Axis Communications Q6044 user manual Support, Learn More

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The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).

Contact Information

Axis Communications AB

Emdalavägen 14

223 69 Lund

Sweden

Tel: +46 46 272 18 00

Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

download user documentation and software updates

find answers to resolved problems in the FAQ database. Search by product, category, or phrase

report problems to Axis support staff by logging in to your private support area

chat with Axis support staff (selected countries only)

visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

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Contents Axis Q6044 PTZ Dome Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis Q6044 PTZ Dome Network Camera Table of ContentsConnectors Performance Considerations Reset to Factory Default SettingsHardware Overview Connectors and ButtonsNetwork Connector For technical specifications, seeSD Card Slot LED IndicatorsMulti-connector Power ButtonGreen Steady when AC power input connected Midspan LED IndicatorsSet the Root Password Access the ProductAccess from a Browser Access from the InternetLive View Controls on the Live ViewClick Use Https To show the manual trigger buttons in the Live View Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerSpeaker button Click to turn the speakers on or off PTZ ControlsAxis Q6044 PTZ Dome Network Camera How to Stream H.264 Media StreamsAxis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Access Audio StreamsBasic Setup Set Up the ProductImage Video and AudioVideo Stream Pixel Counter264 Stream ProfilesWhite Balance Camera SettingsExposure Settings Image AppearanceGo to Video & Audio Video Stream and select the Image tab Image SettingsOverlay Overlay ImageUse Overlay Text in an Action Rule Go to Video & Audio Overlay ImageGo to Events Action Rules Audio Settings Privacy MaskAudio Modes Audio Clips Audio InputAudio Output Axis Q6044 PTZ Dome Network Camera Browser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsGo to Setup Live View Config User Defined LinksOutput Buttons Gatekeeper Preset PositionsGo to PTZ Preset Positions PTZ Pan Tilt ZoomMax Limits ConfigurationAutotracking Exclude AreasTo add a recorded tour Guard TourTour Recording To add a guard tourControls Osdi ZonesAdvanced LimitsControl Queue Operator Same as administrator but with lower priorityMotion Detection Set Up Motion Detection WindowsDetectors Shock DetectionAudio Detection Application Licenses Install ApplicationGo to Setup Applications ApplicationsAxis Q6044 PTZ Dome Network Camera Go to Events Action Rules and click Add Set Up Action RulesEvents Convert Event Types to Action RulesTriggers Add Recipients ActionsRecipient Types Recipient Use with action Set Up Email RecipientsGo to Events Schedules and click Add Set Up RecurrencesCreate Schedules To create a new scheduleGo to Recordings List RecordingsRecording List Continuous RecordingClick Save to save and start the recording Languages IP Address Filter System OptionsSecurity UsersIeee CertificatesGo to System Options Security Ieee Date & Time To install a self-signed certificateGo to Setup System Options Security Certificates Click Install certificate and upload the certificateNetwork Basic TCP/IP SettingsDNS Configuration Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service Axis Internet Dynamic DNS Service requires IPv4NAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMSmtp email UPnPTMMount and Unmount SD Card StorageBonjour SD CardPort Status Ports & DevicesNetwork Share PortsSystem Overview MaintenanceSupport Support OverviewFile Upload Reset to Factory Default SettingsPlain Config ScriptingAxis Q6044 PTZ Dome Network Camera To max 40 V DC, open drain, 100 mA Multi-Connector Cable sold separatelyCable provides the following connectors Function Pin SpecificationsConnector Check the Firmware TroubleshootingUpgrade the Firmware Emergency Recovery ProcedureProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserKey frames Problems with streaming H.264Video and image problems, general Setup Video & Audio Camera SettingsPoor audio quality SettingsStorage and disk management problems No audioTechnical Specifications Power Function/group Specifications Network SecurityInstallation aid MaintenancePerformance Considerations ConnectorsAxis Q6044 PTZ Dome Network Camera M4.2