront BackUsing the Case Attaching the Wrist StrapSide Charging the Battery Pack Installing the Battery PackTo remove the SD card Using Compact Power AdapterBattery Status Symbols Inserting AN SD CardInternal Memory About Camera Memory and StorageFormatting Internal or SD Card Memory Turning the Camera on / OFFSetting the Beep Sound Setting the Date and TimeSetting Date Printing Setting the LanguageSetting Folder Name Setting Auto Power OFFSetting TV Output Standard Setting LCD BrightnessMode Menu Item Available Setting Ref. About Menus and SettingsAbout the Information Displayed on the LCD Monitor Shooting ModePlayback Mode Turning the LCD on or OFFTurning the Digital Zoom on or OFF Using the ZoomUsing the Mode Dial A/S/M advanced mode includeTaking Pictures in Auto Mode Setting Image Quality and ResolutionReviewing AN Image Quickly After Shooting Tips on Slow Sync. feature Using the FlashResolution Purpose Tips on Red-Eye Reduction featureCancel Continuous Shooting Mode Taking Pictures in Macro ModeTaking Pictures with the SELF-TIMER Cancel Self-TimerTaking Pictures in S Shutter Priority Mode Taking Pictures in M Manual Mode Quick Switching in A/S/M Advanced ModeSetting the Exposure Setting the ISO Speed Setting the White BalanceSpecial note for Windows users Recording Movie ClipsFunction Mode Auto Advanced A/S/M Video Functions Available in Each Camera ModeViewing Files in Thumbnail Mode Reviewing the Stored FilesMagnifying Pictures Deleting All Files Deleting Files from MemoryProtecting Your Files Deleting One FileSetting Slide Show Interval and Repeating Mode Running a Slide ShowCopying Files About File Number and Folder Capacity Setting File NumberChoosing the Pictures for Printing Resetting the Print OrderDownloading files by using card reader Connecting the Camera with Your TVSetting Video Output Signal Mode Connecting the camera with your TV setDownloading files by using an USB cable Installing the Camera Driver for WIN 98 SE Users Installing Quick Time Player Click Next. Fig Click Finish. Fig Installing Roxio Photosuite 5.0 SE Optional Installing Software for Windows Users Click on Adobe Acrobat Reader Installing Adobe Acrobat Reader 5 OptionalUsing the Roxio Photosuite 5.0 SE Troubleshooting Problem Cause SolutionSpecifications Dimensions Self-TimerPlayback Mode Power SupplyGetting Help Version 1.0 516084-00 R1