Canon IP2000 quick start Handling Error Messages, Number Flashes Possible Cause Try This

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Troubleshooting

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Number of

Flashes

Possible Cause

Try This

	Two flashes		Printer is out of	Reload paper and press the RESUME/CANCEL button.
			paper

	Three flashes		Paper jam	If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
				press the RESUME/CANCEL button. See "Paper Jams in the Auto Sheet Feeder,
				Front Sheet Feeder or Paper Output Slot" on page 66.

	Four flashes		Ink tanks installed	Reinstall the ink tanks. Ensure that the tanks are firmly seated in the Print Head.
			incorrectly

	Five flashes		No Print Head	Install a Print Head correctly. Press the POWER button to turn off the printer, and
			installed / Defective	press the POWER button again to turn on the printer. If the same error occurs, the
			Print Head	Print Head may be defective. Contact the Customer Care Center.

	Eight flashes		Waste ink absorber*	The printer has a built-in waste ink absorber to hold the ink consumed during Print
			almost full	Head cleaning. Eight flashes indicates that this absorber is nearly full.
				Press the RESUME/CANCEL button to clear the error so printing can continue.
				Contact the Customer Care Center.

	Nine flashes		A specified period	Disconnect the cable, press the RESUME/CANCEL button, and then connect the
			of time has lapsed	cable again.
			without receiving	If the error persists, the connected digital camera or digital video camcorder may
			any response from
			any response from	be incompatible with this printer. Use a compatible digital camera or digital video
			the digital camera /
			the digital camera /	camcorder.
			The digital camera	camcorder.
			The digital camera
			or digital video
			camcorder is not
			compatible with this
			printer

	Note POWER lamp flashes			An error that requires contacting the Customer Care Center may have occurred.
	Note POWER lamp flashes			Disconnect the printer cable from the printer, and then turn the printer off and
	alternately green and
	alternately green and			unplug the printer from the power supply. Reconnect the printer cable, and then
	orange
	orange			plug the printer back in and turn the printer back on after leaving it for a while. If

				the problem remains, contact the Customer Care Center.

* The waste ink absorber absorbs ink used during cleaning.

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Contents Quick Start Guide Photo PrinterGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Press the Power button Turning on the PrinterBasic Printing „ Using the Auto Sheet Feeder and the Front Sheet Feeder Loading Paper„ Print Media to Avoid „ Loading Paper in the Auto Sheet Feeder Flatten the four corners of the paper before loading itBasic Printing Prepare to load paper „ Loading the Plain Paper Basic Printing Load the paper„ Loading the Envelopes „ Loading the 4 x 6 size papers Select 4 x 6 in in Page Size„ Loading Paper in the Front Sheet Feeder Pull out the Paper Output Tray To Print with Duplex PrintingUsing Speciality Media „ Photo Quality MediaDocuments „ Canon Speciality Media FeederPrinting with Windows Create a document or open a file to printDriver Media Type Specify the required settings Basic Printing Open Printer Properties dialog boxClick Preferences or Properties Click Media Type to select the media loaded in the printerPrint the document Printing with Macintosh Create a document or open a file to print Select Paper SizeBasic Printing Specify the required settings See Adjusting Print Quality on Canceling Printing Press the RESUME/CANCEL button while printingPrinting Photographs Directly from a Digital Camera Advanced PrintingAdvanced Printing Advanced Printing Connect the digital camera to the printer Make sure the camera is turned off„ Default Camera Settings „ About Image optimize Advanced Printing Accessing Printer Driver Your application, select the command to print a documentAdjusting Print Quality for Photographs Printer Driver SettingsTo manually adjust Print Quality settings Open the Printer Properties dialog boxSee Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images captured with a digital camera Click the Profiles tab Enter new settings in Profiles Click OK Click OK on the Profiles tabClick Add to Profiles Advanced Printing Open the Print dialog box Using the Bundle Software „ Easy-PhotoPrint Windows/MacintoshPrinting Borderless Photographs Start Easy-PhotoPrintSelect photographs Advanced Printing Select the paper Select the layoutSelection tab Print tab Select Borderless fullWhen Printing Becomes Faint or Colors are Incorrect Printing MaintenancePrinting the Nozzle Check Pattern „ Printing the Nozzle Check PatternPrint the Nozzle Check Pattern Click Print Check Pattern See Examining the Nozzle Check Pattern onPrinting Maintenance Print the Nozzle Check Pattern Click Nozzle Check Click Print Check Pattern„ Examining the Nozzle Check Pattern Printing Maintenance Print Head Cleaning Start Print Head CleaningSee Examining the Nozzle Check Pattern on Printing Maintenance Start Print Head Cleaning Print Head Deep Cleaning Start Print Head Deep CleaningPrinting Maintenance Printing Maintenance Start Print Head Deep Cleaning Aligning the Print Head Print the patternAlign the Print Head Setting to print Printing Maintenance Align the Print Head Prepare a replacement ink tank Replacing an Ink Tank„ Replacing an Ink Tank Remove the empty ink tankInsert the ink tank Close the Front Cover„ Resetting the Ink Counter Check the message, and click YesSelect the replaced ink tank, and click OK Resetting the Ink Counter in Printer Properties dialog box Printing Maintenance Reset the Ink Counter „ How Low Ink Warning Setting Works Low Ink Warning DisplayHow to Display Low Ink Warning Correctly Troubleshooting TroubleshootingCannot Install the Printer Driver Problem Possible Cause Try ThisPrint Quality is Poor or Contains Errors See Insert the ink tank. onSee Media Types Suitable for Borderless Printing on Troubleshooting Printer Hardware Documents in the Printer menuPaper Does Not Feed Properly Problem Possible Cause Handling Error Messages Number Flashes Possible Cause Try ThisAn Error Message Appears on the Screen Printer ListSee Resetting the Ink Counter on Cannot Print Properly from the Digital Camera Possible Cause Try ThisTroubleshooting Installing the Printer Driver when using Mac OS AppendixAppendix Click the iP2000 icon in the Chooser User’s Guide Table of Contents Specifications Appendix BJ Printer Driver Systems Requirements Safety Precautions PrinterClose to a heating source Regulatory Information Color Printer Model K10239Canon U.S.A., INC. Limited Warranty --- USA Only USA Index IndexWhen Printing Becomes Faint or Colors are Incorrect Index Ordering Information Canon U.S.A., Inc Canon IncCanon Canada, Inc Canon Latin America, Inc

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