Canon IP2000 quick start Troubleshooting Printer Hardware, Documents in the Printer menu

Page 69

Troubleshooting

Troubleshooting Printer Hardware

Problem

Possible Cause

Try This

Printer Does Not	Print Head has	Stop printing and turn the printer off for at least 15 minutes to allow the Print Head
Start or Printer	overheated due to	to cool down.
Stops During	long periods of	The Print Head tends to overheat when printing continuously for long periods of
Print Jobs	continuous printing	time. The Print Head is designed to automatically pause at line breaks before
		resuming printing in order to cool down.
			Caution				The area around the Print Head can become extremely hot during
							extended print operation. Always avoid touching the Print Head and
							its peripheral components.

	Printing high-	Wait until the print job finishes.
	resolution	The POWER lamp flashes green while the print data is being processed. Printing
	photographs and	photographs and high-density graphics can take time.
	graphics

	Printer cable is too	Avoid using USB cables longer than 16.4 feet.
	long

	There may be	Restart your computer. It may solve the problem.
	problems in your	Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
	operating system	Printer Setup Utility in Macintosh for the deletion. If you are using the OS other
		than Mac OS X v.10.3, use the Print Center for deletion.


		1.		Open the Printer Properties dialog box.
				See "Opening the Printer Properties Dialog Box from Your Application Program"
				on page 26.
		2.		Click Maintenance tab and then Start Status Monitor.
		3.		Click Display Print Queue.
		4.		Select Cancel All Documents in the Printer menu.
				When the confirmation messages is displayed, click Yes.
				The print job is deleted.
				Note			In Windows Me or Windows 98
							Click to select an undesired document and select Purge Print
							Documents in the Printer menu.


		1.		Select Applications from the Go menu.
		2.		Double-click the Printer Setup Utility icon in the Utilities folder.
				If you are using the OS other than Mac OS X v.10.3, double-click the Print
				Center icon.
		3.		Double-click iP2000 displayed under Name in the Printer List.
		4.		Click to select an undesired document and click .
				The print job is deleted.

Cannot Print to	Incorrect page size	Ensure that the page size setting matches the size of the paper loaded in the
End of Job	selected	printer:
		-		Check the Paper Size setting from within your application to ensure that it
				matches the size of the paper loaded.
		-		Check the Page Setup tab in the Printer Properties dialog box (for Windows) or
				the Page Setup dialog box (for Macintosh) to ensure that it matches the size of
				the paper loaded.

	Not enough free	Your operating system may be out of free disk space.
	space on hard disk	Check the available space on your computer’s hard disk.

65

Image 69

Contents Photo Printer Quick Start GuideGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Press the Power button Turning on the PrinterBasic Printing „ Using the Auto Sheet Feeder and the Front Sheet Feeder Loading Paper„ Print Media to Avoid Flatten the four corners of the paper before loading it „ Loading Paper in the Auto Sheet FeederBasic Printing Prepare to load paper Basic Printing Load the paper „ Loading the Plain Paper„ Loading the Envelopes Select 4 x 6 in in Page Size „ Loading the 4 x 6 size papers„ Loading Paper in the Front Sheet Feeder To Print with Duplex Printing Pull out the Paper Output TrayUsing Speciality Media „ Photo Quality MediaDocuments Feeder „ Canon Speciality MediaPrinting with Windows Create a document or open a file to printDriver Media Type Basic Printing Open Printer Properties dialog box Specify the required settingsClick Preferences or Properties Click Media Type to select the media loaded in the printerPrint the document Create a document or open a file to print Select Paper Size Printing with MacintoshBasic Printing Specify the required settings See Adjusting Print Quality on Press the RESUME/CANCEL button while printing Canceling PrintingAdvanced Printing Printing Photographs Directly from a Digital CameraAdvanced Printing Make sure the camera is turned off Advanced Printing Connect the digital camera to the printer„ Default Camera Settings „ About Image optimize Advanced Printing Your application, select the command to print a document Accessing Printer DriverPrinter Driver Settings Adjusting Print Quality for PhotographsTo manually adjust Print Quality settings Open the Printer Properties dialog boxSee Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images captured with a digital camera Click the Profiles tab Enter new settings in Profiles Click OK Click OK on the Profiles tabClick Add to Profiles Advanced Printing Open the Print dialog box „ Easy-PhotoPrint Windows/Macintosh Using the Bundle SoftwareStart Easy-PhotoPrint Printing Borderless PhotographsSelect photographs Select the layout Advanced Printing Select the paperSelection tab Print tab Select Borderless fullPrinting Maintenance When Printing Becomes Faint or Colors are IncorrectPrinting the Nozzle Check Pattern „ Printing the Nozzle Check PatternPrint the Nozzle Check Pattern See Examining the Nozzle Check Pattern on Click Print Check PatternClick Nozzle Check Click Print Check Pattern Printing Maintenance Print the Nozzle Check Pattern„ Examining the Nozzle Check Pattern Printing Maintenance Start Print Head Cleaning Print Head CleaningSee Examining the Nozzle Check Pattern on Printing Maintenance Start Print Head Cleaning Start Print Head Deep Cleaning Print Head Deep CleaningPrinting Maintenance Printing Maintenance Start Print Head Deep Cleaning Print the pattern Aligning the Print HeadAlign the Print Head Setting to print Printing Maintenance Align the Print Head Replacing an Ink Tank Prepare a replacement ink tank„ Replacing an Ink Tank Remove the empty ink tankClose the Front Cover Insert the ink tank„ Resetting the Ink Counter Check the message, and click YesSelect the replaced ink tank, and click OK Resetting the Ink Counter in Printer Properties dialog box Printing Maintenance Reset the Ink Counter Low Ink Warning Display „ How Low Ink Warning Setting WorksHow to Display Low Ink Warning Correctly Troubleshooting TroubleshootingProblem Possible Cause Try This Cannot Install the Printer DriverSee Insert the ink tank. on Print Quality is Poor or Contains ErrorsSee Media Types Suitable for Borderless Printing on Documents in the Printer menu Troubleshooting Printer HardwarePaper Does Not Feed Properly Problem Possible Cause Number Flashes Possible Cause Try This Handling Error MessagesPrinter List An Error Message Appears on the ScreenSee Resetting the Ink Counter on Possible Cause Try This Cannot Print Properly from the Digital CameraTroubleshooting Appendix Installing the Printer Driver when using Mac OSAppendix Click the iP2000 icon in the Chooser User’s Guide Table of Contents Specifications Appendix BJ Printer Driver Systems Requirements Printer Safety PrecautionsClose to a heating source Color Printer Model K10239 Regulatory InformationCanon U.S.A., INC. Limited Warranty --- USA Only USA Index IndexWhen Printing Becomes Faint or Colors are Incorrect Index Ordering Information Canon Inc Canon U.S.A., IncCanon Canada, Inc Canon Latin America, Inc

Related manuals

Manual 32 pages 198 b