Canon IP2000 quick start Getting Help from Canon

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Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the printer):

Model Number (located on the front of the printer):

Setup Software and User’s Guide version number (USCD X.X) located on the CD-ROM:

Purchase Date:

Canon U.S.A. Customer Technical Support Sequence*

1.Internet — www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and “where to buy” instructions are found here.

2.Email Tech Support — www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.

3.Toll-Free Live Tech Support — (1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday- Saturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

4.Extended Service and Support — www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.

For more information and updated program specifics, please refer to our Web site at www.canontechsupport.com.

* Support program specifics are subject to change without notice.

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Contents Quick Start Guide Photo PrinterGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Basic Printing Press the Power buttonTurning on the Printer „ Print Media to Avoid „ Using the Auto Sheet Feeder and the Front Sheet FeederLoading Paper „ Loading Paper in the Auto Sheet Feeder Flatten the four corners of the paper before loading itBasic Printing Prepare to load paper „ Loading the Plain Paper Basic Printing Load the paper„ Loading the Envelopes „ Loading the 4 x 6 size papers Select 4 x 6 in in Page Size„ Loading Paper in the Front Sheet Feeder Pull out the Paper Output Tray To Print with Duplex PrintingDocuments Using Speciality Media„ Photo Quality Media „ Canon Speciality Media FeederDriver Media Type Printing with WindowsCreate a document or open a file to print Click Preferences or Properties Specify the required settingsBasic Printing Open Printer Properties dialog box Click Media Type to select the media loaded in the printerPrint the document Printing with Macintosh Create a document or open a file to print Select Paper SizeBasic Printing Specify the required settings See Adjusting Print Quality on Canceling Printing Press the RESUME/CANCEL button while printingPrinting Photographs Directly from a Digital Camera Advanced PrintingAdvanced Printing Advanced Printing Connect the digital camera to the printer Make sure the camera is turned off„ Default Camera Settings „ About Image optimize Advanced Printing Accessing Printer Driver Your application, select the command to print a documentTo manually adjust Print Quality settings Adjusting Print Quality for PhotographsPrinter Driver Settings Open the Printer Properties dialog boxSee Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images captured with a digital camera Click Add to Profiles Click the Profiles tab Enter new settings in ProfilesClick OK Click OK on the Profiles tab Advanced Printing Open the Print dialog box Using the Bundle Software „ Easy-PhotoPrint Windows/MacintoshPrinting Borderless Photographs Start Easy-PhotoPrintSelect photographs Selection tab Advanced Printing Select the paperSelect the layout Print tab Select Borderless fullWhen Printing Becomes Faint or Colors are Incorrect Printing MaintenancePrint the Nozzle Check Pattern Printing the Nozzle Check Pattern„ Printing the Nozzle Check Pattern Click Print Check Pattern See Examining the Nozzle Check Pattern onPrinting Maintenance Print the Nozzle Check Pattern Click Nozzle Check Click Print Check Pattern„ Examining the Nozzle Check Pattern Printing Maintenance Print Head Cleaning Start Print Head CleaningSee Examining the Nozzle Check Pattern on Printing Maintenance Start Print Head Cleaning Print Head Deep Cleaning Start Print Head Deep CleaningPrinting Maintenance Printing Maintenance Start Print Head Deep Cleaning Aligning the Print Head Print the patternAlign the Print Head Setting to print Printing Maintenance Align the Print Head „ Replacing an Ink Tank Prepare a replacement ink tankReplacing an Ink Tank Remove the empty ink tankInsert the ink tank Close the Front CoverSelect the replaced ink tank, and click OK „ Resetting the Ink CounterCheck the message, and click Yes Resetting the Ink Counter in Printer Properties dialog box Printing Maintenance Reset the Ink Counter „ How Low Ink Warning Setting Works Low Ink Warning DisplayHow to Display Low Ink Warning Correctly Troubleshooting TroubleshootingCannot Install the Printer Driver Problem Possible Cause Try ThisPrint Quality is Poor or Contains Errors See Insert the ink tank. onSee Media Types Suitable for Borderless Printing on Troubleshooting Printer Hardware Documents in the Printer menuPaper Does Not Feed Properly Problem Possible Cause Handling Error Messages Number Flashes Possible Cause Try ThisAn Error Message Appears on the Screen Printer ListSee Resetting the Ink Counter on Cannot Print Properly from the Digital Camera Possible Cause Try ThisTroubleshooting Installing the Printer Driver when using Mac OS AppendixAppendix Click the iP2000 icon in the Chooser User’s Guide Table of Contents Specifications Appendix BJ Printer Driver Systems Requirements Safety Precautions PrinterClose to a heating source Regulatory Information Color Printer Model K10239Canon U.S.A., INC. Limited Warranty --- USA Only USA Index IndexWhen Printing Becomes Faint or Colors are Incorrect Index Ordering Information Canon Canada, Inc Canon U.S.A., IncCanon Inc Canon Latin America, Inc

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