Axis Communications Q6044-C IPv4 Address Configuration, IPv6 Address Configuration, ARP/Ping

Page 48

AXIS Q6044-C PTZ Dome Network Camera

System Options

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 56) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping, on page 48.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -l 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -l 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125

4.Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

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Contents Axis Q6044-C PTZ Dome Network Camera About this Document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q6044-C PTZ Dome Network CameraTechnical Specifications Connectors and Buttons Hardware OverviewHardware Overview CameraLED Indicators Multi-connectorPower Button SD Card SlotHardware Overview Media Converter Switch Media Converter Switch ConnectorsNetwork Connector Dip Switches Dip switch positionConnector internal 2-pin I/O terminal block Media Converter Switch LED Indicators DescriptionAccessing the Product Accessing the ProductAccess from a Browser Accessing the Product Access from the Internet Set the Root PasswordNetwork TCP/IP Advanced Click Use HttpsAccessing the Product Live View Go to Setup EventsControls on the Live View Axis Media Control viewer toolbarPTZ Controls Tour Recording, onAxis Q6044-C PTZ Dome Network Camera How to Stream H.264 Media StreamsMedia Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream Axis Q6044-C PTZ Dome Network Camera Setting Up the Product Setting Up the ProductBasic Setup Video VideoVideo Stream Pixel CounterStream Profiles Image264 Camera Settings Exposure SettingsImage Appearance White BalanceImage Settings OverlayOverlay Image Go to Video Video Stream and select the Image tabUsing Overlay Text in an Action Rule Privacy MaskGo to Video Overlay Image Go to Events Action RulesAxis Q6044-C PTZ Dome Network Camera Live View Config Live View ConfigDefault Viewer for Browsers Viewer Settings Go to Setup Live View ConfigUser Defined Links Output ButtonsAxis Q6044-C PTZ Dome Network Camera Preset Positions Go to PTZ Preset PositionsPTZ Pan Tilt Zoom PTZ Pan Tilt ZoomConfiguration PTZ Pan Tilt Zoom GatekeeperAutotracking Exclude AreasGuard Tour Tour RecordingOsdi Zones AdvancedLimits Control Queue ControlsSet Up Motion Detection Windows DetectorsDetectors Shock DetectionMotion Detection Parameters Install Application ApplicationsApplications Application LicensesAxis Q6044-C PTZ Dome Network Camera Events EventsSetting Up an Action Rule TimePTZ Control Go to Events Action Rules and click AddRecipients Fallback ActionRecipient Use with action Go to Events Recipients and click AddSetting Up an Email Recipient SchedulesRecurrences Go to Events Schedules and click AddAxis Q6044-C PTZ Dome Network Camera Recordings RecordingsRecording List Continuous RecordingLanguages Languages System Options System Options Security UsersIeee CertificatesGo to System Options Security Ieee Basic TCP/IP Settings Date & TimeNetwork Go to System Options Security CertificatesIPv4 Address Configuration IPv6 Address ConfigurationAssign IP Address Using ARP/Ping ARP/PingAdvanced TCP/IP Settings Axis Internet Dynamic DNS ServiceDNS Configuration NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressNAT traversal port mapping for IPv4 QoS Quality of Service Smtp emailStorage UPnPTMRTP/H.264 BonjourNetwork Share Go to System Options Storage and click SD CardGo to System Options Storage Click Network Share Maintenance System Options Ports & DevicesSupport Plain Config Logs & ReportsScripting File UploadSystem Options Reset to Factory Default Settings Multi-Connector Cable Multi-Connector CableFunction Pin wire Specifications Troubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externally Problems with streaming H.264Basic Video and image problems, general Video Camera SettingsStorage and disk management problems Media converter switchTechnical Specifications Technical SpecificationsFunction/group Specifications System Application Installation aidMaintenance PowerFunction/group Specifications WeightAccessories Power connector DC inputPower connector DC output Network connector internalTerminal connector external Terminal connector internalAxis Q6044-C PTZ Dome Network Camera M2.2
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