JVC GR-D390EK manual Other problems, Troubleshooting EN

Page 47

TROUBLESHOOTING EN 47

The colour of Snapshot looks strange.

The light source or the subject does not include white. Or there are various different light sources behind the subject.

HFind a white subject and compose your shot so that it also appears in the frame. ( pg. 37, 40)

“SET DATE/TIME!” appears.

The date/time is not set.

HSet the date/time. ( pg. 16)

The built-in clock battery has run out and the

previously set date/time has been erased. HConsult your nearest JVC dealer for replacement.

The image taken using Snapshot is too dark.

Shooting was performed under backlit conditions. HPress BACKLIGHT. ( pg. 39)

The image taken using Snapshot is too bright.

The subject is too bright.

HSet “r” to “SPOTLIGHT”. ( pg. 41)

White Balance cannot be activated.

The Sepia (SEPIA) or Monotone (MONOTONE)

mode is activated.

HDisengage the Sepia (SEPIA) or Monotone (MONOTONE) mode before setting White Balance. ( pg. 41)

The image looks like the shutter speed is too slow.

When shooting in the dark, the unit becomes

highly sensitive to light when “GAIN UP” is set to “AUTO”.

HIf you want the lighting to look more natural, set “GAIN UP” to “AGC” or “OFF”. ( pg. 32, 34)

Other problems

The POWER/CHARGE lamp on the camcorder does not light during charging.

Charging is difficult in places subject to extremely high/low temperatures.

HTo protect the battery, it is recommended to charge it in places with a temperature of 10°C to 35°C. ( pg. 52)

The battery pack is not attached firmly.

HDetach the battery pack once again and re-attach it firmly. ( pg. 14)

Files stored in the memory card cannot be deleted.

Files stored in the memory card are protected. HRemove protection from the files stored in the

memory card and delete them. ( pg. 29)

When the image is printed from the printer, a black bar appears at the bottom of the screen.

This is not a malfunction.

HBy recording with “DIS” de-activated ( pg. 32, 33) this can be avoided.

When the camcorder is connected via the DV connector, the camcorder does not operate.

The DV cable was plugged/unplugged with power turned on.

HTurn the camcorder’s power off and on again, then operate it.

Images on the LCD monitor appear dark or whitish.

In places subject to low temperature, images become dark due to the characteristics of the LCD monitor. This is not a malfunction.

HAdjust the brightness and angle of the LCD monitor. ( pg. 17, 20)

When the LCD monitor’s fluorescent light reaches

the end of its service life, images on the LCD monitor become dark.

HConsult your nearest JVC dealer.

Coloured bright spots appear all over the LCD monitor or the viewfinder.

The LCD monitor and the viewfinder are made with high-precision technology. However, black spots or bright spots of light (red, green or blue) may appear constantly on the LCD monitor or the viewfinder. These spots are not recorded on the tape. This is not due to any defect of the unit. (Effective dots: more than 99.99 %)

The cassette will not load properly.

REFERENCES

The battery’s charge is low.

HInstall a fully charged battery. ( pg. 14)

Image 47
Contents Dear Customer For AccessoriesDigital Still Camera D.S.C. Recording Do not leave the unit We recommend cleaning your video heads before useUse SP Standard mode for important video recordings For safety and reliabilityLED Light Data BatteryWipe/Fader Effects Backlight CompensationBlue to N Neutral or Black Brown to L Live or Red Important for owners in the U.KEuropean Union Information for Users on Disposal of Old EquipmentSome DO’S and DON’TS on the Safe USE of Equipment References Index Controls ConnectorsIndicators POWER/CHARGE Lamp  pgDEC LCD Monitor/Viewfinder IndicationsDuring Video Recording Sound 12BI T25x During 169 Recording During D.S.C. PlaybackDuring Video Playback 100-0013Provided Accessories Before Using This CamcorderHow To Attach The Shoulder Strap How To Attach The Core FilterHow To Attach The Lens Cap With other equipment PowerCharging The Battery Pack Slide the battery pack upward while pressingUsing AC Power Operation ModeUsing The Battery Pack Data Battery SystemPower-Linked Operation Language SettingsDate/Time Settings Auto/Manual ModeTripod Mounting Grip AdjustmentViewfinder Adjustment Brightness Adjustment Of The DisplayTo protect valuable recordings Loading/Unloading a CassetteOr eject a cassette To protect valuable files available only for SD Memory Card Make sure the camcorder’s power is off Open the card coverLoading/Unloading a Memory Card Close the card coverLCD Monitor And Viewfinder While using the LCD monitorWhile using the viewfinder Tape Remaining TimeZoom Out Zooming Journalistic ShootingInterface Shooting ZoomDisplay Minutes Seconds Frames Frames = 1 second Quick ReviewStill Playback To control the speaker volumeNormal Playback Shuttle SearchCable Optional Provided If using a VCR, go to . If not, go to stepTo S connector To AV Connector Buttons And Functions Installing The BatteryControl Beam Effective Area indoor useFrame-By-Frame Playback Slow-Motion PlaybackPlayback Special Effects Playback ZoomStored in the memory card Lock Button Power SwitchBasic Shooting D.S.C. Snapshot Approximate Number of Storable ImagesIndex Playback Of Files Normal Playback Of ImagesAuto Playback Of Images To protect all files stored in the memory card Resetting The File NameProtecting Files To protect the currently displayed fileDeleting Files Dpof SettingTo Print By Selecting Still Images To Reset The Number Of PrintsInitialising a Memory Card Number Of PrintsVideo Playback Menu Recording Menus Is displayed  pg , Brightness Adjustment Of The Display pg , Date/Time Settings Language setting can be changed.  pgFine / Standard Sound Mode and NarrationWhen set to OFF, the camcorder’s display disappears Playback MenusPress Snapshot Slow during recording or playback Wide ModeLED Light Live SlowManual Focus Night-ScopeTape Snapshot Record Still Image OnTo lock the exposure control and the iris Exposure ControlTo return to automatic exposure control To return to automatic iris controlSpot Exposure Control White Balance AdjustmentBacklight Compensation Program AE, Effects and Shutter Manual White Balance AdjustmentWipe Or Fader Effects Sports Features for Recording ENDubbing To a VCR To use this camcorder as a player Digital DubbingDubbing To Or From a Video Unit To use this camcorder as a recorder Connection To a Personal Computer Using USB cable Using DV cable Using USB cable B Using DV cableTo end Insert Editing, press START/STOP, then Stop Audio DubbingInsert Editing To hear the dubbed sound during playbackVideo and D.S.C. Recording PowerAdvanced features Video and D.S.C. PlaybackTroubleshooting EN Other problemsRemaining power level High Exhausted Displays the battery remaining powerAppears when the tape ends during recording or playback DUB Error Unit in Safeguard Mode Eject and Reinsert Tape To clean the lens Cleaning The CamcorderTo clean the exterior To clean the LCD monitorMemory Cards Battery PacksCassettes Not LCD MonitorMain Unit Serious malfunctioning How To Handle a CD-ROMAbout moisture condensation References CamcorderAC Adapter Memory Card Tape Dpof SettingSoftware Installation and USB Connection Guide Contents Limited Liability JVC Software License AgreementTerm How to handle a CD-ROM System Requirements Software Installation Windows To USB connector Connecting the USB cableStill images Dpof setting dataStill Images Copying Files to the PC WindowsDisconnecting the USB cable Windows USB cable Connections MacintoshWhen it is necessary to delete a file from From a memory card can cause problemsPlaying Back Files on the PC Macintosh Disconnecting the USB cable Macintosh Software Installation and USB Connection Guide