Axis Communications P3384VE user manual Video cannot be recorded

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AXIS P3384–VE Fixed Dome

Troubleshooting

Video cannot be recorded

SD card cannot be mounted

Check that the SD card is not write protected (that is, read only).

Reformat the SD card and then click Mount.

NOTICE

Formatting the card will remove all content, including all recordings, from the SD card.

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Contents Axis P3384-VE Fixed Dome Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis P3384-VE Fixed Dome Table of ContentsConnectors Performance Considerations Advanced Reset to Factory Default SettingsHardware Overview Connectors and Buttons Color Indication LED IndicatorsSet the Root Password Access the ProductAccess from a Browser Access from the InternetClick Use Https Set Power Line FrequencyLive View Controls on the Live ViewTo show the manual trigger buttons in the Live View Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerAMC Audio Controls PTZ ControlsAxis P3384-VE Fixed Dome How to Stream H.264 Media StreamsAxis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Access Audio StreamsBasic Setup Set Up the ProductImage Click Save to apply the new settingsVideo and Audio Video StreamMjpeg Stream ProfilesWhite Balance Camera SettingsLightfinder Mode Image AppearanceSet Shutter to Exposure SettingsIris adjustment Shutter & GainGo to Video & Audio View Area Select an Aspect ratio and a Video stream resolutionView Area OverlayPrivacy Mask Overlay ImageGo to Video & Audio Overlay Image Audio Modes Audio SettingsWhen satisfied, click Enable iris to enable the iris Focus & ZoomAudio Input Audio Output Audio ClipsBrowser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsFor more information about I/O ports, see I/O Ports on Go to Setup Live View ConfigUser Defined Links Output ButtonsAdvanced Preset PositionsPTZ Pan Tilt Zoom Guard TourControl Queue Operator Same as administrator but with lower priorityGo to Detectors Camera Tampering DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsGo to Detectors Audio Detection Audio DetectionApplication Licenses Install ApplicationGo to Setup Applications ApplicationsAxis P3384-VE Fixed Dome For more information, see the online help Set Up Action RulesEvents Go to Events Action Rules and click AddTriggers DetectorsHardware Actions Recipient Use with action Add RecipientsRecipient Types Go to Events Recipients and click AddGo to Events Schedules and click Add Set Up RecurrencesSet Up Email Recipients Create SchedulesAxis P3384-VE Fixed Dome Go to Recordings List RecordingsFind Recordings Play RecordingRecording List Export Video ClipGo to Recordings Continuous Continuous RecordingLanguages IP Address Filter System OptionsSecurity UsersIeee CertificatesCA Certificate Certificates Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeNetwork Basic TCP/IP SettingsAxis Video Hosting System Avhs Axis Internet Dynamic DNS ServiceLinux/Unix syntax Linux/Unix exampleHost Name Configuration Advanced TCP/IP SettingsDNS Configuration NTP ConfigurationNAT traversal port mapping for IPv4 HttpsSocks QoS Quality of ServiceBonjour StorageUPnPTM RTP/H.264To add a network share Network ShareMount and Unmount SD Card Format SD CardPort Status MaintenancePorts & Devices PortsLogs & Reports SupportSupport Overview System OverviewReset to Factory Default Settings Plain ConfigFile Upload Check the Firmware TroubleshootingUpgrade the Firmware Firmware To upgrade the product’s firmwareProduct cannot be accessed from a browser Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct is accessible locally but not externally Problems with streaming H.264Basic Settings Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Setup Video & Audio Camera SettingsVideo cannot be recorded Technical Specifications Supported Function/group Specifications Network SecurityInstallation MaintenanceDimensions Function/group Specifications General CasingPower ConnectorsFunction Pin Specifications ConnectorsPerformance Considerations Audio InputAudio Output M3.11