Axis Communications P5522 user manual Ports & Devices, Maintenance, Support

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AXIS P5522 PTZ Dome Network Camera

System Options

Ports & Devices

I/O Ports

The Axis product provides four conﬁgurable input and output ports for connection of external devices. A multi-connector cable (available from Axis) is required when connecting external devices, see Multi-Connector Cable (sold separately), on page 47.

The I/O ports are conﬁgured under System Options > Ports & Devices > I/O Ports. Select the port direction (Input or Output). The ports can be given descriptive names and their Normal states can be conﬁgured as Open circuit or Grounded circuit.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

•the boot protocol (DHCP or static)

•the static IP address

•the default router

•the subnet mask

•the system time

•the IEEE 802.1X settings

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to factory default settings, on page 46.

To test the product’s PTZ mechanics, click Test under PTZ Status.

For information about ﬁrmware upgrade, see Upgrading the ﬁrmware, on page 49.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting, on page 49.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes ﬁrmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

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Contents Axis P5522 PTZ Dome Network Camera About this document LiabilityIntellectual Property Rights Equipment ModiﬁcationsTable of contents Axis P5522 PTZ Dome Network CameraHardware overview ConnectorsHardware overview LED indicators Color IndicationAccessing the product Accessing the productAccess from a browser Start a browser Internet Explorer, Firefox, SafariAccess from the Internet Set the root passwordNetwork TCP/IP Advanced Click Create self-signed certiﬁcateAxis Media Control viewer toolbar Live ViewControls on the Live View PTZ Controls AMC Audio controlsAxis P5522 PTZ Dome Network Camera How to stream H.264 Media streamsMedia streams Axis Media Control AMCAlternative methods of accessing the video stream QuickTimeTM. The following paths can be usedAccessing audio streams Java applet supports simplex audio with G.711 encodingBasic Setup Setting up the productSetting up the product Video and Audio Video and AudioVideo Stream ImageCamera Settings Stream Proﬁles264 Image AppearanceExposure Settings Image settingsWhite balance Wide Dynamic RangeAudio Settings OverlayPrivacy Mask Overlay imageAudio Input Audio OutputAudio Clips Live View Conﬁg Default viewer for browsersLive View Conﬁg Viewer Settings User Deﬁned LinksOutput Buttons Browser Viewer DescriptionAxis P5522 PTZ Dome Network Camera Preset positions PTZ Pan Tilt ZoomPTZ Pan Tilt Zoom Guard TourOsdi Zones AdvancedLimits Go to PTZ Guard Tour and click AddOperator Same as administrator but with lower priority Control QueueControls See the online help for more informationApplications ApplicationsEvents EventsEvent Servers Server type Purpose Information requiredGo to Events Event Types and click Add triggered Set up a triggered eventEvent Types Go to Events Event Types and click Add scheduled Set up a scheduled eventSave stream Set up motion detection GatekeeperMotion detection Go to Events Motion DetectionMotion detection parameters Go to Events Audio Detection Audio detectionPort Status Event recordings RecordingsRecordings Continuous recording Go to Recordings ContinuousAxis P5522 PTZ Dome Network Camera Security System OptionsSystem Options Date & Time Audio SupportBasic TCP/IP Settings NetworkAdvanced TCP/IP Settings Axis Internet Dynamic DNS ServiceDNS Conﬁguration NTP ConﬁgurationLink-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service Smtp emailStorage UPnPTMRTP/H.264 BonjourSupport MaintenancePorts & Devices Scripting File UploadReset to factory default settings Plain ConﬁgFunction Pin Speciﬁcations Multi-Connector Cable sold separatelyMulti-Connector Cable sold separately Connection diagram Connector DC power inputTroubleshooting TroubleshootingEmergency recovery procedure Checking the ﬁrmwareSymptoms, possible causes and remedial actions Problems setting the IP addressCamera cannot be accessed from a browser Product is accessible locally but not externallyProblems with the H.264 format Video and image problems, generalVideo & Audio Camera Settings Key framesProblems uploading ﬁles SettingsStorage and disk management problems Overlay image is not displayedTechnical Speciﬁcations Technical SpeciﬁcationsAlarm triggers Alarm eventsInstallation Maintenance General CasingPerformance considerations M2.4

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