Canon IP2000 quick start An Error Message Appears on the Screen, Printer List

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Troubleshooting

An Error Message Appears on the Screen

Problem

Possible Cause

Try This

		Printer not ready	The POWER lamp will flash green when the printer is warming up or when a print
		Printer not ready
Error Writing /			job is being sent to the printer. It will glow a steady (non-flashing) green when it
Error Writing /			is ready for use or when the print job is completed.
Output to USBnnn or			is ready for use or when the print job is completed.
Output to USBnnn or
MPUSBPRNnn		Paper is not loaded	Load paper and press the RESUME/CANCEL button.

		Faulty connection	Ensure that the printer cable is securely connected to the computer.
			Note	If you are using switching hub or other device, disconnect the
				printer and reconnect it directly to the computer and try printing
				again.
				If successful, the problem may have been with the device.
				There could also be a problem with the cable(s). Replace the
				cable(s) and try printing again.

		Printer port error	Verify the printer port status.
			Double-clickUniversal Serial Bus (USB) controllers on the Device Manager
			dialog box, then double-click Canon PIXMA iP2000 to see the status.
			Refer to the User's Guide for instructions on how to verify the status.

		Printer port settings	Ensure that the destination Printer Port is set to MPUSBPRNnn (Canon PIXMA
		and printer	iP2000) or USBnnn (Canon PIXMA iP2000) (Where nn represents a number).
		interface do not	If the settings are not correct, follow the procedures described in the Easy Setup
		match
		match	Instructions and reinstall the printer driver.
			Instructions and reinstall the printer driver.
			Refer to the User’s Guide for instructions on how to verify status and the correct
			action to take.

		Printer driver is not	Uninstall then reinstall the printer driver.
		installed properly	1. Click Start, and select All Programs (or Programs), Canon PIXMA iP2000, and

			Uninstall.

2.Follow the on-screen instructions to uninstall driver.

3.Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver.

			Printer not ready	If the POWER lamp is off, turn the printer on.
			Printer not ready	If the POWER lamp is off, turn the printer on.
	“Error No.: 300”			If the POWER lamp is flashing green, the printer is initializing. Wait until the
	“Error No.: 300”			POWER lamp stops flashing.
				POWER lamp stops flashing.

			Printer not properly	Ensure that the printer is securely connected to the computer.
			connected	Note	If you are using switching hub or other device, disconnect the
				Note
					printer and reconnect it directly to the computer and try printing
					again.
					If successful, the problem may have been with the device.
					There could also be a problem with the cable(s). Replace the
					cable(s) and try printing again.

			Your printer name is	1. Select Applications from the Go menu.
			not displayed in the	2. Double-click the Printer Setup Utility icon in the Utilities folder.
			Printer List of	If you are using the OS other than Mac OS X v.10.3, double-click the Print
			Printer Setup Utility	Center icon.
			(or Print Center).	3. Ensure that iP2000 is displayed in the Printer List.
				If iP2000 is not displayed in the Printer List, reinstall the printer driver.
				Note	If the problem persists, delete all unnecessary documents
					from the Extensions and Control Panels folder.

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Contents Photo Printer Quick Start GuideGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Turning on the Printer Press the Power buttonBasic Printing Loading Paper „ Using the Auto Sheet Feeder and the Front Sheet Feeder„ Print Media to Avoid Flatten the four corners of the paper before loading it „ Loading Paper in the Auto Sheet FeederBasic Printing Prepare to load paper Basic Printing Load the paper „ Loading the Plain Paper„ Loading the Envelopes Select 4 x 6 in in Page Size „ Loading the 4 x 6 size papers„ Loading Paper in the Front Sheet Feeder To Print with Duplex Printing Pull out the Paper Output Tray„ Photo Quality Media Using Speciality MediaDocuments Feeder „ Canon Speciality MediaCreate a document or open a file to print Printing with WindowsDriver Media Type Basic Printing Open Printer Properties dialog box Specify the required settingsClick Preferences or Properties Click Media Type to select the media loaded in the printerPrint the document Create a document or open a file to print Select Paper Size Printing with MacintoshBasic Printing Specify the required settings See Adjusting Print Quality on Press the RESUME/CANCEL button while printing Canceling PrintingAdvanced Printing Printing Photographs Directly from a Digital CameraAdvanced Printing Make sure the camera is turned off Advanced Printing Connect the digital camera to the printer„ Default Camera Settings „ About Image optimize Advanced Printing Your application, select the command to print a document Accessing Printer DriverPrinter Driver Settings Adjusting Print Quality for PhotographsTo manually adjust Print Quality settings Open the Printer Properties dialog boxSee Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images captured with a digital camera Click OK Click OK on the Profiles tab Click the Profiles tab Enter new settings in ProfilesClick Add to Profiles Advanced Printing Open the Print dialog box „ Easy-PhotoPrint Windows/Macintosh Using the Bundle SoftwareStart Easy-PhotoPrint Printing Borderless PhotographsSelect photographs Select the layout Advanced Printing Select the paperSelection tab Print tab Select Borderless fullPrinting Maintenance When Printing Becomes Faint or Colors are Incorrect„ Printing the Nozzle Check Pattern Printing the Nozzle Check PatternPrint the Nozzle Check Pattern See Examining the Nozzle Check Pattern on Click Print Check PatternClick Nozzle Check Click Print Check Pattern Printing Maintenance Print the Nozzle Check Pattern„ Examining the Nozzle Check Pattern Printing Maintenance Start Print Head Cleaning Print Head CleaningSee Examining the Nozzle Check Pattern on Printing Maintenance Start Print Head Cleaning Start Print Head Deep Cleaning Print Head Deep CleaningPrinting Maintenance Printing Maintenance Start Print Head Deep Cleaning Print the pattern Aligning the Print HeadAlign the Print Head Setting to print Printing Maintenance Align the Print Head Replacing an Ink Tank Prepare a replacement ink tank„ Replacing an Ink Tank Remove the empty ink tankClose the Front Cover Insert the ink tankCheck the message, and click Yes „ Resetting the Ink CounterSelect the replaced ink tank, and click OK Resetting the Ink Counter in Printer Properties dialog box Printing Maintenance Reset the Ink Counter Low Ink Warning Display „ How Low Ink Warning Setting WorksHow to Display Low Ink Warning Correctly Troubleshooting TroubleshootingProblem Possible Cause Try This Cannot Install the Printer DriverSee Insert the ink tank. on Print Quality is Poor or Contains ErrorsSee Media Types Suitable for Borderless Printing on Documents in the Printer menu Troubleshooting Printer HardwarePaper Does Not Feed Properly Problem Possible Cause Number Flashes Possible Cause Try This Handling Error MessagesPrinter List An Error Message Appears on the ScreenSee Resetting the Ink Counter on Possible Cause Try This Cannot Print Properly from the Digital CameraTroubleshooting Appendix Installing the Printer Driver when using Mac OSAppendix Click the iP2000 icon in the Chooser User’s Guide Table of Contents Specifications Appendix BJ Printer Driver Systems Requirements Printer Safety PrecautionsClose to a heating source Color Printer Model K10239 Regulatory InformationCanon U.S.A., INC. Limited Warranty --- USA Only USA Index IndexWhen Printing Becomes Faint or Colors are Incorrect Index Ordering Information Canon Inc Canon U.S.A., IncCanon Canada, Inc Canon Latin America, Inc

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