Axis Communications 215 PTZ-E user manual Support, Advanced, Resetting to Factory Default Settings

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AXIS 215 PTZ/AXIS 215 PTZ-E - System Options

Support

The support overview page provides valuable information on troubleshooting and contact information, should you require technical assistance.

Support - System Overview is a quick look over the camera’s status and settings. Information that can be found here includes the camera’s Firmware version, IP address, Security, Event and Image settings and Recent log items. Many of the captions are also links to the proper Setup page to conveniently make adjustments in the camera’s settings.

Support - Logs & Reports - when contacting Axis support, please be sure to provide all relevant information:

Logs - the Log report including all log information

Reports - the Server Report and Parameter List provide valuable information for troubleshooting, be sure to include the server report when contacting Axis’ support service.

Configuration

•Log Level for Log Files - from the drop-down list, select the level of information to be added to the Log file

•Log Level for Email - from the drop-down list, select the level of information to send as email and enter the destination email address.

Advanced

Scripting is an advanced function that provides the possibility to customize and use scripts. This function is a very powerful tool.

Caution!

Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration.

Axis strongly recommends that you do not use this function unless you fully understand the consequences. Note that Axis support does not provide assistance for problems with customized scripts.

For more information, please visit the Developer pages at www.axis.com/developer

Plain Config - this function is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages.

Resetting to Factory Default Settings

To reset the AXIS 215 PTZ/AXIS 215 PTZ-E to the original default settings, go to the System Options > Maintenance web page (described in Maintenance, on page 33) or use the Reset button on the AXIS 215 PTZ/AXIS 215 PTZ-Eas described below:

Using the Reset Button

Follow the instructions below to reset the AXIS 215 PTZ/AXIS 215 PTZ-E to factory default settings using the Reset Button.

1.Switch off the AXIS 215 PTZ/AXIS 215 PTZ-E by disconnecting the power supply.

2.Press and hold the Reset button while you reconnect the power connector.

3.Keep the Reset button pressed for approximately 15 seconds.

4.Release the Reset button.

Note: Resetting to the factory default settings using the Reset Button will cause all parameters (including the IP address) to be reset. Refer to Maintenance, on page 33 for other methods that do not reset the IP address.

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Contents Axis 215 PTZ/ Axis 215 PTZ-E About This Document Legal ConsiderationsAxis 215 PTZ/AXIS 215 PTZ-E Table of Contents Setting the Password Accessing the cameraAccessing from a browser Accessing the camera from the InternetArea Zoom Live ViewPan/Tilt/Zoom controls Control panel Viewer controlsJava applet Server push not available for Microsoft Internet ExplorerQuickTime Still ImageVideo Stream Types Video and Audio StreamsMotion Jpeg MPEG-4 protocols and communication methods How to stream MPEG-4Axis Media Control Other MPEG-4 clients Other methods of accessing the video streamAccessing the Audio Streams Axis 215 PTZ only Audio transmission methods Axis 215 PTZ onlySetup Accessing the setup tools from a browserOverlay Settings Video & Image settingsVideo Stream Advanced settings Overlay Image SettingsOverlay image requirements Bit Rate Control MPEG-4 SettingsProfile@Level Properties Audio Channels Audio Settings Axis 215 PTZ onlyEnable Audio Audio InputIf Microphone is selected set the Input sensitivity to Audio OutputAdvanced Audio Settings Axis 215 PTZ only Custom Settings Upload Own Web Files Live View Config Live View LayoutModify the Axis Look Own Home Show Setup linkDefault Viewer User Defined LinksHtml Examples Viewer settingsExternal Video Osdi Zones PTZ Configuration Preset PositionsSequence Mode Advanced LimitsAdvanced Calibration Advanced Ctrl PanelControl Queue Event Configuration Event ServersTriggered Event How to set up a triggered eventEvent Types Click Add triggered on the Event typesPre-trigger and Post-trigger buffers How to set up a scheduled eventMotion Detection Scheduled EventParameter How to configure Motion DetectionPort Status Axis 215 PTZ only History SensitivitySystem Options Security802.1X Network Admission Control Date & Time Basic TCP/IP SettingsServices NetworkAdvanced TCP/IP Settings Link-Local IPv4 Address Network Smtp email Network QoS Quality of Service Network Socks Network TrafficNetwork RTP/MPEG-4 Network SnmpNetwork UPnP Network BonjourMaintenance Upgrade Server See Updating the Firmware, onSupport Resetting to Factory Default SettingsConfiguration AdvancedSpecifications Unit ConnectorsTerminal connector for Axis 215 PTZ only Axis 215 PTZ Network CameraPower connection Connection diagramColor Indication Checking the Firmware TroubleshootingUpdating the Firmware Customer Services Disconnect power from the Axis 215 PTZ/AXIS 215 PTZ-E Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Problems with the MPEG-4 formatMechanical problems Video Image ProblemsSnapshot images Technical Specifications LensAudio Axis 215 PTZ only Installation, managementProcessors and memory Software not incl Accessories General performance considerations File sizesOptimizing your system Frame rates MPEG-4 Frame rates Motion JpegBandwidth Axis 215 PTZ/AXIS 215 PTZ-E Technical Specifications Glossary of Terms Etrax Ethernet Token Ring Axis Axis own microprocessorSee also IP Internet Protocol VOP See VOP SSL/TSL Secure Socket Layer/Transport Layer Security URL Uniform Resource Locator An address on the networkAxis 215 PTZ/ Axis 215 PTZ-E Glossary of Terms Index Axis Vapix APIAxis 215 PTZ/AXIS 215 PTZ-E Index
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