RCA PRO846 Customer Assistance and Service, Returning equipment to Thomson for repair or exchange

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Customer Assistance and Service

You can reach Thomson at the

following number:

800-283-6503

(Toll free inside U.S.A.)

Our toll-free Camcorder number operates from 8 a.m. to 5 p.m., CST Monday – Friday

for U.S. customers only

Thomson provides a toll-free telephone number to help you with any problems you may encounter with your camcorder. Many can be diagnosed over the phone, and if necessary, a replacement unit can be shipped to you. Please have your camcorder model/serial number and date of purchase ready when you call. If your unit is out of warranty, we will quote the cost of an exchange unit to you.

Returning equipment to Thomson for repair or exchange

If we are unable to resolve your problem over the phone, we will gladly service your unit or exchange it for a new or refurbished camcorder. Refer to the limited warranty on the reverse side to learn about your specific rights and responsibilities.

Always consult Thomson and get a Return Authorization number before returning anything! Obtain a Return Authorization (RA) number from the telephone representative before returning your equipment to avoid delays, accounting errors, or even loss of your unit.

Important information to customers who ship defective equipment to Thomson Consumer Electronics

The Thomson representative who authorized the return of your equipment will give you an RA number over the phone. They will also provide you with instructions on where and how to return your camcorder. Write the number in large, clear characters on the outside of the box. To avoid confusion and misunderstandings, shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense.

Include a brief note describing the problem and any conversations about the problem you have had with Thomson personnel. Include your name, address

and model/serial number of your camcorder. These numbers are located on the bottom of your unit. If your camcorder is within the warranty period, please provide a copy of the bill of sale to verify purchase date. Use the original box and packing material to protect the equipment from damage in shipment.

For your protection, insure all shipments for full replacement value and use a reliable shipper. Thomson assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed by Thomson.

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Contents USER‘S Guide Model Pro846 Serial No Purchase Date Purchased From Product RegistrationAssistance Table of ContentsPlayback Recording FeaturesVideo Cassettes Optional Color EnhancementFirst-Time Operation Unpack the camcorder and accessoriesInsert a cassette Attach the adapter/chargerTurn on the camcorder Attach the lens cap cord and adjust the handstrapStart and stop recording Adjust eyepiece focus control for your visionReview camcorder’s operating controls Play back what you have recordedInst Install Remote Battery Remote ControlRemote Sensor REW Rewind Button FWD Fast Forward Play Button Stop ButtonV Audio/Video DUB Button FWD Fast Forward ButtonTo Attach the Adapter/Charger Powering Your CamcorderUsing the Adapter/Charger to Power Your Camcorder Using an Optional Plug AdapterCharging and Refreshing the Battery Using the Rechargeable Battery to Power Your CamcorderRemove the Battery Insert the BatteryBattery Safety Precautions Proper Care and Storage of Your BatteryInsert the Batteries Using Alkaline AA Batteries to Power Your CamcorderChecking Battery Power Battery Level Indicator Safety Precautions When Using Alkaline BatteriesDisplay in Viewfinder Using the DCC06 Car Cord Adapter to Power the Camcorder Using the Optional Thomson Car Cord AdaptersUsing DCC80 Car Cord Adapter/Charger to Charge a Battery Use DCC80 Car Cord Adapter/Charger to Power CamcorderRecording and Playback Speed and Times Erase Protection Safety TabVideo Cassettes Cassette Recording TimeCassette Care and Storage Inserting and Removing CassettesTally Light Recording FeaturesMicrophone Flying Erase HeadEdit Search Edit Search Tape PositioningProgram AE Auto Exposure Time-Remaining DisplayTo Date Search Date SearchTo Stop Date Search Set the Date and Time Date and Time DisplayCorrect the Date or Time DATE/TITLE To Select Display to RecordInstall the Clock Lithium Cell Viewfinder Tilt AdjustmentEyepiece Focus Control Displays in Viewfinder Displays in ViewfinderTime Remaining Battery Level IndicatorTime and Date Auto Focus Focusing Your CamcorderMacro Focus Manual FocusConditions that May Require Manual Focus Using INST. Instant Zoom Button Using Power Zoom ButtonsZooming Time Counter With Memory Stop Memory-Stop FeatureTo Use Time Counter Creating a Title TitlerRecording Titles While Copying a Tape on Another VCR Chart of Characters in Titler’s Register? ’ . / , ! Blank Space Recording Titles on a Tape in the CamcorderAudio/Video Dubbing InstallationTo Audio/Video Dub on the Camcorder Synchro Edit To Synchro Edit Recording from VCR or TV Monitor How to Record from a Monitor TV or VCR InstallationOptional Color Enhancement Light Removing and Replacing the Light Bulb Removing the Lens Hood Attaching the Shoulder StrapTo Attach the Shoulder Strap Holding The Camcorder Camcorder Recording and Traveling TipsTraveling Tips Viewfinder Playback Viewfinder Playback and Playback FeaturesTo Play Back a Tape Through the Viewfinder Stop-Action Pause Playback FeaturesVisual Searching Video Playback on TV or VCR Using AUDIO/VIDEO in JacksPlayback on TV or VCR Playback Operation and How to Copy Tapes on the VCRViewing What the Camcorder is Seeing or Recording Playback on TV without Audio/Video Inputs Viewing What the Camcorder Is Recording Playback OperationNormal TV Viewing Cleaning the Viewfinder Care and MaintenanceTo order accessories, contact your local Dealer Optional AccessoriesVLP04 Color Enhancement Light DCC80 Car Cord Adapter/Charger DCC06 Car Cord Adapter CPS85 AC Battery ChargerRechargeable Batteries Cable Transformer CRF81 RF Output Adapter AVS80 Synchro Edit CableVAA009 Audio/Video Input Cable AH25 Y-AdapterAC088 Super Lightweight Tripod Please complete other side also Accessory Order FormOrder Form for Camcorder Model Pro846 Authorized Signature United States and Canada Orders 800 338International Orders Trouble Checks Trouble Checks and AdjustmentsSee pages User Information SpecificationsReturning equipment to Thomson for repair or exchange Customer Assistance and ServiceLimited Warranty If you purchased your Camcorder outside the United States What your warranty does not coverHow State Law relates to warranty Product RegistrationDATE/TITLE IndexIndex North Meridian Street Indianapolis, Customer Service AccessoriesConsumers Canadian Consumers