Canon IP2000 quick start Paper Does Not Feed Properly

Page 70

Troubleshooting

Paper Does Not Feed Properly

Problem

Possible Cause

Try This

Paper Does Not Feed Properly

Inappropriate paper •	Check to see if the paper you are printing on is too thick or curled.
type used	See "Print Media to Avoid" on page 3.

•Check if the paper exceeds the load limit mark ( ). If it exceeds, load less paper.

See "Load the paper." on page 6.

	Paper Feed Roller is	Follow the steps described below to clean the Paper Feed Roller.
	dirty	1.	Ensure that the printer is turned on. Remove all sheets of paper out of the sheet
			feeder that cannot feed paper properly.
		2.	Press the Paper Feed Switch on the printer to choose the sheet feeder
			mentioned in 1. above.
		3.	Hold down the RESUME/CANCEL button; when the POWER lamp flashes three
			times, release the button.
			The Paper Feed Roller will rotate as it cleans.
		4.	Repeat this operation two times.
		5.	Reload three or more sheets of A4/Letter-sized plain paper in the sheet feeder
			from which you removed paper as mentioned in 1.
		6.	Hold down the RESUME/CANCEL button; when the POWER lamp flashes three
			times, release the button.
			The paper that is loaded in the printer will feed through the printer and be
			ejected.
		7.	Repeat this operation three times.
			If paper still feeds improperly after you cleaned the Paper Feed Roller, repeat
			the above procedure.

	Paper Jams in the	Remove the paper according to the following procedure.
	Auto Sheet Feeder,	1.	Slowly pull the paper out, either from the sheet feeder or from the Paper Output
	Front Sheet Feeder	1.
	Front Sheet Feeder		Slot, whichever is easier.
	or Paper Output Slot		Slot, whichever is easier.
	or Paper Output Slot
		When paper is loaded in the Auto Sheet		When paper is loaded in the Front Sheet
		Feeder		Feeder

•If the paper tears and a piece remains inside the printer, open the Front Cover and remove it.

Caution Be careful not to touch the components inside the printer.

After removing all paper, close the Front Cover.

• If you cannot pull the paper out, turn the printer off and turn it back on.

The paper will be ejected automatically.

2. Reload the paper into the printer and press the RESUME/CANCEL button.

If you cannot remove the paper or if the paper tears inside the printer, or if the Paper jam error (See "Handling Error Messages" on page 68) continues after removing the paper, contact the Customer Care Center.

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Contents Quick Start Guide Photo PrinterGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Turning on the Printer Press the Power buttonBasic Printing Loading Paper „ Using the Auto Sheet Feeder and the Front Sheet Feeder„ Print Media to Avoid „ Loading Paper in the Auto Sheet Feeder Flatten the four corners of the paper before loading itBasic Printing Prepare to load paper „ Loading the Plain Paper Basic Printing Load the paper„ Loading the Envelopes „ Loading the 4 x 6 size papers Select 4 x 6 in in Page Size„ Loading Paper in the Front Sheet Feeder Pull out the Paper Output Tray To Print with Duplex Printing„ Photo Quality Media Using Speciality MediaDocuments „ Canon Speciality Media FeederCreate a document or open a file to print Printing with WindowsDriver Media Type Click Preferences or Properties Specify the required settingsBasic Printing Open Printer Properties dialog box Click Media Type to select the media loaded in the printerPrint the document Printing with Macintosh Create a document or open a file to print Select Paper SizeBasic Printing Specify the required settings See Adjusting Print Quality on Canceling Printing Press the RESUME/CANCEL button while printingPrinting Photographs Directly from a Digital Camera Advanced PrintingAdvanced Printing Advanced Printing Connect the digital camera to the printer Make sure the camera is turned off„ Default Camera Settings „ About Image optimize Advanced Printing Accessing Printer Driver Your application, select the command to print a documentTo manually adjust Print Quality settings Adjusting Print Quality for PhotographsPrinter Driver Settings Open the Printer Properties dialog boxSee Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images captured with a digital camera Click OK Click OK on the Profiles tab Click the Profiles tab Enter new settings in ProfilesClick Add to Profiles Advanced Printing Open the Print dialog box Using the Bundle Software „ Easy-PhotoPrint Windows/MacintoshPrinting Borderless Photographs Start Easy-PhotoPrintSelect photographs Selection tab Advanced Printing Select the paperSelect the layout Print tab Select Borderless fullWhen Printing Becomes Faint or Colors are Incorrect Printing Maintenance„ Printing the Nozzle Check Pattern Printing the Nozzle Check PatternPrint the Nozzle Check Pattern Click Print Check Pattern See Examining the Nozzle Check Pattern onPrinting Maintenance Print the Nozzle Check Pattern Click Nozzle Check Click Print Check Pattern„ Examining the Nozzle Check Pattern Printing Maintenance Print Head Cleaning Start Print Head CleaningSee Examining the Nozzle Check Pattern on Printing Maintenance Start Print Head Cleaning Print Head Deep Cleaning Start Print Head Deep CleaningPrinting Maintenance Printing Maintenance Start Print Head Deep Cleaning Aligning the Print Head Print the patternAlign the Print Head Setting to print Printing Maintenance Align the Print Head „ Replacing an Ink Tank Prepare a replacement ink tankReplacing an Ink Tank Remove the empty ink tankInsert the ink tank Close the Front CoverCheck the message, and click Yes „ Resetting the Ink CounterSelect the replaced ink tank, and click OK Resetting the Ink Counter in Printer Properties dialog box Printing Maintenance Reset the Ink Counter „ How Low Ink Warning Setting Works Low Ink Warning DisplayHow to Display Low Ink Warning Correctly Troubleshooting TroubleshootingCannot Install the Printer Driver Problem Possible Cause Try ThisPrint Quality is Poor or Contains Errors See Insert the ink tank. onSee Media Types Suitable for Borderless Printing on Troubleshooting Printer Hardware Documents in the Printer menuPaper Does Not Feed Properly Problem Possible Cause Handling Error Messages Number Flashes Possible Cause Try ThisAn Error Message Appears on the Screen Printer ListSee Resetting the Ink Counter on Cannot Print Properly from the Digital Camera Possible Cause Try ThisTroubleshooting Installing the Printer Driver when using Mac OS AppendixAppendix Click the iP2000 icon in the Chooser User’s Guide Table of Contents Specifications Appendix BJ Printer Driver Systems Requirements Safety Precautions PrinterClose to a heating source Regulatory Information Color Printer Model K10239Canon U.S.A., INC. Limited Warranty --- USA Only USA Index IndexWhen Printing Becomes Faint or Colors are Incorrect Index Ordering Information Canon Canada, Inc Canon U.S.A., IncCanon Inc Canon Latin America, Inc

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