Axis Communications Q6044 user manual Network, Basic TCP/IP Settings

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AXIS Q6044 PTZ Dome Network Camera

System Options

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 56) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 48.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator) arp -s <IP address> <serial number>

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Contents Axis Q6044 PTZ Dome Network Camera About this Document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q6044 PTZ Dome Network CameraReset to Factory Default Settings Connectors Performance ConsiderationsConnectors and Buttons Network ConnectorFor technical specifications, see Hardware OverviewLED Indicators Multi-connectorPower Button SD Card SlotMidspan LED Indicators Green Steady when AC power input connectedAccess the Product Access from a BrowserAccess from the Internet Set the Root PasswordLive View Controls on the Live ViewClick Use Https Go to Setup Events Axis Media Control viewer toolbarManual Trigger To show the manual trigger buttons in the Live ViewPTZ Controls Speaker button Click to turn the speakers on or offAxis Q6044 PTZ Dome Network Camera How to Stream H.264 Media StreamsAxis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccess Audio Streams Java applet supports simplex audio with G.711 encodingSet Up the Product Basic SetupVideo and Audio Video StreamPixel Counter ImageStream Profiles 264Camera Settings Exposure SettingsImage Appearance White BalanceImage Settings OverlayOverlay Image Go to Video & Audio Video Stream and select the Image tabUse Overlay Text in an Action Rule Go to Video & Audio Overlay ImageGo to Events Action Rules Audio Settings Privacy MaskAudio Modes Audio Clips Audio InputAudio Output Axis Q6044 PTZ Dome Network Camera Configure the Live View Default Viewer for BrowsersViewer Settings Browser Viewer DescriptionGo to Setup Live View Config User Defined LinksOutput Buttons Preset Positions Go to PTZ Preset PositionsPTZ Pan Tilt Zoom GatekeeperConfiguration AutotrackingExclude Areas Max LimitsGuard Tour Tour RecordingTo add a guard tour To add a recorded tourOsdi Zones AdvancedLimits ControlsOperator Same as administrator but with lower priority Control QueueSet Up Motion Detection Windows DetectorsShock Detection Motion DetectionAudio Detection Install Application Go to Setup ApplicationsApplications Application LicensesAxis Q6044 PTZ Dome Network Camera Set Up Action Rules EventsConvert Event Types to Action Rules Go to Events Action Rules and click AddTriggers Add Recipients ActionsRecipient Types Set Up Email Recipients Recipient Use with actionSet Up Recurrences Create SchedulesTo create a new schedule Go to Events Schedules and click AddRecordings Recording ListContinuous Recording Go to Recordings ListClick Save to save and start the recording Languages System Options SecurityUsers IP Address FilterIeee CertificatesGo to System Options Security Ieee To install a self-signed certificate Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeBasic TCP/IP Settings NetworkAdvanced TCP/IP Settings Axis Internet Dynamic DNS ServiceAxis Internet Dynamic DNS Service requires IPv4 DNS ConfigurationNTP Configuration Host Name ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service FTPUPnPTM can be disabled under System Options Network UPnPTM Smtp emailUPnPTM RTP/H.264Storage BonjourSD Card Mount and Unmount SD CardPorts & Devices Network SharePorts Port StatusMaintenance SupportSupport Overview System OverviewReset to Factory Default Settings Plain ConfigScripting File UploadAxis Q6044 PTZ Dome Network Camera Multi-Connector Cable sold separately Cable provides the following connectorsFunction Pin Specifications To max 40 V DC, open drain, 100 mAConnector Troubleshooting Upgrade the FirmwareEmergency Recovery Procedure Check the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externallyProblems with streaming H.264 Video and image problems, generalSetup Video & Audio Camera Settings Key framesSettings Storage and disk management problemsNo audio Poor audio qualityTechnical Specifications Function/group Specifications Network Security Installation aidMaintenance PowerConnectors Performance ConsiderationsAxis Q6044 PTZ Dome Network Camera M4.2
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