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Limited Warranty |
B&K Components Ltd., referred to herein as B&K, warrants your B&K equipment against all defects in material and workmanship for a period of five years from the date of purchase. This warranty applies only to the original purchaser and only to equipment in normal residential use and service. Defective equipment must be returned to B&K, prepaid, accompanied by proof of purchase and sufficient payment to cover the cost of return shipping and handling, and will be repaired or replaced at the discretion of B&K whose decision as to the method of reparation will be final.
This warranty shall not apply to any equipment which is found to have been improperly installed, incorrectly fused, misused, abused, or subjected to harmful elements, used in any way not in accordance with instruc- tions supplied with the unit, or to have been modified, repaired or altered in any way without the expressed, written consent of B&K . This warranty does not apply to the cabinet or appearance items such as the face- plate or control buttons, nor does it cover any expenses incurred in shipping the unit to and from the manu- facturer's service depot.
This warranty on B&K Components, Ltd. products is NOT VALID if the products have been purchased from an unauthorized dealer or an
Upgradability: B&K is one the first manufacturers in the audio/video industry to consistently offer software and hardware upgrades to its processing of audio signals. Through upgrades B&K delivers exceptional value to its customers. But what is "Upgradability"? Upgradability is not a guarantee; we define it as a philosophy of designing and manufacturing products so that as audio technology evolves, B&K can provide enhancements and improvements to its products that are economically viable.
THE EXPRESS FACTORY WARRANTY HEREIN CONTAINED IS IN LIEU OF ANY AND ALL OTHER WAR- RANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, UPGRAD- ABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. B&K COMPONENTS, LTD. SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR DAMAGES, INCLUDING SPECIAL, INCIDENTAL, EXEM- PLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PURCHASE, USE OR PERFORMANCE OF ANY B&K PRODUCT.
This warranty gives you specific legal rights. Your may also have other rights which vary from State to State. Some States do not allow the exclusion or limitation of incidental or consequential damages and the foregoing exclusions may not apply to you. No agent, representative, dealer or employee of B&K has the authority to increase or alter the obligations or terms of this warranty.
RETURNING EQUIPMENT
No equipment may be returned to B&K Components Ltd. without a RETURN AUTHORIZATION (RA) num- ber. Should you find it necessary to return equipment to B&K, for any reason, a RETURN AUTHORIZATION (RA) number must be issued by B&K in respect of the equipment being returned. You may request an RA number by calling B&K at the numbers below. We will need the following information to issue your RA num- ber. Please have it ready before you call.
1.Your name, address, and phone number.
2.The model and serial number of the equipment being returned.
3.A description of the problem being experienced.
4.Your sales receipt.
Your call will be referred to a Technical Service Representative who will work with you to resolve the problem. If it is determined that the unit must be returned for repair, an RA number will be issued.
B & K