Axis Communications P3384VE user manual Support, Learn More

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be connected using a shielded network cable (STP) that is properly grounded.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家 庭環境で使用することを目 的としていますが、この装置が ラジオやテレビジョン受信機に近接して使用されると、 受 信障害を引き起こすことがあります。 取扱説明書に従って 正しい取り扱いをして下さい。 本製品は、シールドネット ワークケーブル(STP)を使用して接続してください。また 適切に接地してください。

Korea

이 기기는 가정용(B) 전자파적합기기로서 주로 가정에 서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다. 적절히 접지된 STP (shielded twisted pair) 케이 블을 사용하여 제품을 연결 하십시오.

Safety

This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method.

Battery

The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Axis support.

The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup for assistance.

WARNING

Risk of explosion if the battery is incorrectly replaced.

Replace only with an identical battery or a battery which is recommended by Axis.

Dispose of used batteries according to local regulations or the battery manufacturer's instructions.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).

Contact Information

Axis Communications AB

Emdalavägen 14

223 69 Lund

Sweden

Tel: +46 46 272 18 00

Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

download user documentation and software updates

find answers to resolved problems in the FAQ database. Search by product, category, or phrase

report problems to Axis support staff by logging in to your private support area

chat with Axis support staff (selected countries only)

visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

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Contents Axis P3384-VE Fixed Dome Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis P3384-VE Fixed Dome Table of ContentsConnectors Performance Considerations Advanced Reset to Factory Default SettingsHardware Overview Connectors and Buttons Color Indication LED IndicatorsSet the Root Password Access the ProductAccess from a Browser Access from the InternetClick Use Https Set Power Line FrequencyLive View Controls on the Live ViewTo show the manual trigger buttons in the Live View Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerAMC Audio Controls PTZ ControlsAxis P3384-VE Fixed Dome How to Stream H.264 Media StreamsAxis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Access Audio StreamsBasic Setup Set Up the ProductImage Click Save to apply the new settingsVideo and Audio Video StreamMjpeg Stream ProfilesWhite Balance Camera SettingsLightfinder Mode Image AppearanceSet Shutter to Exposure SettingsIris adjustment Shutter & GainGo to Video & Audio View Area Select an Aspect ratio and a Video stream resolutionView Area OverlayPrivacy Mask Overlay ImageGo to Video & Audio Overlay Image Audio Modes Audio SettingsWhen satisfied, click Enable iris to enable the iris Focus & ZoomAudio Input Audio Output Audio ClipsBrowser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsFor more information about I/O ports, see I/O Ports on Go to Setup Live View ConfigUser Defined Links Output ButtonsAdvanced Preset PositionsPTZ Pan Tilt Zoom Guard TourControl Queue Operator Same as administrator but with lower priorityGo to Detectors Camera Tampering DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsGo to Detectors Audio Detection Audio DetectionApplication Licenses Install ApplicationGo to Setup Applications ApplicationsAxis P3384-VE Fixed Dome For more information, see the online help Set Up Action RulesEvents Go to Events Action Rules and click AddTriggers DetectorsHardware Actions Recipient Use with action Add RecipientsRecipient Types Go to Events Recipients and click AddGo to Events Schedules and click Add Set Up RecurrencesSet Up Email Recipients Create SchedulesAxis P3384-VE Fixed Dome Go to Recordings List RecordingsFind Recordings Play RecordingRecording List Export Video ClipGo to Recordings Continuous Continuous RecordingLanguages IP Address Filter System OptionsSecurity UsersIeee CertificatesCA Certificate Certificates Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeNetwork Basic TCP/IP SettingsAxis Video Hosting System Avhs Axis Internet Dynamic DNS ServiceLinux/Unix syntax Linux/Unix exampleHost Name Configuration Advanced TCP/IP SettingsDNS Configuration NTP ConfigurationNAT traversal port mapping for IPv4 HttpsSocks QoS Quality of ServiceBonjour StorageUPnPTM RTP/H.264To add a network share Network ShareMount and Unmount SD Card Format SD CardPort Status MaintenancePorts & Devices PortsLogs & Reports SupportSupport Overview System OverviewReset to Factory Default Settings Plain ConfigFile Upload Check the Firmware TroubleshootingUpgrade the Firmware Firmware To upgrade the product’s firmwareProduct cannot be accessed from a browser Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct is accessible locally but not externally Problems with streaming H.264Basic Settings Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Setup Video & Audio Camera SettingsVideo cannot be recorded Technical Specifications Supported Function/group Specifications Network SecurityInstallation MaintenanceDimensions Function/group Specifications General CasingPower ConnectorsFunction Pin Specifications ConnectorsPerformance Considerations Audio InputAudio Output M3.11