Axis Communications Q1614-E user manual Network, Basic TCP/IP Settings

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AXIS Q1614-E Network Camera

System Options

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 60) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 51.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator) arp -s <IP address> <serial number>

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Contents Axis Q1614-E Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis Q1614-E Network Camera Table of ContentsConnectors Performance Considerations Hardware Overview Axis Q1614-E Network Camera For technical specifications, see Connectors and ButtonsNetwork Connector ConnectorLED Indicators Buzzer Buzzer Signal for Focus AssistantStatus LED Behavior for Focus Assistant ColorColor Buzzer Camera position Replace the LensSet the Root Password Access the ProductAccess from a Browser Access from the InternetLive View PTZ ModeConfigure Capture Mode Set Power Line FrequencyTo show the manual trigger buttons in the Live View Go to Setup EventsControls on the Live View Manual TriggerAxis Media Control viewer toolbar PTZ ControlsAMC Audio Controls Axis Q1614-E Network Camera How to Stream H.264 Media StreamsAxis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Access Audio StreamsSet Up the Product Basic SetupFocus Adjustment Image Video and AudioVideo Stream Pixel CounterClick Save to apply the new settings Stream Profiles264 Camera Settings Capture ModeGo to Setup Video & Audio Camera Settings White Balance Lightfinder ModeExposure Settings Image AppearanceDay/Night Iris configurationIris adjustment Set Shutter toGo to Video & Audio Video Stream and select the Image tab To configure the view areaView Area OverlayOverlay Image Use Overlay Text in an Action RuleGo to Video & Audio Overlay Image Basic Privacy MaskFocus Go to Events Action RulesAudio Settings Audio ModesAudio Input Audio Output Audio ClipsBrowser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsFor more information about I/O ports, see I/O Ports on Go to Setup Live View ConfigUser Defined Links Output ButtonsGuard Tour Preset PositionsGo to PTZ Preset Positions PTZ Pan Tilt ZoomControl Queue Install PTZ DriverDevice Settings AdvancedOperator Same as administrator but with lower priority Shock Detection DetectorsCamera Tampering Motion DetectionParameter Object Size History Sensitivity Description Set Up Motion Detection WindowsMotion Detection Parameters Go to Detectors Motion DetectionAudio Detection Application Licenses Install ApplicationGo to Setup Applications ApplicationsAxis Q1614-E Network Camera Go to Events Action Rules and click Add Set Up Action RulesEvents TriggersActions Go to Events Recipients and click Add Set Up Email RecipientsAdd Recipients PTZ ControlGo to Events Schedules and click Add Set Up RecurrencesCreate Schedules To create a new scheduleGo to Recordings List RecordingsFind Recordings Play RecordingGo to Recordings Continuous Export Video ClipContinuous Recording To play a recording, follow these stepsLanguages IP Address Filter System OptionsSecurity UsersIeee CertificatesGo to System Options Security Ieee Date & Time To install a self-signed certificateGo to Setup System Options Security Certificates Click Install certificate and upload the certificateNetwork Basic TCP/IP SettingsDNS Configuration Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service Axis Internet Dynamic DNS Service requires IPv4NAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceUPnPTM can be disabled under System Options Network UPnPTM UPnPTMRTP/H.264 Mount and Unmount SD Card StorageBonjour SD CardGo to System Options Storage Click Network Share Under General Settings, select Autoformat toNetwork Share To add a network sharePorts & Devices MaintenanceLogs & Reports SupportSupport Overview System OverviewReset to Factory Default Settings Plain ConfigFile Upload Check the Firmware TroubleshootingUpgrade the Firmware Emergency Recovery ProcedureProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserSetup Video & Audio Camera Settings Problems with streaming H.264Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalPoor audio quality SettingsStorage and disk management problems No audioTechnical Specifications Network Security Function/group Specifications Audio Audio streamingAudio input Audio outputDimensions Function/group SpecificationsPower ConnectorsConnectors Function Pin RS485/422 ConnectorPerformance Considerations OutputAxis Q1614-E Network Camera M5.5