5. Troubleshooting
When Scanning Does not Start
If scanning does not start, check the following:
Item to check | Action |
|
|
Is the power on? | Turn on the power. |
Is the SCSI ID set properly? | If there are any other SCSI devices |
| connected, the host computer may not be |
| able to recognize the scanner if it has the |
| same SCSI ID as another device. Refer to |
| P.11, “Setting the SCSI ID,” and set a |
| unique SCSI ID for the scanner. |
Are the DIP switches set properly? | The correct DIP switch settings depend on |
| whether this scanner is the last device in the |
| SCSI daisy chain. Refer to P.11, |
| “Connecting the SCSI Cable,” and set the |
| DIP switches properly. |
|
|
Are the SCSI cables connected securey? | If any cables are disconnected, connect |
| them. |
|
|
Are the indicators on or flashing? | The nature of an error can be determined |
| according to the pattern in which the four |
| indicators are on or flashing. Refer to P.28, |
| “Error Indicators and Solutions.” |
|
|
Is the scanner driver selected properly? | For details on scanner driver setup, refer to |
| the manual or help information for your |
| scanner driver. |
|
|
Are the software settings correct? | For details on software settings, refer to the |
| manual or help information for your |
| software. |
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