Canon IP2000 quick start Cannot Install the Printer Driver, Problem Possible Cause Try This

Page 66

Troubleshooting

Cannot Install the Printer Driver

Problem

Possible Cause

Try This

Cannot Install the Printer Driver

Installation

Follow the Easy Setup Instructions for proper printer driver installation.

procedure not

If the installer was forced to terminate due to an error, remove the CD-ROM from

followed correctly

the CD-ROM drive and restart your computer. Reinstall the printer driver. If this

 

 

problem persists, contact the Customer Care Center.

 

 

 

 

Other applications

Other applications opened on your computer can interfere with the installation

running in the

routine. Close all open software applications before reinstalling the printer driver.

background

Refer to the Easy Setup Instructions for installing the printer driver.

 

 

 

 

 

Installation does

 

 

 

 

 

 

 

 

not start

If printer driver installation did not start automatically when you inserted the CD-

automatically when

ROM into the CD-ROM drive:

the CD-ROM is

1. Click Start and select My Computer.

inserted into the

2. Double-click the CD-ROMicon.

drive

 

 

 

 

 

For non-Windows XP, open the My Computer window, and then double-click the CD-

 

ROM icon.

 

 

 

 

 

 

 

 

 

 

Double-click the CD-ROMicon on your desktop to start installation.

Installation CD-ROM

Ensure that there are no problems with the Setup Software & User’s Guide CD-

not working

ROM.

properly

 

 

 

 

 

 

 

 

 

Use Windows Explorer to ensure that the CD-ROM can be read.

 

 

 

 

 

 

 

 

 

 

Ensure that the CD-ROMicon is displayed on the desktop.

 

If there is any problem with the CD-ROM, contact the Customer Care Center.

 

 

 

 

 

Unable to proceed

 

 

 

 

beyond the Printer

 

 

 

 

 

 

 

 

Connection Screen

 

 

 

If you cannot proceed beyond the Printer

 

 

 

 

Connection screen;

 

 

 

 

1. Click Cancel.

 

 

 

 

2. When the Installation Failure screen is

 

 

 

 

displayed, click Start Over.

 

 

 

 

3. Easy Intall screen is displayed, click

 

 

 

 

Back.

 

 

 

 

4. Click Exit, then remove the CD-ROM.

 

 

 

 

5. Turn the printer off.

 

 

 

 

6. Restart the computer.

 

 

 

 

7. Carefully follow the procedures

 

 

 

 

described in the Easy Setup Instructions

 

 

 

 

and reinstall the printer driver.

 

 

 

 

 

62

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Contents Quick Start Guide Photo PrinterGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Press the Power button Turning on the PrinterBasic Printing „ Using the Auto Sheet Feeder and the Front Sheet Feeder Loading Paper„ Print Media to Avoid „ Loading Paper in the Auto Sheet Feeder Flatten the four corners of the paper before loading itBasic Printing Prepare to load paper „ Loading the Plain Paper Basic Printing Load the paper„ Loading the Envelopes „ Loading the 4 x 6 size papers Select 4 x 6 in in Page Size„ Loading Paper in the Front Sheet Feeder Pull out the Paper Output Tray To Print with Duplex PrintingUsing Speciality Media „ Photo Quality MediaDocuments „ Canon Speciality Media FeederPrinting with Windows Create a document or open a file to printDriver Media Type Click Preferences or Properties Specify the required settingsBasic Printing Open Printer Properties dialog box Click Media Type to select the media loaded in the printerPrint the document Printing with Macintosh Create a document or open a file to print Select Paper SizeBasic Printing Specify the required settings See Adjusting Print Quality on Canceling Printing Press the RESUME/CANCEL button while printingPrinting Photographs Directly from a Digital Camera Advanced PrintingAdvanced Printing Advanced Printing Connect the digital camera to the printer Make sure the camera is turned off„ Default Camera Settings „ About Image optimize Advanced Printing Accessing Printer Driver Your application, select the command to print a documentTo manually adjust Print Quality settings Adjusting Print Quality for PhotographsPrinter Driver Settings Open the Printer Properties dialog boxSee Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images captured with a digital camera Click the Profiles tab Enter new settings in Profiles Click OK Click OK on the Profiles tabClick Add to Profiles Advanced Printing Open the Print dialog box Using the Bundle Software „ Easy-PhotoPrint Windows/MacintoshPrinting Borderless Photographs Start Easy-PhotoPrintSelect photographs Selection tab Advanced Printing Select the paperSelect the layout Print tab Select Borderless fullWhen Printing Becomes Faint or Colors are Incorrect Printing MaintenancePrinting the Nozzle Check Pattern „ Printing the Nozzle Check PatternPrint the Nozzle Check Pattern Click Print Check Pattern See Examining the Nozzle Check Pattern onPrinting Maintenance Print the Nozzle Check Pattern Click Nozzle Check Click Print Check Pattern„ Examining the Nozzle Check Pattern Printing Maintenance Print Head Cleaning Start Print Head CleaningSee Examining the Nozzle Check Pattern on Printing Maintenance Start Print Head Cleaning Print Head Deep Cleaning Start Print Head Deep CleaningPrinting Maintenance Printing Maintenance Start Print Head Deep Cleaning Aligning the Print Head Print the patternAlign the Print Head Setting to print Printing Maintenance Align the Print Head „ Replacing an Ink Tank Prepare a replacement ink tankReplacing an Ink Tank Remove the empty ink tankInsert the ink tank Close the Front Cover„ Resetting the Ink Counter Check the message, and click YesSelect the replaced ink tank, and click OK Resetting the Ink Counter in Printer Properties dialog box Printing Maintenance Reset the Ink Counter „ How Low Ink Warning Setting Works Low Ink Warning DisplayHow to Display Low Ink Warning Correctly Troubleshooting TroubleshootingCannot Install the Printer Driver Problem Possible Cause Try ThisPrint Quality is Poor or Contains Errors See Insert the ink tank. onSee Media Types Suitable for Borderless Printing on Troubleshooting Printer Hardware Documents in the Printer menuPaper Does Not Feed Properly Problem Possible Cause Handling Error Messages Number Flashes Possible Cause Try ThisAn Error Message Appears on the Screen Printer ListSee Resetting the Ink Counter on Cannot Print Properly from the Digital Camera Possible Cause Try ThisTroubleshooting Installing the Printer Driver when using Mac OS AppendixAppendix Click the iP2000 icon in the Chooser User’s Guide Table of Contents Specifications Appendix BJ Printer Driver Systems Requirements Safety Precautions PrinterClose to a heating source Regulatory Information Color Printer Model K10239Canon U.S.A., INC. Limited Warranty --- USA Only USA Index IndexWhen Printing Becomes Faint or Colors are Incorrect Index Ordering Information Canon Canada, Inc Canon U.S.A., IncCanon Inc Canon Latin America, Inc
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