Canon IP2000 quick start Print Quality is Poor or Contains Errors, See Insert the ink tank. on

Page 67

Troubleshooting

Print Quality is Poor or Contains Errors

Problem

Possible Cause

Try This

Ink does not eject

Ink tank is not seated

Check that the ink tanks are firmly seated in the Print Head and reseat them if

properly/Printing is

properly

necessary.

Blurred/ Colors are

 

See "Insert the ink tank." on page 55.

Wrong / White

 

 

 

 

 

Print Head Nozzles

Print the nozzle check pattern to check for uneven ink output.

Streaks appear /

clogged

 

 

 

Printed Ruled Lines

See "Printing the Nozzle Check Pattern" on page 39.

 

are Displaced

 

When a specific color is missing from the nozzle check pattern, clean the Print

 

 

 

 

Head.

 

 

If ink supply is uneven: See "Print Head Cleaning" on page 44.

 

 

 

 

Print Head is

Align the Print Head. See "Aligning the Print Head" on page 50.

 

misaligned

 

 

 

 

 

 

 

Media not loaded with

Check that your paper is loaded with the correct print side facing up.

 

the print-side up

Consult "Printing Media" in the User’s Guide for detailed instructions on how

 

 

to load and handle your media.

 

 

 

 

 

 

Incorrect paper type

 

 

 

 

 

 

 

 

 

On the Main tab, ensure that the Media Type selected matches the media

 

 

loaded.

 

 

 

 

 

 

 

 

 

In the Print dialog box, select Quality & Media from the pop-up menu, and

 

 

then ensure that the Media Type selected matches the media loaded.

 

 

 

 

Glossy photo paper

Selecting Other Photo Paper from Media Type, which may resolve the problem.

 

other than the Canon

Load one sheet at a time and remove each sheet as soon as it is printed.

 

speciality media is

 

 

 

 

used

 

 

 

 

 

 

 

Incorrect Paper

Set the Paper Thickness Lever according to the printing paper type.

 

Thickness Lever

See "Loading Paper" on page 3.

 

position

 

 

 

 

 

 

 

 

Print Quality not set

Be sure to set the Print Quality setting to High for Windows or Fine for

 

properly

Macintosh.

 

 

 

 

 

 

 

 

 

On the Main tab, click High for the Print Quality setting.

 

 

 

 

 

 

 

 

 

 

1.In the Print dialog box, select Quality & Media from the pop-up menu, and then click Detailed Setting.

2.Drag the Print Quality slide bar to the Fine end.

Printed Paper Curls

Paper being used is

Use High Resolution Paper, Photo Paper Pro or other Canon speciality paper to

or Ink Blots

too thin

print images that have high color saturation.

 

 

 

 

Color Intensity setting

Reduce the Intensity setting in the printer driver and try printing again.

 

is too high

 

 

 

 

 

 

1.Open the Printer Properties dialog box.

2.On the Main tab, select Manual for Color Adjustment, and then click Set.

3.Drag the Intensity slide bar to adjust the intensity.

 

1.

In the Print dialog box, select Color Option from the pop-up menu.

 

2.

Drag the Intensity slide bar to set the intensity.

 

 

Paper Feed Roller is

Clean the Paper Feed Roller.

dirty

See "Paper Does Not Feed Properly" on page 66.

 

63

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Contents Photo Printer Quick Start GuideGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Turning on the Printer Press the Power buttonBasic Printing Loading Paper „ Using the Auto Sheet Feeder and the Front Sheet Feeder„ Print Media to Avoid Flatten the four corners of the paper before loading it „ Loading Paper in the Auto Sheet FeederBasic Printing Prepare to load paper Basic Printing Load the paper „ Loading the Plain Paper„ Loading the Envelopes Select 4 x 6 in in Page Size „ Loading the 4 x 6 size papers„ Loading Paper in the Front Sheet Feeder To Print with Duplex Printing Pull out the Paper Output Tray„ Photo Quality Media Using Speciality MediaDocuments Feeder „ Canon Speciality MediaCreate a document or open a file to print Printing with WindowsDriver Media Type Click Media Type to select the media loaded in the printer Specify the required settingsBasic Printing Open Printer Properties dialog box Click Preferences or PropertiesPrint the document Create a document or open a file to print Select Paper Size Printing with MacintoshBasic Printing Specify the required settings See Adjusting Print Quality on Press the RESUME/CANCEL button while printing Canceling PrintingAdvanced Printing Printing Photographs Directly from a Digital CameraAdvanced Printing Make sure the camera is turned off Advanced Printing Connect the digital camera to the printer„ Default Camera Settings „ About Image optimize Advanced Printing Your application, select the command to print a document Accessing Printer DriverOpen the Printer Properties dialog box Adjusting Print Quality for PhotographsPrinter Driver Settings To manually adjust Print Quality settingsSee Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images captured with a digital camera Click OK Click OK on the Profiles tab Click the Profiles tab Enter new settings in ProfilesClick Add to Profiles Advanced Printing Open the Print dialog box „ Easy-PhotoPrint Windows/Macintosh Using the Bundle SoftwareStart Easy-PhotoPrint Printing Borderless PhotographsSelect photographs Print tab Select Borderless full Advanced Printing Select the paperSelect the layout Selection tabPrinting Maintenance When Printing Becomes Faint or Colors are Incorrect„ Printing the Nozzle Check Pattern Printing the Nozzle Check PatternPrint the Nozzle Check Pattern See Examining the Nozzle Check Pattern on Click Print Check PatternClick Nozzle Check Click Print Check Pattern Printing Maintenance Print the Nozzle Check Pattern„ Examining the Nozzle Check Pattern Printing Maintenance Start Print Head Cleaning Print Head CleaningSee Examining the Nozzle Check Pattern on Printing Maintenance Start Print Head Cleaning Start Print Head Deep Cleaning Print Head Deep CleaningPrinting Maintenance Printing Maintenance Start Print Head Deep Cleaning Print the pattern Aligning the Print HeadAlign the Print Head Setting to print Printing Maintenance Align the Print Head Remove the empty ink tank Prepare a replacement ink tankReplacing an Ink Tank „ Replacing an Ink TankClose the Front Cover Insert the ink tankCheck the message, and click Yes „ Resetting the Ink CounterSelect the replaced ink tank, and click OK Resetting the Ink Counter in Printer Properties dialog box Printing Maintenance Reset the Ink Counter Low Ink Warning Display „ How Low Ink Warning Setting WorksHow to Display Low Ink Warning Correctly Troubleshooting TroubleshootingProblem Possible Cause Try This Cannot Install the Printer DriverSee Insert the ink tank. on Print Quality is Poor or Contains ErrorsSee Media Types Suitable for Borderless Printing on Documents in the Printer menu Troubleshooting Printer HardwarePaper Does Not Feed Properly Problem Possible Cause Number Flashes Possible Cause Try This Handling Error MessagesPrinter List An Error Message Appears on the ScreenSee Resetting the Ink Counter on Possible Cause Try This Cannot Print Properly from the Digital CameraTroubleshooting Appendix Installing the Printer Driver when using Mac OSAppendix Click the iP2000 icon in the Chooser User’s Guide Table of Contents Specifications Appendix BJ Printer Driver Systems Requirements Printer Safety PrecautionsClose to a heating source Color Printer Model K10239 Regulatory InformationCanon U.S.A., INC. Limited Warranty --- USA Only USA Index IndexWhen Printing Becomes Faint or Colors are Incorrect Index Ordering Information Canon Latin America, Inc Canon U.S.A., IncCanon Inc Canon Canada, Inc
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