JVC GR-D390EK Power, Video and D.S.C. Playback, Video and D.S.C. Recording, Advanced features

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46 EN TROUBLESHOOTING

If, after following the steps in the chart below, the problem still exists, please consult your nearest JVC dealer.

The camcorder is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such cases, first disconnect its power supply unit (battery pack, AC Adapter, etc.) and wait a few minutes; and then re-connect it and proceed as usual from the beginning.

Power

No power is supplied.

The LCD monitor or viewfinder indications blink.

●Effects and "DIS" functions that cannot be used

together are selected at the same time. HRe-read the sections covering Effects and “DIS”.

( pg. 32, 33, 40, 41)

Digital Zoom does not work.

●32X optical zoom is selected.

HSet “ZOOM” to “64X” or “800X”. ( pg. 33)

●The VIDEO/MEMORY Switch is set to

“MEMORY”.

HSet the VIDEO/MEMORY Switch to “VIDEO”.

Video and D.S.C. Playback

●The power is not connected properly.

HConnect the AC Adapter securely. ( pg. 15)

●The battery pack is not attached firmly.

HDetach the battery pack once again and re-attach it firmly. ( pg. 14)

●The battery is dead.

HReplace the dead battery with a fully charged one. ( pg. 14)

The tape is moving, but there is no picture.

●Your TV has AV input terminals, but is not set to

its VIDEO mode.

HSet the TV to the mode or channel appropriate for video playback. ( pg. 24)

●The cassette holder cover is open.

HClose the cassette holder cover. ( pg. 18)

Video and D.S.C. Recording

Recording cannot be performed.

●The tape’s erase protection tab is set to “SAVE”. HSet the tape’s erase protection tab to “REC”.

( pg. 18)

●“TAPE END” appears.

HReplace with new cassette. ( pg. 18)

●The cassette holder cover is open. HClose the cassette holder cover.

When shooting a subject illuminated by bright light, vertical lines appear.

●This is not a malfunction.

Blocks of noise appear during playback, or there is no playback picture and the screen becomes blue.

HClean the video heads with an optional cleaning cassette. ( pg. 53)

Advanced features

The focus does not adjust automatically.

●Focus is set to the Manual mode.

HSet Focus to the Auto mode. ( pg. 37)

●The lens is dirty or covered with condensation. HClean the lens and check the focus again.

( pg. 51)

When the screen is under direct sunlight during shooting, the screen becomes red or black for an instant.

●This is not a malfunction.

Snapshot mode cannot be used.

●The Wide (16:9) mode (16:9 indicator) is

selected.

HDisengage the 16:9 (16:9 indicator) Wide mode. ( pg. 36)

During recording, the date/ time does not appear.

●“DATE/TIME” is set to “OFF”.

HSet “DATE/TIME” to “ON”. ( pg. 32, 34)

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Contents Digital Still Camera D.S.C. Recording For AccessoriesDear Customer For safety and reliability We recommend cleaning your video heads before useUse SP Standard mode for important video recordings Do not leave the unitBacklight Compensation Data BatteryWipe/Fader Effects LED LightImportant for owners in the U.K Blue to N Neutral or Black Brown to L Live or RedInformation for Users on Disposal of Old Equipment European UnionSome DO’S and DON’TS on the Safe USE of Equipment References Index POWER/CHARGE Lamp  pg ConnectorsIndicators ControlsSound 12BI T LCD Monitor/Viewfinder IndicationsDuring Video Recording DEC100-0013 During 169 Recording During D.S.C. PlaybackDuring Video Playback 25xBefore Using This Camcorder Provided AccessoriesHow To Attach The Lens Cap How To Attach The Core FilterHow To Attach The Shoulder Strap Slide the battery pack upward while pressing PowerCharging The Battery Pack With other equipmentData Battery System Operation ModeUsing The Battery Pack Using AC PowerAuto/Manual Mode Language SettingsDate/Time Settings Power-Linked OperationBrightness Adjustment Of The Display Grip AdjustmentViewfinder Adjustment Tripod MountingOr eject a cassette Loading/Unloading a CassetteTo protect valuable recordings Close the card cover Make sure the camcorder’s power is off Open the card coverLoading/Unloading a Memory Card To protect valuable files available only for SD Memory CardTape Remaining Time While using the LCD monitorWhile using the viewfinder LCD Monitor And ViewfinderZoom Zooming Journalistic ShootingInterface Shooting Zoom OutQuick Review Display Minutes Seconds Frames Frames = 1 secondShuttle Search To control the speaker volumeNormal Playback Still PlaybackTo S connector To AV Connector If using a VCR, go to . If not, go to stepCable Optional Provided Beam Effective Area indoor use Installing The BatteryControl Buttons And FunctionsPlayback Zoom Slow-Motion PlaybackPlayback Special Effects Frame-By-Frame PlaybackApproximate Number of Storable Images Lock Button Power SwitchBasic Shooting D.S.C. Snapshot Stored in the memory cardAuto Playback Of Images Normal Playback Of ImagesIndex Playback Of Files To protect the currently displayed file Resetting The File NameProtecting Files To protect all files stored in the memory cardDpof Setting Deleting FilesNumber Of Prints To Reset The Number Of PrintsInitialising a Memory Card To Print By Selecting Still ImagesVideo Playback Menu Recording Menus Language setting can be changed.  pg  pg , Brightness Adjustment Of The Display pg , Date/Time Settings Is displayedPlayback Menus Sound Mode and NarrationWhen set to OFF, the camcorder’s display disappears Fine / StandardLive Slow Wide ModeLED Light Press Snapshot Slow during recording or playbackSnapshot Record Still Image On Night-ScopeTape Manual FocusTo return to automatic iris control Exposure ControlTo return to automatic exposure control To lock the exposure control and the irisBacklight Compensation White Balance AdjustmentSpot Exposure Control Wipe Or Fader Effects Manual White Balance AdjustmentProgram AE, Effects and Shutter Features for Recording EN SportsDubbing To a VCR To use this camcorder as a recorder Digital Dubbing Dubbing To Or From a Video Unit To use this camcorder as a playerUsing USB cable B Using DV cable Using USB cableUsing DV cable Connection To a Personal ComputerTo hear the dubbed sound during playback Audio DubbingInsert Editing To end Insert Editing, press START/STOP, then StopVideo and D.S.C. Playback PowerAdvanced features Video and D.S.C. RecordingOther problems Troubleshooting ENAppears when the tape ends during recording or playback Displays the battery remaining powerRemaining power level High Exhausted DUB Error Unit in Safeguard Mode Eject and Reinsert Tape To clean the LCD monitor Cleaning The CamcorderTo clean the exterior To clean the lensCassettes Battery PacksMemory Cards Main Unit LCD MonitorNot About moisture condensation How To Handle a CD-ROMSerious malfunctioning AC Adapter CamcorderReferences Dpof Setting Memory Card TapeSoftware Installation and USB Connection Guide Contents JVC Software License Agreement Limited LiabilityTerm How to handle a CD-ROM System Requirements Software Installation Windows Connecting the USB cable To USB connectorDpof setting data Still imagesCopying Files to the PC Windows Still ImagesDisconnecting the USB cable Windows Connections Macintosh USB cableFrom a memory card can cause problems When it is necessary to delete a file fromPlaying Back Files on the PC Macintosh Disconnecting the USB cable Macintosh Software Installation and USB Connection Guide
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