Sony 560TVL user manual Troubleshooting

Troubleshooting

If you have trouble operating your camera, refer to the following table.

If the guidelines do not enable you to solve the problem, contact an authorized technician.

Problem	Solution
Nothing appears on	¥ Check that the power cord and line connection
the screen.	between the camera and monitor are fixed properly.
	¥ Check that you have properly connected VIDEO
	cable to the camera VIDEO output jack.
	¥ Check that the lens type is VIDEO lens or DC lens.
The image on the	¥ Is lens stained with dirt? Clean your lens with soft,
screen is dim.	clean cloth.
	¥ Set the monitor to proper condition.
	¥ If the camera is exposed to too strong light, change
	the camera position.
The image on the	¥ Adjust the contrast feature of the monitor.
screen is dark.	¥ If you have an intermediate device, set the 75Ω / Hi-z
	properly.
The camera is not working	¥ Check that you have properly connected the camera
properly, and the surface	to an appropriate power source.
of the camera is hot.
The DAY/NIGHT menu	¥ Check that AGC of EXPOSURE SETUP menu is
does not work.	ÔOFFÕ.
The SENS-UP function	¥ Check that AGC of EXPOSURE SETUP menu is
	ÔOFFÕ.
does not work.
	¥ Check that SHUTTER of EXPOSURE SETUP menu is
	ÔA.FLKÕ or ÔMANUALÕ.

Problem		Solution
The Motion Detection	¥ Check that MOTION DEF of SPECIAL SETUP menu
function does not		is ÔOFFÕ.
work.
Color is not correct.	¥ Check the setting of WHITE BAL SETUP menu .
The screen flickers	¥ Check that direction of camera turns toward the
continually.		Sun.
RS-485	¥ Check the polarity between RS-485 Control Port
communication fails.		and RS-485 cable.
		485 Control Board Connection Port	RS-485 Control Port
		(+) CONNECTION TERMINAL (TRX+)	485+
		( - ) CONNECTION TERMINAL (TRX-)	485-

¥Check the RS-485 Communication establishment initial value

*RS-485 Communication establishment initial value

Item	Camera ID	BAUD RATE	UART MODE	RET PKT
Initial value	1	9600	8-NONE-1	ENABLE

¥We recommend that you make ground connect between camera and controller in order to maintain safety communication control.

COLOR CCD CAMERA 42 User’s Manual COLOR CCD CAMERA 43 User’s Manual